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Track/Slot Operations: Chef/Cook
Cook II - Calder Casino & Race Course (Miami Gardens, FL)

The Cook II is responsible for safely preparing food items, following menu specifications and standard recipes, for service to guest in all outlets.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles.
  • Requires reading and math skill for recipes and measurements.
  • Ability to read, write, speak and understand basic English in order to read receipts and communicate with other team members.
  • Actively participates with staff to cook, prepare, dish-up and assemble all outlets food.
  • Adheres to control procedure for food costs and quality.
  • To encourage and abide by all health codes and hand washing guidelines.
  • Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest.
  • Be able to create compound sauces and derivatives of the mother sauces including the knowledge of Beurre Blancs.
  • Prepare written food requisition for supplies and food items for production in the work station.
  • Other duties as assigned.

 STANDARDS OF PERFORMANCE

  • Abilities demonstrated in handling the banquets and food outlet effectiveness.
  • Be in constant communication with the Sous Chef.
  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Ability to perform all duties at a higher level of accuracy and speed
  • Willingness to assume overall responsibility relative to the performance of the outlets, work flexible hours and handle high pressure deadlines.

 

EDUCATION, TRAINING AND EXPERIENCE

  • Two-year minimum experience as a Cook.
  • Ability to work the line in different locations ie saute, broiler, appetizer, panty, pasta, grill etc.
  • Must be able to complete any classes or certifications required.

 Must be available to work later shifts, starting at 4pm.


 Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently work for Calder Casino & Race Course or Churchill Downs Incorporated? Yes or No

2. Do you have experience with Saute, Broiler, Appetizer, Pantry, Pasta and Grill? Yes or No

3. Are you willing to submit to extensive reference and background checks? (Yes or No)

4. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes/No

5. Are you able to work between the later shifts after 4pm?

6. Do you have a minimum of 2 years as a Cook? Yes or No

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Sales & Marketing: Client Retention/Customer Service
Executive Host - Calder Casino & Race Course (Miami Gardens, FL)

The Executive Casino Host is responsible for providing quality customer service, guest satisfaction, and increasing rated play and loyalty of casino patrons.

 

SPECIFIC DUTIES AND RESPONSIBILITIES

 

·          Assist in managing the budget for premium slot play and VIP promotions.

·          Ensure the safety and security of employees and customers.

·          Evaluate customer’s play for comping needs.

·          Responsible for managing and increasing rated slots.

·          Communicate with premium/rated players through telemarketing, letter writing about available services, promotional opportunities and special events.

·          Communicate between guest and staff department to ensure customer satisfaction.

·          Review activities and promotional status with Sr. Director of Casino Operations.

·          Meet with departmental directors and managers as necessary.

·          Available to work any shift or day based on business needs as well as periodically shift days off to be present for player events.

·          Other duties as assigned.

 

STANDARDS OF PERFORMANCE

·          Management abilities demonstrated in managing the VIP and premium players effectively.

·          Public relations and customer service skills.

·          Maintaining interpersonal working relationships among all personnel.                

·          Oral and written communication skills.

·          Willingness to spend long periods of time during shift on the casino floor interacting with both return guests and searching for non-carded players to sign-up for loyalty players card.

·          Willingness to assume responsibility relative to the performance of the host department and the property.

 

EDUCATION, TRAINING, AND EXPERIENCE

·          One to two years experience in Casino Host with a 4 year degree in a related field of equivalent work experience.

·          Knowledge of Player Tracking System, AS400, Microsoft Product and FBMS.

·          Valid gaming license.

 

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have one to two years experience as a Casino Host? Yes or No

2. Are you willing to submit to extensive reference and background checks? Yes or No

3. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No

4. Are you accustomed to standing on your feet for long periods of time? Yes or No

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Sales & Marketing: Client Relations/Customer Service
Player's Club Representative - Calder Casino & Race Course (Miami Gardens, FL)

The Player's Club Representative provides customer service to Guests and assist with player accounts, promotions, player parties and welcome all patrons and assure all guests have a favorable gaming experience.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Extensive customer service with all Guests, including developing relationships with TSC members to determine their needs and communicate their input.
  • Establish new accounts for players, maintenance of database files and redemption of direct mail offers.
  • Issue promotional amenities while maintaining accurate records and inventory controls.
  • Assists in execution of special promotional events, players parties, drawings and duties as deemed necessary.
  • Proactively offers additional information/services to guest.
  • Communicate Player's Club benefits, property amenities, food outlet options, hours of operation and retail offers.
  • Follows procedures pertaining to the proper coordination of all activities relating to the Twin Spires Club, with special emphasis on guest service.
  • Maintaining a professional working relationship among all guest and personnel.
  • Oral and written communication skills.
  • Willingness to assume responsibility relative to Twin Spires.

 EDUCATION, TRAINING AND EXPERIENCE

  • One to two years of related customer service experience and/or training

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently work for Calder Casino & Race Course or Churchill Downs Incorporated? Yes or No

2. Do you have 1 to 2 years of customer service experience? Yes or No

3. Are you willing to submit to extensive reference and background checks? Yes or No

4. Are you older than 21 years? Yes or No

5. We are open 365 days a year, will that be a problem for you? Yes or No

6. Are you available to work nights, weekends, and holidays? Yes or No

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Track/Slot Operations: Security
Security Officer - Calder Casino & Race Course (Miami Gardens, FL)

The Security Officer is responsible for maintaining a safe and secure environment for all patrons, team members and company assets.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Perform security patrols, enforcing procedures, protecting property from theft, embezzlement, sabotage, fire and accidents.
  • Investigates and writes reports on accidents, incidents, suspicious activities, safety, fire hazards and other security related situations.
  • Provides any needed assistance to customers, employees and visitors within the departments procedures.
  • Serves as training officer to new security staff.
  • May perform duties of a Security Shift Manager during required coverage as assigned, and performs other related duties as required.
  • Work is performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations.
  • Shift work required.

 EDUCATION, TRAINING AND EXPERIENCE

  • Working knowledge of security operations, enforcement procedures and safety practices in a business environment.
  • Work experience in Security/Law enforcement preferred.
  • Must be at least 21 years of age.
  • Ability to write and investigate required reports
  • Able to acquire a Pari-Mutuel License.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently work for Calder Casino & Race Course or Churchill Downs Incorporated? Yes or No

2. Do you have a state of Florida security officer D license? Yes or No

3. Do you have at least 12 months experience as a Security Officer in a Casino? Yes or No

4. Are you at least 21 years of age? Yes or No

5. Are you willing to submit to extensive reference and background checks? Yes or No

6. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No

7. Are you accustomed to standing on your feet for long periods of time? Yes or No

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Apply for Future Notification Only: Future Notification
Future Notification Only - Churchill Downs Incorporated and its Entities (Various Locations, US)

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions within Churchill Downs Incorporated (including Churchill Downs Incorporated, Churchill Downs Race Track, Calder Race Course, Arlington Park, Fair Grounds Race Course & Slots and Bloodstock Research). You will be notified as jobs are posted matching the notification buttons you selected on this application form.


 


If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile.

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