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Track/Slot Operations: Food/Beverage Management
Beverage Server- Part-time - Calder Casino & Race Course (Miami Gardens, FL)

The Cocktail Server is responsible for serving in an excellent and timely manner to assure quality guest service and favorable gaming experience.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Responsible for taking orders from patrons and returning these orders in a timely manner.
  • Keep area in a clean and orderly manner.
  • Responsible to perform "responsible alcohol service" with regards to patron limitations and pass any/all responsible alcohol service training.
  • Be able to use all bar equipment, cash registers and Beverage System.
  • Ensure the safety and security of employees and guests.
  • Ability to lift 1-50 pounds.

STANDARDS OF PERFORMANCE

  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to work flexible hours and handle high-pressure situations.

 EDUCATION, TRAINING AND EXPERIENCE

  • Six months work experience in cocktail serving (Preferred)

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently work for Calder Casino & Race Course or Churchill Downs Incorporated? Yes or No

2. Do you have at least 6 months experience in beverage serving? Yes or No

3. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes/No

4. Are you willing to submit to extensive reference and background checks? (Yes or No)

5. Are you over 21 years old? Yes/No

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Sales & Marketing: Client Relations/Customer Service
Player's Club Representative - Calder Casino & Race Course (Miami Gardens, FL)

The Player's Club Representative provides support to the Marketing Department and assists with slot tournaments, player accounts, marketing, promotions, greet tour buses and welcome all patrons to the casino.  Assure that guests have a favorable gaming experience.    

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Tracking and issuing player cards for new and existing accounts.
  • Redeem points from accounts for patrons for cash or prizes.
  • Assisting with weekly and large scale slot tournaments, including registration.  Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Twin Spires cards, handle special coupons, and any other business.
  • Coordinating promotions and events.
  • Ensure the safety and security of guest and employees  
  • Assist when needed with Promotions & Special Events  setup/ strike, executions and Mcee             
  • Other Marketing related duties as assigned.                                                                                                                                                                                                                                               

STANDARDS OF PERFORMANCE

  • Maintaining a professional working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to assume responsibility relative to Twin Spires.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights, weekends, and holidays? Yes or No

2. Do you have 1 to 2 years of customer service experience? Yes or No

3. Are you willing to submit to extensive reference and background checks? Yes or No

4. Are you older than 21 years? Yes or No

5. We are open 365 days a year, will that be a problem for you? Yes or No

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Sales & Marketing: Event Operations/Management
Promotions Manager - Calder Casino & Race Course (Miami Gardens, FL)

Works with the Director of Casino Marketing and Food and Beverage staff with the coordination of special events, promotions and other marketing initiatives to build business and customer loyalty. 

SPECIFIC DUTIES AND RESPONSIBILITIES

·          Coordinate all casino related special events including the planning, organizing and management of events within the facility to meet contractual obligations and the highest quality possible of guest service.

·          Manage, direct and coordinate Promotions/Special Event staff, contractors and vendors as necessary to successfully accomplish the special events.

·          Coordinate needs with Food & Beverage, IT, Security, Players Club and other requested services offered.

·          Generate all necessary material requests, check requests and support material to ensure all invoices are paid promptly.

·          Communicate all advertising details of special events to the Director of Casino Marketing.

·          Meet with the Food and Beverage and Marketing department on a regular basis to ensure all special events and promotions are being carried out properly.

·          Promote the highest degree of quality customer service, both internally and externally.

·          Proof reads promotional materials that go to public view.

·          Participates in and monitors events overall. Ensures objectives and budgets are being met.

·          Provide information and explain Players Club benefits, property amenities & marketing programs to guests.

·          Conduct drawings, giveaways and special events via microphone to large live audiences and via PA system to casino audience.

·          Skilled with audio / video equipment.

·          Other duties as assigned

STANDARDS OF PERFORMANCE

·          Maintaining a professional working relationship among personnel.

·          Oral and written communication skills.

·          Must be able to work in a fast-paced environment on several promotions simultaneously.

·          Lift up to 30lbs

EDUCATION, TRAINING, AND EXPERIENCE

·          College degree in Marketing, Business or related field is preferred.

·          Preferred Minimum 2 years experience in creating and coordinating special events and/or promotions

·          Minimum of 1-2 years Casino and Supervisory/Manager experience preferred

·          Proficient with Microsoft Office and Casino Player Tracking systems

·          Able to obtain Valid gaming license.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. 

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years of age? Yes or No

2. Do you have 1 to 2 years of Supervisory experience? Yes or No

3. Do you have at least two years in creating and planning special events? Yes or No

4. Are you willing to submit to extensive reference and background checks? Yes or No

5. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No

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Track/Slot Operations: Security
Security Officer - Calder Casino & Race Course (Miami Gardens, FL)

The Security Officer is responsible for maintaining a safe and secure environment for all patrons, employees and company assets.  

SPECIFIC DUTIES AND RESPONSIBILITIES

·          Ensure the safety and security of employees and customers.

·          Assisting in transporting money and chips.

·          Controlling access to restricted areas.

·          Reacting to patron and employee incidents and accidents.

·          Monitoring patron and employee passage in and out of casino.

·          Responsible for checking for and reporting safety hazards.

·          May answer incoming calls to the facility and direct calls or answer patron questions.

·          May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.

·          Other duties as assigned.

STANDARDS OF PERFORMANCE

·          Maintain interpersonal working relationship among all personnel.

·          Oral and written communication skills.

EDUCATION, TRAINING, AND EXPERIENCE

·          A high school diploma or GED equivalent is preferred.  

·          Ability to obtain a valid gaming license.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years of age? Yes or No

2. Do you have a state of Florida security officer D license? Yes or No

3. Do you have at least 12 months experience as a Security Officer? Yes or No

4. Are you willing to submit to extensive reference and background checks? Yes or No

5. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No

6. Are you accustomed to standing on your feet for long periods of time? Yes or No

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Apply for Future Notification Only: Future Notification
Future Notification Only - Churchill Downs Incorporated and its Entities (Various Locations, US)

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions within Churchill Downs Incorporated (including Churchill Downs Incorporated, Churchill Downs Race Track, Calder Race Course, Arlington Park, Fair Grounds Race Course & Slots and Bloodstock Research). You will be notified as jobs are posted matching the notification buttons you selected on this application form.

If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

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