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Sales & Marketing: Client Relations/Customer Service
Player's Club Representative - Calder Casino & Race Course (Miami Gardens, FL)

The Player's Club Representative provides support to the Marketing Department and assists with slot tournaments, player accounts, marketing, promotions, greet tour buses and welcome all patrons to the casino.  Assure that guests have a favorable gaming experience.    

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Tracking and issuing player cards for new and existing accounts.
  • Redeem points from accounts for patrons for cash or prizes.
  • Assisting with weekly and large scale slot tournaments, including registration.  Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Twin Spires cards, handle special coupons, and any other business.
  • Coordinating promotions and events.
  • Ensure the safety and security of guest and employees  
  • Assist when needed with Promotions & Special Events  setup/ strike, executions and Mcee             
  • Other Marketing related duties as assigned.                                                                                                                                                                                                                                               

STANDARDS OF PERFORMANCE

  • Maintaining a professional working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to assume responsibility relative to Twin Spires.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights, weekends, and holidays? Yes or No

2. Do you have 1 to 2 years of customer service experience? Yes or No

3. Are you willing to submit to extensive reference and background checks? Yes or No

4. Are you older than 21 years? Yes or No

5. We are open 365 days a year, will that be a problem for you? Yes or No

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Track/Slot Operations: Security
Security Officer - Calder Casino & Race Course (Miami Gardens, FL)

The Security Officer is responsible for maintaining a safe and secure environment for all patrons, employees and company assets.  

SPECIFIC DUTIES AND RESPONSIBILITIES

·          Ensure the safety and security of employees and customers.

·          Assisting in transporting money and chips.

·          Controlling access to restricted areas.

·          Reacting to patron and employee incidents and accidents.

·          Monitoring patron and employee passage in and out of casino.

·          Responsible for checking for and reporting safety hazards.

·          May answer incoming calls to the facility and direct calls or answer patron questions.

·          May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.

·          Other duties as assigned.

STANDARDS OF PERFORMANCE

·          Maintain interpersonal working relationship among all personnel.

·          Oral and written communication skills.

EDUCATION, TRAINING, AND EXPERIENCE

·          A high school diploma or GED equivalent is preferred.  

·          Ability to obtain a valid gaming license.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years of age? Yes or No

2. Do you have a state of Florida security officer D license? Yes or No

3. Do you have at least 12 months experience as a Security Officer? Yes or No

4. Are you willing to submit to extensive reference and background checks? Yes or No

5. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No

6. Are you accustomed to standing on your feet for long periods of time? Yes or No

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Apply for Future Notification Only: Future Notification
Future Notification Only - Churchill Downs Incorporated and its Entities (Various Locations, US)

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions within Churchill Downs Incorporated (including Churchill Downs Incorporated, Churchill Downs Race Track, Calder Race Course, Arlington Park, Fair Grounds Race Course & Slots and Bloodstock Research). You will be notified as jobs are posted matching the notification buttons you selected on this application form.

If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

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