Churchill Downs Incorporated Open Jobs

Guest Service Manager - Calder Casino & Race Course (Miami Gardens, FL)

Fri, 06 Nov 2009 10:48:09 EST

FUNCTION: Provide responsive and friendly service to all guests guaranteeing Guest satisfaction consistent with Calder Casino & Race Course policy and standards. Maintain our Guest service pledge to create "Winning Experiences" for Guests and Team members. DUTIES AND RESPONSIBILITIES Manage the Guest Service Agents including hiring, performance assessments, scheduling assignments etc. Serve Guest needs including but not limited to: inquires, programs, tote technology questions, race schedules, and directions. Act as a general information resource to guests. Actively educate guests at all levels on waging technology, terminology, program interpretation, promotions, and specials by acting as an attentive information resource. Generate and maintain positive guest relations greeting Guests as they enjoy the facility. Monitor program supply and sales in the grandstand and at other property outlets. Monitor guest shop inventory and sales in the grandstand. Advocate Twin Spires Club participation, respond to Guest inquires about the Club and assure daily reporting requirements are met. Conduct Inspire service level audits against mystery shopper results in order to establish consistent and successful "Moments of Truth". Complete Daily Guest Service activity log and ensure accessible by all property leaders. Assure the safety and security of facility inhabitants; life safety, equipment audits, through commun ... Read More...

Human Resources Assistant - Calder Casino and Race Course (Miami Gardens, FL)

Fri, 23 Oct 2009 16:40:55 EST

Calder Casino and Race Course soon to open our new Casino. We are seeking a dynamic Human Resources Assistant to join our team in creating winning experiences for both our team members and customers. FUNCTION: Assists with managing the Human Resources Department while maintaining the administrative functions. SPECIFIC DUTIES AND RESPONSIBILITIES Performs a variety of clerical duties, including but not limited to photocopying, filing and faxing Coordinate on-boarding process including scheduling, data entry, ensuring all paperwork is collected and complete. Opening personnel files and maintaining to ensure compliance Develop and maintain records, report and logs. Answering and screening incoming calls. Greet candidates and coordinate interviews with department managers. Create winning experiences for all those involved in training. Participates in HR staff meetings, and attends other meetings and seminars as required. STANDARDS OR PERFORMANCE Ability to function independently as well as part of a team. Strong planning and organizational skills. Proven presentation and facilitation skills. Maintain interpersonal working relationships among personnel and public. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of the position. EDUCATION, TRAINING AND EXPERIENCE At least one ... Read More...

Laborer - Calder Casino and Race Course (Miami Gardens, FL)

Thu, 22 Oct 2009 14:48:12 EST

Calder Casino and Race Course are opening their Casino in January 2010. Don't miss this opportunity to come and join our team at this very exciting time! Interviewing NOW. Apply online today! FUNCTION: The Laborer is responsible for various tasks as assigned for the operational requirements of the Maintenance department. SPECIFIC DUTIES AND RESPONSIBILITIES Trim hedges Spray weed killer and pesticide. Perform daily safety and maintenance checks. Clean equipment as scheduled and/or required. Ensure equipment is used safely and securely stored. Digging, sweeping and cleaning designated areas. Performs related duties or special projects as assigned. Practice workplace safety. EDUCATION, TRAINING AND EXPERIENCE Have a stable work history Able to provide work related references Have reliable transportation and a valid drivers license. Able to pass a pre-employment drug screening and thorough background check. Must be eligible to obtain a Pari-Mutel and Slots Combo license

Beverage Manager - Calder Casino and Race Course (Miami Gardens, FL)

Wed, 21 Oct 2009 15:55:51 EST

FUNCTION: The Beverage Manager is responsible for overseeing the management and operational effectiveness of bars, lounges, convention bars, and other beverage related outlets. SPECIFIC DUTIES AND RESPONSIBILITIES Develops accurate and aggressive long and short range financial objectives relating to liquor sales. Reviews staffing levels to maintain budgeted levels employment. Delegates authority and assigns responsibilities. Implements company wide sales promotions programs and develops and implements local sales promotions in the lounges and bars. Manages department's financial data. Maintain effective cost and portion controls in the beverage department. Reviews beverage activities and promotional status with the Manager of Food and Beverage. Directs interviews and hiring of staff. Delegates and assigns duties to staff, completes evaluations of staff and determines terminations of staff as needed. Meets with departmental directors and managers as necessary. Ensure the safety and security of employees and guests. Supervises programs and processes to reduce and control loss of time due to injuries and to ensure correct interpretation of policies. Other duties as assigned. STANDARDS OF PERFORMANCE Management abilities demonstrated in managing the Beverage outlets operational effectiveness. Maintaining interpersonal working relationship among all personnel. Oral and written communication skills. Wi ... Read More...

Grandstand Manager - Calder Casino and Race Course (Miami Gardens, FL)

Wed, 21 Oct 2009 15:39:34 EST

FUNCTION: The Grandstand Manager is responsible for the successful operation of restaurants, concessions and bar outlets. Accountable for directing the work of the restaurant, concessions and beverage staff, assuring that guests have a favorable experience when visiting any of our outlets in the Grand Stand Building. SPECIFIC DUTIES AND RESPONSIBILITIES Development of staff, interviews, hires, and evaluations. Ensures the safety and security of employees and customers. Managers programs and processes to reduce and control loss time injuries. Review marketing and F&B activities and promotions with the F&B Manager. Monitor staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities. Assists with the development and managing of the budget for the F&B department. Meet with departmental directors and managers as necessary. Other duties as assigned. STANDARDS OF PERFORMANCE Management abilities demonstrated in managing the F&B operation effectiveness. Maintaining interpersonal working relationship among all personnel. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of F&B operation. Must be trained and be able to perform all the requirements in Chapter 561.705 of the Florida Statutes. EDUCATION, TRAINING, AND EXPERIENCE Five to seven years experie ... Read More...

Cook - Calder Casino and Race Course (Miami Gardens, FL)

Wed, 21 Oct 2009 14:27:51 EST

FUNCTION: The cook is responsible for safely preparing food items, following menu specifications and standard recipes, for service to guests in all outlets. SPECIFIC DUTIES AND RESPONSIBILITIES Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles. Requires reading and math skill for recipes and measurements. Ability to read, write, speak and understand basic English in order to read recipes and communicate with other team members. Actively participates with staff to cook, prepare, dish-up and assemble all outlets food. Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest. Preparing Mise en place items for preparations to coincide with menu. Other duties assigned. Lift over 50 lbs. STANDARDS OF PERFORMANCE Abilities demonstrated in handling the banquets and food outlet effectiveness. Maintaining interpersonal working relationship among all personnel. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of the outlets, work flexible hours and handle high-pressure deadlines. EDUCATION, TRAINING AND EXPERIENCE High school Diploma or GED equivalent One-year minimum experience in food preparation and food knowledge. Must be able to complete any classes or certification required.

Cash Operations Cashier - Calder Casino and Race Course (Miami Gardens, FL)

Mon, 12 Oct 2009 13:40:20 EST

Do you have a passion for customer service and thrive on creating that 'winning experience'. Then apply to join our team for our Casino opening in January 2010. FUNCTION: The Cash Operations Cashier is responsible for the redemption of tickets, vouchers and the redemption and/or sale of chips to customers and assuring that guests have a favorable gaming experience. SPECIFIC DUTIES AND RESPONSIBILITIES Responsible for cashing customers out, giving correct change and answering customer questions in a courteous and professional manner. Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience. Keeping cash drawer balanced and impressed. Making exchanges with vault. Verifying and documenting personal identification information for check and cash advance transactions. Completing CTR's, W2G's and MTL's. Responsible for customer relations. Ensure safety and security of employees and customers. Other duties as assigned. STANDARDS OF PERFORMANCE Maintaining a professional working relationship among all personnel. Oral and written communication skills. EDUCATION, TRAINING AND EXPERIENCE A high school diploma or GED equivalent. Six months cashier or banking experience. Valid gaming license.

Concession Attendants - Calder Casino and Race Course (Miami Gardens, FL)

Tue, 06 Oct 2009 18:01:21 EST

FUNCTION: The Concession Attendant will ensure consistent quality products, responsible for the preparation and sale of all food items per menu standards. SPECIFIC DUTIES AND RESPONSIBILITIES Responsible for preparing and selling all food items on the menu and handling all cash transactions. Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items. Must be able to operate all equipment in their work area. Responsible for opening and closing inventories. Ensure the safety and security of employees and guests. Standing 8-10 hrs Lifting 15-25 lbs. STANDARDS OF PERFORMANCE Knowledge of concession operations. Maintaining interpersonal working relationship among all personnel. Oral and written communication skills. Willingness to work flexible hours and handle high pressure situations in an interruptive environment. EDUCATION, TRAINING AND EXPERIENCE A high school diploma or GED equivalent. One year concession or food service experience. Valid gaming license.

Revenue Audit Supervisor - Calder Casino and Race Course (Miami Gardens, FL)

Fri, 18 Sep 2009 09:50:08 EST

FUNCTION: The Revenue Audit Supervisor is responsible for the successful coordination of day to day activities in the revenue audit department as determined by the Revenue Audit Manager. SPECIFIC DUTIES AND RESPONSIBILITIES Review daily work generated by revenue auditors and prepares journal entries necessary to book revenue to the general ledger. Assist in preparing special reports for audit preparation and review reports prepared for and by outside monitoring agencies. Report income control violation to the appropriate department and recommend correctional action. Ensure the safety and security of employees and customers. Establish and maintain files and records Review staffing levels to maintain full employment. Delegate authority and assign responsibility. Development of staff, interviews, hires and evaluates. Review audit activities with the Revenue Manager. Ensures compliance to policies, procedures and regulations regarding audit and compilation of revenue and reporting requirements and General Accepted Accounting Principles (GAAP). Meet with departmental directors and managers as necessary. Safeguarding and ensuring proper control of company assets. Other duties as assigned. STANDARDS OF PERFORMANCE Management abilities demonstrated in managing the revenue audit department. Maintaining a professional working relationship among all personnel. Must be extremely numbers-ori ... Read More...

Executive Chef - Calder Casino and Race Course (Miami Gardens, FL)

Wed, 16 Sep 2009 10:06:17 EST

FUNCTION: The Executive Chef is responsible for coordinating activities of and directs indoctrination and training of chefs, cooks, and other kitchen workers engaged in preparing and cooking foods in restaurants to ensure an efficient and effective food service product. SPECIFIC DUTIES AND RESPONSIBILITIES Development and management of the budget for the kitchens. Trains kitchen personnel in safe operating procedures of all equipment, utensils, and machinery. Establishes maintenance schedules in conjunction with manufacture's instructions for all equipment. Provides safety training in lifting, carrying, hazardous material control, chemical control, first aid, CPR, blood borne pathogens, and personal protective equipment. Reviews staffing levels to maintain budget levels of employment and delegates authority or assigns duties to all staff as necessary. Developing staff, interviews, hires, and evaluations. Trains kitchen personnel to prepare all food while retaining the maximum amount of desirable nutrients special and dietary request to include low-fat, low-sodium, vegetarian and low-calorie meals. Control food costs and establish purchasing specifications, storeroom requisitions systems, product storage, portion control, and waste control. Manage programs and processes to control and reduce loss time injuries. Ensure the safety and security of employees. Other duties as assigned. STANDARDS OF PERFORMANCE ... Read More...

Main Banker - Calder Casino and Race Course (Miami Gardens, FL)

Fri, 31 Jul 2009 10:20:58 EST

Do you enjoy the excitement of the Casino Industry? Come join us for our Casino opening in January 2010 Interviews will be held in September/October FUNCTION: The Main Banker is responsible and accountable for assisting the Cage Supervisor in the complete operation of the Vault. SPECIFIC DUTIES AND RESPONSIBILITIES Responsible for accurate control over casino funds. Ensure all policies and procedures are followed. Responsible for maintaining adequate operational bankrolls. Responsible for maintaining adequate NRT cassette inventory. Ensures the safety and security of employees and customers. Managers process and procedures to control and reduce loss time injuries. Review vault activities with Cage Supervisor and/or Cage Manager. Other duties as assigned. STANDARDS OF PERFORMANCE Oral and written communication skills. Willingness to assume responsibility relative to the Vault. EDUCATION, TRAINING AND EXPERIENCE Two to Five years experience in casino cage operations or banking with a 4 year degree in related field or equivalent work experience. Valid gaming license.

Slot Technician - Calder Casino and Race Course (Miami Gardens, FL)

Mon, 15 Jun 2009 10:03:17 EST

Calder Casino and Race Course is opening their Casino in January 2010. If you want to join this growing company at a very exciting time, then apply online today! Interviews will be held in August/September. FUNCTION: The Slot Technician is responsible for repairing, maintaining and monitoring the operation of assigned electronic gaming devices. Participates in movement of any slot related equipment. SPECIFIC DUTIES AND RESPONSIBILITIES Repair and maintain slot related equipment on the casino floor. Repair and maintain slot related equipment in the slot shop. Participate in installation, movement, and removal of slot related equipment. Maintain proper gaming logs in order to comply with state or internal regulations. Ensure the safety and security of all guest and employees. Other duties as assigned. STANDARDS OF PERFORMANCE Maintaining a professional working relationship among all personnel. Knowledge of state gaming laws and regulations. Fundamental oral and written communication skills. Knowledge of Microsoft Office, FBMS. EDUCATION, TRAINING, AND EXPERIENCE A high school diploma or GED equivalent. Two years electronic degree is preferred or equivalent experience in electrical maintenance. Valid gaming license.

Slot Attendant/Host - Calder Casino and Race Course (Miami Gardens, FL)

Fri, 12 Jun 2009 16:10:14 EST

Do you have a passion for Customer Service and enjoy creating that 'winning experience' Then come and join our team at our Casino Opening in January 2010. Full time and Part time positions available. Interviews will be held in October/November- Apply online today. FUNCTION: Safeguard Slot assets. SPECIFIC DUTIES AND RESPONSIBILITIES Monitor Slot activities in assigned area for slot cheating or unusual activities. Provide change to customers. Account for change bank funds. Witness and verify Slot jackpots and fills. Make minor repairs. Approve and verify jackpot payouts and fills. Perform jackpot payouts and fills. Perform related duties as assigned. Conduct self always in a manner that reflects credit on property and encourages others to do the same. STANDARDS OF PERFORMANCE Maintain interpersonal working relationships among personnel and the public. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of the position. EDUCATION, TRAINING, AND EXPERIENCE One year of customer service experience in the gaming industry. Valid gaming license

Slot Supervisor - Calder Casino and Race Course (Miami Gardens, FL)

Fri, 12 Jun 2009 15:38:00 EST

If you thrive on customer service and have Slots experience then come and join our new Slots facility at Calder Casino and Race Course, opening in January 2010. Salary $35 - $40k Interviews will be conducted in September/October. Apply online today! FUNCTION: The Slot Supervisor is responsible for the successful activity of the Slot Floor. SPECIFIC DUTIES AND RESPONSIBILITIES Responsible for guest service, relations, and disputes to assure that our guests have a favorable gaming experience. Ensure the safety and security of team members and guests. Manage processes and programs to effectively control and reduce loss time injuries. Review staffing levels to maintain budgeted level of employment. Delegate authority and assign responsibilities. Development of team members, interviews, hiring and evaluations. Review Slot shift activities and promotional status with Slot Shift Manager. Meet with Departmental Directors and managers as necessary. Other duties as assigned. STANDARDS OF PERFORMANCE Management abilities demonstrated in managing the slot operational effectiveness. Maintaining a professional working relationship among all personnel. Adherence to state gaming regulations. Oral and written communication skills. Willingness to assume overall responsibility relative to the performance of the slot floor. EDUCATION, TRAINING, AND EXPERIENCE Two t ... Read More...

Sales Manager - Churchill Downs (Louisville, KY)

Wed, 28 Oct 2009 11:07:35 EST

SUMMARY The Sales Manager is responsible for selling all corporate hospitality products including permanent suites (Jockey Club & Finish Line) and temporary suites (Trackside Village, First Turn Suites and Turf Suites). ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Serve as direct liaison with all assigned corporate sales constituencies. Actively sell and promote Churchill Downs enthusiastically as a suite and corporate hospitality opportunity. Responsible for developing new sales clients/markets and building client relationships through various sales efforts including research, cold calls, site visits and outside sales calls. Monitor other sport venue trends and issues in the area of suite and corporate hospitality sales. Create customized proposals based on client’s business objectives. Responsible for achieving sales revenue goals through active sales and renewals to include cross-selling group sales functions, marketing initiatives/programs, etc. Negotiate proposals and contracts for suite sales and corporate hospitality packages and work with legal department on creation of documents. Develop and build relationships with customers through excellent interpersonal skills and exceptional customer service. Maintain an effective integration of sales efforts with all departments to ensure that all sales events have an impressive impact on guests. Champion suite sales and c ... Read More...

Partnership Activation Manager - Churchill Downs (Louisville, KY)

Tue, 13 Oct 2009 17:16:23 EST

JOB SUMMARY Ensure contractual benefits of sponsors are delivered and executed successfully. Strive to over-deliver against partner expectations while protecting the value of CDRT assets. Develop and build relationships with partners through excellent interpersonal skills and exceptional customer service. Contribute to the growth of the partnership activation department through superior customer service and continuously upholding a strong team player attitude. ESSENTIAL FUNCTIONS: Serve as a liaison between assigned clients and internal CDRT/CDI departments. Daily duties to include calls to clients, follow up on contract details, communication to internal departments, coordinate and execute logistics, and general service to partner accounts or prospective accounts (25%). Collect and archive research on partner benefits related to assigned accounts. Provide recommendations on added value options, activation ideas, up-sell opportunities and advice on renewal strategy (25%). Track and report R.O.I. for assigned account partner list and create year-end reports for clients (10%). Support Partnership Development & Activation Coordinator in summarizing partner benefit lists and coordinating the implementation of these deliverables with other departments (5%). Monitor benefit execution on behalf of partners, facilitate special requests and maintain an effective integration of activation efforts with all departments to ensure that all partner events ... Read More...

Partnership Development Manager - Churchill Downs (Louisville, KY)

Tue, 13 Oct 2009 17:00:07 EST

SUMMARY The Sales Manager is responsible for all facets of the sponsorship sales process within his/her designated categories. This includes identifying potential sponsorship candidates, outreaching, preparing proposals, delivering proposals and closing deals. Sales Manager may also be given responsibility for renewing existing relationships upon contractual expiration. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Responsible for developing new sales clients/markets and building client relationships through various sales efforts including research, cold calls, site visits and outside sales calls. Create customized proposals based on client’s business objectives. Serve as direct liaison with all assigned corporate sponsor constituencies. Actively sell and promote Churchill Downs enthusiastically as a sponsorship opportunity. Represent Churchill Downs while attending various business and association meetings in an effort to gain new business through networking and professional relationship building. Monitor sponsorship trends and issues in the area of corporate sponsorship. Responsible for achieving sales revenue goals through active sales and renewals. Negotiate proposals and contracts for sponsorship, and work with legal department regarding the creation of related documents. Develop and build relationships with customers through excellent interpersonal skills and exceptional cus ... Read More...

Internal Auditor - Churchill Downs Incorporated (Louisville, KY)

Thu, 23 Jul 2009 16:18:49 EST

SUMMARY Examines and analyzes financial, operating and administrative records of Churchill Downs Incorporated and its subsidiaries to determine the compliance with the Company’s financial, operating, and administrative policies and procedures. The position reports to the Director of Internal Audit. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Perform detailed account testing and financial analysis. • Perform analytical reviews. • Assist with the compilation of audit reports for senior management and the Board of Directors’ Audit Committee. • Assist in planning and developing strategy for performing audits, including developing audit plans and programs. • Assist in detailed analysis of existing conditions and assess areas of risk and identify areas where operational efficiencies can be achieved. SUPERVISORY RESPONSIBILITIES This position has no direct reports EDUCATION and/or EXPERIENCE • Bachelor's degree (B. A.) in Accounting or Finance from four-year college or university – a MBA is preferred • CPA or CIA required • 3 years of internal auditing experience • Ability working within an independent working environment • Proficient with Microsoft Excel, Word, PowerPoint and accounting software • Strong organizational skills and attention to detail with an understanding of finance and business • Candidate mus ... Read More...

Internship Notification - Churchill Downs Incorporated and its Entities (Various Locations, US)

Tue, 18 Dec 2007 11:09:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of internships with Churchill Downs Incorporated as they become posted matching the notification buttons you checked on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

Future Notification Only - Churchill Downs Incorporated and its Entities (Various Locations, US)

Tue, 18 Dec 2007 11:09:00 EST

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions within Churchill Downs Incorporated (including Churchill Downs Incorporated, Churchill Downs Race Track, Calder Race Course, Arlington Park, Fair Grounds Race Course & Slots and Bloodstock Research). You will be notified as jobs are posted matching the notification buttons you selected on this application form. If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

Security Officer - Churchill Downs Race Track (Louisville, KY)

Wed, 07 Oct 2009 11:12:31 EST

Our Security Officers guard company property against fire, theft, vandalism, and illegal entry. ESSENTIAL FUNCTIONS: Patrols all buildings, ground facilities and properties owned and/or operated by Churchill Downs on foot, by vehicle or other mode(s) of transportation. Examines doors, windows, and gates to determine they are secure. Warns violators of rule infractions such as loitering, smoking, or carrying forbidden articles. Promptly alerts appropriate supervisor of persons engaged in suspicious or criminal acts. Proactively observes and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked. Performs monthly inspections of all fire extinguishers in all buildings, ground facilities and properties owned and/or operated by Churchill Downs. Observes arriving personnel and/or patrons to ensure against inappropriate material or objects being brought onto company property. Observes departing personnel and/or patrons to guard against theft of company, employee or patron property. Records data such as: property damage, unusual incidents, and malfunctioning equipment in appropriate format (including incident reports). Regulates vehicle and pedestrian traffic at all entrances to maintain orderly flow. Sign for and accept deliveries. Answers telephones and relays messages after normal business hours. Perform other related duties, as assigned. SUPERVISORY RESPONSIBILITIES None EDUCATION and/or EXPERIENCE High school diplom ... Read More...