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    Technical Services: Technical Services
    Terminal Technician - Seasonal - United Tote Churchill Downs Race Track (Louisville, KY)

    SUMMARY:

    Prepares and maintains UT equipment, repairs, maintains and cleans betting terminals, installs and tears down equipment, stock ticket paper on betting lines, unloads ticket stock from freight truck, labeling, packaging, and shipping reordering spare parts, loads and unloads equipment, maintain and repair infield or auxiliary display boards, and other tasks as required.

    ESSENTIAL DUTIES/RESPONSIBILITIES:

    ·         Responsible for the preparation and maintenance of United Tote equipment.

    ·         Repair, maintenance and cleaning of the betting terminals.

    ·         Equipment installation and tear down.

    ·         Stocking of ticket paper on betting lines.

    ·         Unloading of ticket stock from freight trucks.

    ·         Labeling, packaging, shipping and re-ordering of spare parts.

    ·         Unloading and loading of equipment on company or freight trucks.

    ·         Maintenance and repair of the infield or auxiliary display boards.

    ·         Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.

    ·         Develop wiring and soldering skills.

    ·         Understand how the terminals communicate with the Tote system.

    ·         Develop an understanding of the different wagers offered and be able to answer questions relating to the different wagers.

    ·         Other duties as assigned.

     

    SKILLS/ABILITIES: 

    Familiarity with the United Tote communications equipment, i.e. modems and multiplexers, Tote Board installation and operation is desired.  Must be able to interact with association personnel and patrons in a professional and efficient manner.

    EDUCATION/EXPERIENCE:

    Minimum of High School Diploma or GED.  Familiarity with pari-mutuel betting is desired.  Race track experience and electrical and/or computer experience us preferred.

    WORK ENVIRONMENT: 

    Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays.  

    Seasonal employment dates:  May 10, 2016 through June 30, 2017

    Days of the Week:  Wednesday and Friday; some weekends possible

    Hours per day:  8-10

    Approximate pay rate: $12.00

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you able to work evenings, weekends and holidays?

    2. Do you have some experience, interest or knowledge of the pari-mutual industry?

    3. Do you have at least 1 year of experience with computer hardware or office machines?

    4. Do you have at least 1 year of experience working with small tools (screw driver, drill, etc.)?

    5. Have you had at least 1 year of experience in dealing with the general public?

    6. Are you at least 18 years old?

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    Technical Services: Technical Services
    United Tote Hub Operator I (Wagering Systems Operator) - Eastern Hub Operations (Louisville, KY)

    SUMMARY

    The main job function will be to operate a proprietary, state of the art, international wagering platform in real-time.  The individual will work on a team of first tier responders to provide high quality customer support, troubleshooting, solutions for wagering-related functions, technical incidents and requests. The ideal candidate will be comfortable in fast-paced learning environment.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

    • After in-class and hands-on training period, effectively operate and monitor United Tote’s global wagering system.
    • Professionally assist customers (internal and external) with questions about racing operations and the status of technical equipment (e.g. network equipment, wagering terminals, and other third party devices, etc.).
    • Enter, update, categorize, and appropriately escalate requests and incidents in modern ITIL Service Desk tool.
    • Learn, comply and accurately follow regulatory requirements and business best practices.
    • Participate in the documentation, maintenance and creation of standard processes and procedures (e.g. solutions, incident escalation and compliance).
    • Apply existing and new IT technical skills and knowledge to solve real business issues on a regular basis.
    • Must obtain and maintain personal racing licenses in multiple jurisdictions (e.g. multiple states) with some state applications that include background checks and fingerprinting.  Note: Initial licensing assistance will be provided by United Tote.
    • Performs other duties as assigned.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION, EXPERIENCE AND KNOWLEDGE, SKILLS AND ABILITIES

    • Must be able work flexible hours, including nights, weekends, and holidays.
    • Actiively pursuing or already attained Bachelor’s degree strongly preferred.
    • Associate’s degree or comparable education or experience required.
    • Interest and experience in Information Technology topics preferred (e.g. Microsoft operating system and/or desktop installations, FTP, network printer setup, wireless router configuration, A+ certification, Microsoft Certified Professional, etc.)
    • Pari-mutuel industry experience, interest and/or knowledge preferred.
    • Bilingual candidates fluent in English and Spanish will be given preference over other candidates with similar qualifications.
    • Proficiency in Microsoft Office programs.
    • Must be at least 18 years of age.
    • Some travel may be required.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to thirty pounds, and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    The noise level in this work environment is usually moderate.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you capable of providing high quality customer service?

    2. Can you work flexible hours including nights, weekends and holidays?

    3. Do you enjoy working in a fast –paced learning environment?

    4. Can you apply IT technical skills and knowledge to solve real business issues?

    5. Do you have experience, interest or knowledge of the pari-mutuel industry?

    6. Are you bilingual in English and Spanish? (Preference given for these skills.)

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    Apply for Future Notification Only: Future Notification
    Future Notification Only - Churchill Downs Incorporated and its Entities (Various Locations, US)

    By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions within Churchill Downs Incorporated (including Churchill Downs Incorporated, Churchill Downs Race Track, Calder Race Course, Arlington Park, Fair Grounds Race Course & Slots and Bloodstock Research). You will be notified as jobs are posted matching the notification buttons you selected on this application form.

    If you wish to update your information, go to “My Account-TeamWork Online” at the top of this page, put in your email address and the password you used to create your profile.

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