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Current available jobs that best match harlow:
» Administrative / Clerical - Harlow's Casino Resort & Hotel (Greenville, MS)
» Bartender - Harlow's Casino Resort & Hotel (Greenville, MS)
» Beverage Server - Harlow's Casino Resort & Hotel (Greenville, MS)
» Casino Coordinator - Harlows Casino Resort and Hotel (Greenville, ms)
» Casino Host/Hostess - Harlow's Casino Resort & Hotel (Greenville, MS)
» Cook - Harlow's Casino Resort & Hotel (Greenville, MS)
» Dealer - Harlow's Casino Resort & Hotel (Greenville, MS)
» Dishwasher - Harlow's Casino Resort & Hotel (Greenville, MS)
» Dual Rate Supervisor - Harlow's Casino Resort (Greenville, MS)
» Floor Supervisor - Harlow's Casino Resort (Greenville, MS)
» Guest Service Supervisor - Harlows Casino Resort (Greenville, MS)
» Lead Valet Attendant - Harlow's Casino Resort & Hotel (Greenville, MS)
» Marketing Associate - Harlow's Casino Resort & Hotel (Greenville, MS)
» Steward - Harlow's Casino Resort & Hotel (Greenville, MS)
» Future Notification Only - Churchill Downs Incorporated and its Entities (Various Locations, US)




Administration/General Management: Administrative/Executive Assistant
Administrative / Clerical - Harlow's Casino Resort & Hotel (Greenville, MS)

The Administrative Assistant is responsible for aiding the management staff with various administrative and clerical functions. We’re looking for someone who is efficient in Microsoft products, has good public relation skills and oral communication skills. Requirements for this position include, but are not limited to, 5-7 years experience in a professional office environment, a 2-year degree in a related field or the equivalent work experience. A qualified candidate must be eligible to obtain a Gaming License if a contingent offered is extended, which includes drug screening and background checks.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least age 21?

2. Do you have experience using standard copiers and fax machines with advanced features?

3. Do you have experience preparing and processing orders for office supplies?

4. Do you have experience with office administration such as answering multi-line phone systems and handling correspondence?

5. Please describe your knowledge with personal computers.

6. Do you have the ability to sit for up to 8 hours?

7. Have you been involved in a conflict at work that resulted in a verbal or written warning?

8. We are open 365 days a year, will this be a problem for you?

9. Will you consent to pre-employment background checks, pre-employment and/or random drug testing, past employment verification and/or reference checks?

10. I am willing to do tasks outside of my job description, and other side duties that may be asked of me.

11. Can you speak, read and write English?

12. How many words per minute are you able to type?

13. Are you willing to work weekends and holidays?

14. Are you an existing employee?

15. Please describe the way in which you left your most recent past employer:

16. Are you physically able to perform the job duties and responsibilities as described in the job description with or without accommodations?

17. How would you rate your skills with Microsoft Excel?

18. How would you rate your skills with Microsoft Word?

19. How many executive level managers have you directly supported at one time?

20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?

Apply for this position


Track/Slot Operations: Server/Concessions
Bartender - Harlow's Casino Resort & Hotel (Greenville, MS)

Our Bartenders are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position will include but not be limited to: mixing and serving alcoholic and nonalcoholic drinks to customers, taking drink orders from wait staff, collecting money for drinks served, cashiering and sanitizing glasses. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?

2. Have you ever worked for this company or franchise-owned location before?

3. How many years experience do you have in the position for which you are interested?

4. How many employers have you worked for in the past 3 years?

5. Excluding vacation or approved time off, how many days have you missed in the past year?

6. Can you speak, read and write English?

7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.

8. Will you consent to pre-employment or random drug testing and background checks?

9. When dealing with difficult guests, you should:

10. When working in a fast-paced environment, which of the following best describes you?

11. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?

12. Are you at least 21 years of age?

13. If we were to contact your previous employers, would all of them be willing to hire you again?

14. We are open 365 days a year, will this be a problem for you?

15. Is it fair to be fired for giving food to friends once in a while?

16. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?

17. How much experience do you have handling cash and providing change?

18. I am willing to train and work in other positions in addition to the one I am hired for.

Apply for this position


Track/Slot Operations: Server/Concessions
Beverage Server - Harlow's Casino Resort & Hotel (Greenville, MS)

As a Beverage Server, you will be a member of our outstanding Food and Beverage Department. The Beverage Server is friendly and stylish, will make all guests feel welcome and serve the guest in a hospitable manner to ensure positive guest experience. Duties of this position will require experience with taking drink orders and serving in a timely, friendly and enthusiastic manner.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?

2. Have you ever worked for this company or franchise-owned location before?

3. How many years experience do you have in the position for which you are interested?

4. How many employers have you worked for in the past 3 years?

5. Excluding vacation or approved time off, how many days have you missed in the past year?

6. Can you speak, read and write English?

7. Do you have experience working in a fast-paced environment?

8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.

9. Will you consent to pre-employment or random drug testing and background checks?

10. How many pounds are you able to lift without assistance?

11. Are you capable of handling customers in a polite and respectful manner?

12. Are you able to lift up to 40 lbs and stand on your feet for long periods of time that may exceed 8 hours?

13. When dealing with difficult guests, you should:

14. When working in a fast-paced environment, which of the following best describes you?

15. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?

16. Are you at least 21 years of age?

17. If we were to contact your previous employers, would all of them be willing to hire you again?

18. We are open 365 days a year, will this be a problem for you?

19. How much experience do you have handling cash and providing change?

Apply for this position


Sales & Marketing: Advertising/Agency
Casino Coordinator - Harlows Casino Resort and Hotel (Greenville, ms)

SUMMARY: Responsible for a variety of marketing activities which include but are not limited to; coordination and provides analysis of all Player Development and Sales activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Represents Harlow’s Casino Resort in the most positive manner with internal as well as external guests to satisfy service expectations; Interacts effectively with a diverse group of guests; learns and uses operating practices of the department and the Company. Upholds Harlow’s Casino in all aspects of position; Provides prompt, courteous and professional guest service by listening to a variety of guest questions and complaints and then forwarding them to the appropriate personnel; Handles the system controls and procedures for the Player Development and Sales departments; Provides marketing and administrative support for Marketing Manager and Casino Host Department by handling all coordination of VIP guests accommodations and providing weekly reports and analysis. Maintain accuracy through data entry of all bus manifests; sends out day trip confirmations; documents any changes on the manifests; Updates lists with Group names and information in database; Works with the Sales team to tighten bus tracking/accuracy; Assists with group sales arrival preparations; Works with other departments to ensure excellent guest service;

Working at various casino marketing functions as scheduled by the department.

Performs other duties as assigned.


SUPERVISORY RESPONSIBILITY: N/A

QUALIFICATIONS: Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission; Knowledge of principles and processes for providing customer service; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required – Must be computer literate and have working knowledge of MS Word & Excel


EDUCATION AND EXPERIENCE: High school diploma or equivalent; One to three years of administrative experience preferably in casino environment.

Apply for this position


Track/Slot Operations: Casino Floor Staff
Casino Host/Hostess - Harlow's Casino Resort & Hotel (Greenville, MS)

As a Casino Host/Hostess you will be responsible for acquiring, retaining, reactivating, and growing play from high-end slot and table guests through personal and professional contact. The candidate will also be responsible for ensuring the quality of service provided to all guests is in accordance with established marketing strategy. Candidate will develop and sustain great relationship with VIP guests; introduce new VIP guests to the casino property; enroll new potential VIP level guests into the Players Club database through appropriate procedures. The Host/Hostess will use effective and efficient customer skills; maintain player accounts with special attention to detail; make prudent decisions, within department guidelines, regarding complimentary services; handle room reservations for players in an appropriate and professional manner. Arrange special services for qualified guests, in addition to assisting with and hosting special events and tournaments. A qualified applicant must use highly effective verbal, written, telemarketing and communications skills when dealing with new and assigned players. Candidate must obtain a state Gaming Work Permit issued by the perspective Gaming Division.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you 21 years of age or older?

2. Would you consent to pre-employment background checks, if required, including past employment information, education verification, reference checks, criminal records and drug screening?

3. How many employers have you worked for in the past two years?

4. Have you ever been terminated from a job or asked to resign?

5. Have you ever worked for this company before?

6. Why did you leave your previous employer?

7. How did you learn about this opportunity?

8. How many years of relevant experience do you have for the position you are applying for?

9. Are you available to work a weekend day?

10. Do you have the ability to work in a fast-paced environment?

11. Are you able to work independently and follow instructions?

12. How many days of work (other than vacation or approved time off) have you missed in the past year?

13. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?

14. What are your thoughts on working beyond your normal scheduled hours?

15. Do you have prior customer service experience?

16. Are you capable of handling customer service issues in a polite and respectful manner?

17. Do you have the ability to provide outstanding customer service via phone, email and chat?

18. Do you have good verbal and written communication skills?

19. How professionally can you handle customer complaints?

20. Do you enjoy working with and serving the public?

21. When dealing with difficult guests, you should:

22. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?

Apply for this position


Track/Slot Operations: Kitchen Staff/Dishwasher
Cook - Harlow's Casino Resort & Hotel (Greenville, MS)

As a Cook you will be responsible for preparing meals for customers. Duties of this position will include but not be limited to: cooking in quantity, cutting meat, following sanitary safeguards and, assisting in planning menus. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?

2. Have you ever worked for this company or franchise-owned location before?

3. How many years experience do you have in the position for which you are interested?

4. How many employers have you worked for in the past 3 years?

5. Excluding vacation or approved time off, how many days have you missed in the past year?

6. Can you speak, read and write English?

7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.

8. Will you consent to pre-employment or random drug testing and background checks?

9. How would you rank your ability to multi-task and follow directions?

10. Are you able to lift up to 40 lbs and stand on your feet for long periods of time that may exceed 8 hours?

11. When dealing with difficult guests, you should:

12. When working in a fast-paced environment, which of the following best describes you?

13. When someone yells at me, I...

14. Are you at least 21 years of age?

15. If we were to contact your previous employers, would all of them be willing to hire you again?

16. We are open 365 days a year, will this be a problem for you?

17. Is it fair to be fired for giving food to friends once in a while?

18. I am willing to do tasks outside of my job description which may include cleaning restrooms, taking out trash, and other side duties that may be asked of me.

19. I have had training in food handling, food safety, and handling guest complaints.

20. I am willing to train and work in other positions in addition to the one I am hired for.

21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?

Apply for this position


Track/Slot Operations: Casino Floor Staff
Dealer - Harlow's Casino Resort & Hotel (Greenville, MS)

Summary:Experienced dealers will be responsible for dealing all games professionally, accurately, and according to policies and procedures. Take losing bets and pay winning bets according to established rules and procedures. Deal the games in a high volume, fast paced and customer orientated gaming facility. Deal all games including Blackjack, Craps, and Roulette.Respond to all guests questions, concerns, comments and behaviors in a polite, respectful and patient manner at all times.Major Responsibilities:Handle Guest transactions for buy-ins, payoffs, and markers Provide prompt, accurate, and courteous service in accordance with policies and procedures Notify supervisor(s) of any irregularities in the play and/or transactions during the shift Adhere to appropriate gaming regulations, policies, and procedures Ability to distinguish letters, numbers and symbols Verify fills and credits to the game Eye/hand coordination and manual dexterity Educates our guests on the proper rules and procedures of table games Computes payable odds and payable winning bets Monitors guests play and table action to ensure the integrity of the games and company assetRequirementsGAMING INDUSTRY EXPERIENCE IS REQUIREDRequirements: Normal vision range2-3 years previous table game dealing experience Minimum age requirement 21. Constant contact with Guests and Team Members Apply skill in dealing individual games Regular, predictable attendance High School Diploma/GED Must maintain a neat professional appearance at all times Excellent math and communication skills Must be able to obtain a gaming license in the state of Mississippi Other job-related duties as assigned Dealer(s) are part of the Table Games Team and report to Table Games Supervisor(s). Typical physical demands require:Mobility Prolonged standing Use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear clearlyTypical working conditions may be unusually:Hot Cold NoisyDimly lit or illuminated

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least age 21?

2. Do you have the ability to read, write, and do simple arithmetic?

3. Do you have experience working in a fast-paced environment?

4. Are you accustomed to standing on your feet for long periods of time?

5. Do you prefer to work in a structured environment?

6. How would you rank your ability to multi-task and follow directions?

7. Have you been involved in a conflict at work that resulted in a verbal or written warning?

8. What are your thoughts on working beyond your normal scheduled hours?

9. Will you consent to pre-employment background checks, pre-employment and/or random drug testing, past employment verification and/or reference checks?

10. Are you willing to wear a uniform and follow grooming standards?

11. Can you speak, read and write English?

12. It is important for me to provide the best customer service I can deliver.

13. Are you willing to work weekends and holidays?

14. Define your teamwork abilities:

15. I can't give personal attention to every guest.

16. A guest's attitude influences how I treat them.

17. Are you an existing employee?

18. Which of the following is the main reason you are applying for this position?

19. Which statement best describes you?

20. Please describe the way in which you left your most recent past employer:

21. Are you physically able to perform the job duties and responsibilities as described in the job description with or without accommodations?

22. How many years relevant experience do you have in the position for which you are interested?

Apply for this position


Track/Slot Operations: Kitchen Staff/Dishwasher
Dishwasher - Harlow's Casino Resort & Hotel (Greenville, MS)

As a Dishwasher you will maintain the kitchen work area, equipment and utensils in a clean and orderly condition by performing the following duties; ensure all dishes are free from food scrapes, wash dishes by hand or place them in racks or on conveyor to dishwashing machine, clean and restock service bar area with glassware, remove trash and dispose of it in the proper area. Qualified applicants must be 21 years of age and able to move up to 25 pounds.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?

2. Have you ever worked for this company or franchise-owned location before?

3. How many years experience do you have in the position for which you are interested?

4. How many employers have you worked for in the past 3 years?

5. Can you speak, read and write English?

6. Do you have experience working in a fast-paced environment?

7. Do you enjoy working with and serving people?

8. Select the type of restaurant that best matches your background experience.

9. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.

10. Will you consent to pre-employment or random drug testing and background checks?

11. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?

12. How would you define your teamwork abilities?

13. How would you rank your ability to multi-task and follow directions?

14. Are you accustomed to standing on your feet for long periods of time?

15. Have you ever been terminated from a job or asked to resign?

16. Are you at least 21 years of age?

17. If we were to contact your previous employers, would all of them be willing to hire you again?

18. We are open 365 days a year, will this be a problem for you?

Apply for this position


Track/Slot Operations: Cashier
Dual Rate Supervisor - Harlow's Casino Resort (Greenville, MS)

Job Title:     Dual Rate Supervisor  

Department:        Table Games

Reports To (Title Only):   Floor Supervisor/Asst. Casino Shift Manager

Supervisory Responsibility (Yes or No):  Yes-Immediate supervision of dealers

#Direct Reports: 

#Indirect Reports:  0

EEOC: Professionals

Job Function:

Job Code:  

FLSA:    Exempt

Pay Grade: 

SUMMARY DESCRIPTION:

Overall purpose and function of job

 

The position requirements are to function in the role of a Floor Supervisor and Dealer.   As Supervisor - must oversee gaming operations and personnel in an assigned area.  Circulate among tables and observe operations; May explain and interpret operation rules of house to guests when acting as Dual Rate Supervisor. Performs normal floor duties when acting as Floor Person.   As Dealer - Position is required to stand behind gaming table for allotted number of hours and operate the craps game.

ESSENTIAL JOB FUNCTIONS/DUTIES:

List essential duties and tasks that must be performed, in order of time spent or importance, with or without reasonable accommodation.

NOTE:         This list of duties and responsibilities is not intended to be all-inclusive. It may be expanded to include other duties and responsibilities that management may deem necessary from time to time.

SUPERVISOR

·         Explains and interpret house rules, such as game rules and abetting limits for guests.

·         Monitors and verify the counting and distribution of currency and chips.

·         Monitors games operations to ensure that house rules are followed and that team member’s prompt and courteous service.

·         Observes guests; behavior for signs of cheating such as marking, switching or counting of cards and report this to the Shift Supervisor.

DEALER

·         Conducts dice game following all applicable rules and regulations

·         Answers questions about game rules and casino policies.

·         Exchanges paper currency for playing chips.

·         Checks to ensure all players have placed bets before play begins.

·         Computes amounts of players’ win or loss to calculate the amount of money won.

·         Pays winnings or collect losing bets as established by the rules and procedures of the specific game.

Incumbent must be able to obtain and maintain any necessary certifications and/or licenses.

JOB SPECIFICATIONS:

Education, experience, skills required, equipment used.

Educational or formal training

Requirements:

High school diploma or equivalent.

Experience:

(amount and type or nature of experience)

Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Other education, experience, skills, etc.:

Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from guests, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regard to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables.

Equipment used regularly:

(e.g. computer, telephone, hand tools, etc.)

Computer, telephone, fax and copier.

CERTIFICATION and

LICENSES:

Minimum age:

21 years old

Special certifications, licenses, etc.

Applicant must be able to acquire a Gaming Permit from the Mississippi Gaming Commission.  Must have a valid driver’s license.

Does this position have contact with gaming patrons on the gaming floor?

Always

Is this position responsible for selling serving or distributing alcoholic beverages OR do they have comp authority?

No

WORK ENVIRONMENT:

Job-related environmental factors

(e.g. casino [excessive noise, second-hand smoke], job is performed outside [possible weather extremes], etc.):

Office/Casino environment; Must be able to tolerate casino related environmental factors including but not limited to second hand smoke, excessive noise levels and stress related to serving customers in a high pressure fast paced environment.

Physical demands

 (Standing, walking lifting, sitting, etc. Be specific in quantities of time and/or limits e.g. “must be able to stand for duration of shift” or “must be able to lift and carry up to 25 pounds regularly throughout shift):

The physical demands described here are representative of those that must be met by the team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to sit and talk. The team member frequently is also required to stand, walk and reach with arms and hands, bend and have the ability to lift at least 25 pounds. 

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Track/Slot Operations: Casino Floor Staff
Floor Supervisor - Harlow's Casino Resort (Greenville, MS)

Position Summary

Oversee gaming operations and personnel in an assigned area.  Circulate among tables and observe operations; May explain and interpret operation rules of house to guests.

 

Essential Duties and Responsibilities

 

Include, but are not limited to:

  • Explain and interpret house rules, such as game rules and abetting limits for guests.
  • Monitor and verify the counting and distribution of currency and chips.
  • Monitor games operations to ensure that house rules are followed and that employee’s prompt and courteous service.
  • Observe guests behavior for signs of cheating such as marking, switching or counting of cards and report this to the Shift Supervisor.
  • Performs other duties as assigned.

Education / Training / Experience

 

High school diploma or equivalent; 5 years’ experience in table games with at least 2 years as Floor Person.

Qualifications

 

The requirements listed below are representative of the knowledge, skill, and/or ability required

  • Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission.

  • Knowledge of principles and processes for providing customer service.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Skills and Knowledge

 

  • Excellent math and communication skills.

  • Ability to read, analyze and interpret common documentation.

  • Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff.

  • Ability to write and present information to management in a reasonable manner.

  • Ability to perform normal mathematical computations in regard to the implementation of current duties.

  • Ability to define problems collects data, establish facts and draw valid conclusions. 

  • Ability to interpret an extensive variety of instructions and deal with several variables.

Education / Training / Experience

 

High school diploma or equivalent; 5 years’ experience in table games with at least 2 years as Floor Person.

Qualifications

 

The requirements listed below are representative of the knowledge, skill, and/or ability required

  • Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission.

  • Knowledge of principles and processes for providing customer service.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Skills and Knowledge

 

  • Excellent math and communication skills.

  • Ability to read, analyze and interpret common documentation.

  • Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff.

  • Ability to write and present information to management in a reasonable manner.

  • Ability to perform normal mathematical computations in regard to the implementation of current duties.

  • Ability to define problems collects data, establish facts and draw valid conclusions. 

  • Ability to interpret an extensive variety of instructions and deal with several variables.

Education / Training / Experience

 

High school diploma or equivalent; 5 years’ experience in table games with at least 2 years as Floor Person.

Qualifications

 

The requirements listed below are representative of the knowledge, skill, and/or ability required

  • Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission.

  • Knowledge of principles and processes for providing customer service.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Skills and Knowledge

 

  • Excellent math and communication skills.

  • Ability to read, analyze and interpret common documentation.

  • Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff.

  • Ability to write and present information to management in a reasonable manner.

  • Ability to perform normal mathematical computations in regard to the implementation of current duties.

  • Ability to define problems collects data, establish facts and draw valid conclusions. 

  • Ability to interpret an extensive variety of instructions and deal with several variables.

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Sales & Marketing: Client Relations/Customer Service
Guest Service Supervisor - Harlows Casino Resort (Greenville, MS)

Position Summary

 

Responsible for the successful overall coordination and direction of all activities related to the front desk, reservation, CMP system, Gift Shop and PBX areas of the hotel on assigned shift, ensuring smooth and efficient operations in accordance with policies, procedures and objectives of hotel operations and customer service.  Act as MOD for all Hotel departments in the absence of the Manager/Supervisor of the individual area.

 

Essential Duties and Responsibilities

 

Include, but are not limited to:

  • Assist the Sr. Manager of Hotel Operations in creating, developing and implementing an effective strategy of organization for the front office, ensuring maximum guest service and satisfaction. 

  • Assist with achieving budgeted revenues and managing expenses while maximizing profitability related to guest stays. 

  • Assist in the management of the room inventory function, to maintain highest possible room occupancy and average daily rate.

  • Maintain procedures for handling of financial transactions, security of monies, guest service issues and emergency coordination.

  • Guide and support front office and other Hotel departments as needed on assigned shift.

  • Monitor room blocks in the hotel system to ensure they are handled correctly. 

  • Communicate with other departments to ensure proper handling of guests and groups.  

  • Maintain adequate staffing levels in the front office area by preparing and adjusting posted schedules as needed.

  • Ensure that the Gift Shop is stock with merchandise. 

  • Performs other duties as assigned.

Education / Training / Experience

High school diploma or equivalent. Experience preferred in front desk management or related customer service experience.

 

Qualifications

 

The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

  • Knowledge of hotel operations or equivalent managerial experience.

  • Knowledge of principles and processes for providing customer service.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Skills and Knowledge

 

  • Ability to read, analyze and interpret common documentation.

  • Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff.

  • Ability to write and present information to management in a reasonable manner.

  • Ability to define problems, collect data, establish facts and draw valid conclusions.

  • Ability to interpret an extensive variety of instructions and deal with several variables.

  • Excellent math and communication skills.

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Track/Slot Operations: Parking Operations
Lead Valet Attendant - Harlow's Casino Resort & Hotel (Greenville, MS)

As a Valet-Parking Attendant, you will be responsible for greeting patrons on their arrival at our facility. Additional duties will include parking and securing vehicles, patrolling and observing parking areas while maintaining a professional temperament in dealing with hostile or stressful situations and helping regulate the smooth and orderly flow of vehicular traffic on Company property.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?

2. Have you ever worked for this company or franchise-owned location before?

3. How many years experience do you have in the position for which you are interested?

4. Can you speak, read and write English?

5. Do you have experience working in a fast-paced environment?

6. Do you enjoy working with and serving people?

7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.

8. Will you consent to pre-employment or random drug testing and background checks?

9. How many pounds are you able to lift without assistance?

10. Are you capable of handling customers in a polite and respectful manner?

11. How would you define your teamwork abilities?

12. Do you understand quality and have an eye for detail?

13. How would you rank your ability to multi-task and follow directions?

14. Are you accustomed to standing on your feet for long periods of time?

15. Have you ever been terminated from a job or asked to resign?

16. On your current or last job, which best describes your work schedule?

17. When dealing with difficult guests, you should:

18. Are you at least 21 years of age?

19. If we were to contact your previous employers, would all of them be willing to hire you again?

20. We are open 365 days a year, will this be a problem for you?

Apply for this position


Administration/General Management: Administrative/Executive Assistant
Marketing Associate - Harlow's Casino Resort & Hotel (Greenville, MS)

SUMMARY DESCRIPTION:

Overall purpose and function of job

(No longer than 3 sentences.)

Supports the Marketing Manager with the execution of casino promotional events and coordinates various property marketing functions including promotions, events and telemarketing, along with the development of support materials and systems. This job has no supervisory responsibilities.

ESSENTIAL JOB FUNCTIONS/DUTIES:

List essential duties and tasks that must be performed, in order of time spent or importance, with or without reasonable accommodation.

NOTE:         This list of duties and responsibilities is not intended to be all-inclusive. It may be expanded to include other duties and responsibilities that management may deem necessary from time to time.

·         Must possess good communication, writing, origination and math skills. 

·         Must have the ability to perform duties in a positive and professional manner. 

·         Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays. 

·         Superior internal/external customer service skills required. 

Incumbent must be able to obtain and maintain any necessary certifications and/or licenses.

JOB SPECIFICATIONS:

Education, experience, skills required, equipment used.

NOTE:         The incumbent placed in this position MUST meet all specifications that are indicated as “required”.  Alternately, use the term “Preferred”.

Educational or formal training

Requirements:

High school diploma or general education degree (GED) required.   

Experience:

(amount and type or nature of experience)

Prior administrative or related experience required.  Casino experience and/or training preferred, but not required.

Other education, experience, skills, etc.:

To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications. 

Equipment used regularly:

(e.g. computer, telephone, hand tools, etc.)

Computer, telephone, fax and copier.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least age 21?

2. Do you have experience using standard copiers and fax machines with advanced features?

3. Do you have experience preparing and processing orders for office supplies?

4. Do you have experience with office administration such as answering multi-line phone systems and handling correspondence?

5. Please describe your knowledge with personal computers.

6. Do you have the ability to sit for up to 8 hours?

7. Have you been involved in a conflict at work that resulted in a verbal or written warning?

8. We are open 365 days a year, will this be a problem for you?

9. Will you consent to pre-employment background checks, pre-employment and/or random drug testing, past employment verification and/or reference checks?

10. I am willing to do tasks outside of my job description, and other side duties that may be asked of me.

11. Can you speak, read and write English?

12. How many words per minute are you able to type?

13. Are you willing to work weekends and holidays?

14. Are you an existing employee?

15. Please describe the way in which you left your most recent past employer:

16. Are you physically able to perform the job duties and responsibilities as described in the job description with or without accommodations?

17. How would you rate your skills with Microsoft Excel?

18. How would you rate your skills with Microsoft Word?

19. How many executive level managers have you directly supported at one time?

20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?

Apply for this position


Track/Slot Operations: Custodial/Housekeeping
Steward - Harlow's Casino Resort & Hotel (Greenville, MS)

As a Steward you will be responsible for maintaining the cleanliness of the kitchen, counters, floors and work stations, Duties of this position will include but not be limited to: stocking kitchen inventory, assisting kitchen staff as needed and prep work station for cooks. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?

2. Have you ever worked for this company or franchise-owned location before?

3. How many years experience do you have in the position for which you are interested?

4. How many employers have you worked for in the past 3 years?

5. Excluding vacation or approved time off, how many days have you missed in the past year?

6. Can you speak, read and write English?

7. Do you have experience working in a fast-paced environment?

8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.

9. Will you consent to pre-employment or random drug testing and background checks?

10. Are you able to lift up to 40 lbs and stand on your feet for long periods of time that may exceed 8 hours?

11. When someone yells at me, I...

12. Are you at least 21 years of age?

13. If we were to contact your previous employers, would all of them be willing to hire you again?

14. We are open 365 days a year, will this be a problem for you?

15. Is it fair to be fired for giving food to friends once in a while?

16. I am willing to train and work in other positions in addition to the one I am hired for.

Apply for this position


Apply for Future Notification Only: Future Notification
Future Notification Only - Churchill Downs Incorporated and its Entities (Various Locations, US)

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions within Churchill Downs Incorporated (including Churchill Downs Incorporated, Churchill Downs Race Track, Calder Race Course, Arlington Park, Fair Grounds Race Course & Slots and Bloodstock Research). You will be notified as jobs are posted matching the notification buttons you selected on this application form.

If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

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