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    Current available jobs in Track/Slot Operations:


    » Public Safety Officer - Arlington International Racecourse (Arlington Heights, IL)
    » Service Supervisor - Green Oaks OTB - Arlington International Racecourse - Green Oaks OTB (Green Oaks, IL)
    » Slot Technician - Calder Casino (Miami Gardens, FL)
    » Security Officer - Calder Casino (Miami Gardens, FL)
    » Cook II PM Shift - Calder Casino (Miami Gardens, FL)
    » Cage Cashier (Part Time) - Calder Casino & Race Course (Miami Gardens, FL)
    » Heavy Duty Steward - Calder Casino & Race Course (Miami Gardens, FL)
    » Accounting Clerk - Casino @ Ocean Downs (Berlin, MD)
    » Security Officer - Churchill Downs Racetrack (Louisville, KY)
    » Maintenance - Churchill Downs Racetrack (Louisville, KY)
    » Police Detail - Fair Grounds (Westwego, LA)
    » Service Clerk - Fair Grounds Race corse and Slots (Gretna, LA)
    » Concession Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Cashier-Video Poker - Fair Grounds Race Course & Slots (Thibodaux, LA)
    » Cashier-Video Poker - Fair Grounds Race Course & Slots (Houma, LA)
    » Service Clerk - Fair Grounds Race Course & Slots (Luling, LA)
    » Beverage Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Security Officer - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Surveillance Agent - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Service Clerk - Fair Grounds Race Course & Slots (Kenner, LA)
    » OTB Lead - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Slot Technician - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Cashier-Video Poker - Fair Grounds Race Course & Slots (Gretna, LA)
    » Service Clerk - Fair Grounds Race Course & Slots (Metairie, LA)
    » Drop/Count Team - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Guest Services Rep - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Concession Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Housekeeping Attendant - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Bus Staff - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Restaurant Host/Hostess - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Bartender - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Food Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Covington, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Gretna, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Houma, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Kenner, LA)
    » Police Detail - Fair Grounds Race Course & Slots (La Place, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Metairie, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Thibodaux, LA)
    » Police Detail - Fair Grounds Race Course & Slots (New Orleans, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Luling, LA)
    » Police Detail - Fair Grounds Race Course & Slots (Chalmette, LA)
    » OTB Manager - Fair Grounds Race Course and Slots (Boutte, LA)
    » OTB Assistant Manager - Fair Grounds Race Course and Slots (Gretna, LA)
    » Director of Slots - Fair Grounds Race Course and Slots (New Orleans, LA)
    » OTB Lead - Fair Grounds Race Course and Slots (Elmwood, LA)
    » Cashier - Video Poker - Fair Grounds Race Course and Slots (Gretna, LA)
    » Off Track Betting Assistant Manager - Fair Grounds Race Course and Slots (Gretna, LA)
    » Food and Beverage Shift Supervisor - Food and Beverage (Oxford, ME)
    » Drop/Count Team - Harlow's Casino Resort & Hotel (Greenville, MS)
    » Dealer - Harlow's Casino Resort & Hotel (Greenville, MS)
    » Sr. Casino Shift Manager - Harlows Casino Resort and Spa (Greenville, MS)
    » Cocktail Server - Oxford Casino (Oxford, ME)
    » Surveillance Agent/Operator - Oxford Casino (Oxford, me)
    » Housekeeper - Oxford Casino (Oxford, ME)
    » Express Attendant - Oxford Casino (Oxford, ME)
    » Restaurant Server - Oxford Casino (Oxford, ME)
    » Cook - Oxford Casino (Oxford, ME)
    » Kitchen Steward - Oxford Casino (Oxford, ME)
    » Security Officer - Oxford Casino (Oxford, ME)
    » Oxford Grill Host Person - Oxford Casino (Oxford, ME)
    » Executive Sous Chef - Riverwalk Casino (Vicksburg, MS)
    » Slot Technician - Riverwalk Casino (Vicksburg, MS)
    » HVAC Tech - Riverwalk Casino (Vicksburg, MS)
    » Dealer - Riverwalk Casino (Vicksburg, MS)
    » Slot Shift Manager - Slot Operations (Oxford, ME)


    Track/Slot Operations: Security
    Public Safety Officer - Arlington International Racecourse (Arlington Heights, IL)

    This position is responsible for the protection, safeguarding, and security of assets, personnel, customers and all visitors.

    Job Description:

    Our public safety officers are here to promote safety and security to Arlington International Raceourse guests, employees, and the facility. We are willing to provide on the job training to individuals with a can-do attitude.

    Vigilance, dedication, and reliability are a must!

    Primary Duties and Responsibilities:

    • Continuously patrol buildings and grounds, docks or work sites. Racecourse property to include, but not limited to, Grandstand, Trackside, Backstretch, and Parking Areas.
    • Examines doors, windows, and gates to determine that they are in proper working order and secure.
    • Warns violators of rule infractions, such as loitering, smoking or carrying forbidden articles and apprehends or expels persons engaging in suspicious or criminal acts.
    • Inspects equipment and machinery to ascertain if tampering has occurred.
    • Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unlocked.
    • Observes departing personnel to guard against theft of company property.
    • Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons. Permits authorized persons to enter property.
    • Registers at watch stations to record time of inspection trips.
    • Records and reports data such as property damage, unusual occurrences and malfunctioning of machinery or equipment, for use of supervisory staff.
    • Maintains Crowd control in and around the property. Directs the public to designated parking areas.
    • Review and understands the departments standard operating procedures
    • Diligent in managing and executing standard operating procedures.
    • Cash escort duties.
    • Work as security team member in assisting as additional requests arise.

    Personal Qualifications:

    • Ability to read and comprehend simple instructions, short correspondence and memos.
    • Ability to write simple correspondence.
    • Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
    • Bilingual (Spanish) a plus.
    • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.

    Education, Training and Experience:

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to talk or hear.

    Specific vision abilities required by this job include close vision and distance vision.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee occasionally works in outside weather conditions.

    The noise level in the work environment is usually moderate.

    Equal Opportunity Employer

    Catch a glimps of what it is like to be part of the Arlington International Team:

    https://www.youtube.com/watch?v=nUYgGf0scFY&feature=youtu.be

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you able to start work immediately? (Yes or No)
    2. Are you able to work nights, weekends and holidays? (Yes or No)


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    Track/Slot Operations: Facility/Venue Management
    Service Supervisor - Green Oaks OTB - Arlington International Racecourse - Green Oaks OTB (Green Oaks, IL)

    Position Objective:

    This position is responsible for providing customer services under the direction of the OTB Manager.  The position requires the ability to work independently, exercising judgment and initiative in a variety of operational areas, including but not limited to pari-mutuel wagering sales.

                           

    Primary Duties and Responsibilities:

    • Adhere to programs and procedures to enhance the OTB operations in wagering sales

    • Has a good understanding of mutuels, can efficiently generate mutuel tickets for customers and understands the types of wagers. Ability to train customers in operating of self-service machines

    • Ability to protect and reconcile money room and balance funds

    • Provides assistance to Manager as requested including preparation of reports

    • At the direction of or in the absence of the Manager, uses discretion in handling minor customer service and operational issues

    • Responsible for operating and maintaining office equipment; arranges for repairs when necessary

    • Implements administrative polices and procedures in compliance with federal, state and local laws, rules and regulations including personnel issues

    • Prepares and coordinates accident reports and workers compensation reports

    • Assembles racing programs and sells programs to customers

    • Excellent communication skills are a must

    • Perform other related duties as assigned

    Supervisory Responsibilities:

    In the absence of a manager, may be asked to supervise other employees for short durations of time.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    The noise level in this work environment is usually moderate.

    Equal Opportunity Employer

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you familiar with OTB operations and/or Mutuel operations? (Yes, No)
    2. Do you have customer service experience? (Yes, No)
    3. Are you able to work week-ends, night-shifts and holidays? (Yes, No)
    4. When are you available to start?


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    Track/Slot Operations: Slot Technician
    Slot Technician - Calder Casino (Miami Gardens, FL)

    The Slot Technician is responsible for repairing, maintaining and monitoring the operation of assigned electronic gaming devices.  Participates in movement of any slot related equipment.

    SPECIFIC DUTIES AND RESPONSIBILITIES

    • Repair and maintain slot related equipment on the casino floor.
    • Repair and maintain slot related equipment in the slot shop.
    • Participate in installation, movement, and removal of slot related equipment.
    • Maintain proper gaming logs in order to comply with state or internal regulations.
    • Ensure the safety and security of all guest and employees.
    • Other duties as assigned.

     STANDARDS OF PERFORMANCE

    • Maintaining a professional working relationship among all personnel.
    • Knowledge of state gaming laws and regulations.
    • Fundamental oral and written communication skills.
    • Knowledge of Microsoft Office, FBMS.

     EDUCATION, TRAINING, AND EXPERIENCE

    • A high school diploma or GED equivalent. Two years electronic degree is preferred or equivalent experience in electrical maintenance.
    • At least 6 months experience as a Slot Technician

     Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have experience working as a Slot Technician? Yes or No
    2. Do you have a two year degree in Electronics? Yes or No
    3. Do you have experience working in electrical maintenance? Yes or No
    4. Are you experienced in Microsoft Office and FBMS? Yes or No
    5. Are you willing to submit to reference and background checks? Yes or No
    6. Are you at least 21 years old? Yes or No


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    Track/Slot Operations: Security
    Security Officer - Calder Casino (Miami Gardens, FL)

    The Security Officer is responsible for maintaining a safe and secure environment for all patrons, employees and company assets.

    SPECIFIC DUTIES AND RESPONSIBILITIES

    ·          Ensure the safety and security of employees and customers.

    ·          Assisting in transporting money and chips.

    ·          Controlling access to restricted areas.

    ·          Reacting to patron and employee incidents and accidents.

    ·          Monitoring patron and employee passage in and out of casino.

    ·          Responsible for checking for and reporting safety hazards.

    ·          May answer incoming calls to the facility and direct calls or answer patron questions.

    ·          May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.

    ·          Other duties as assigned.

    STANDARDS OF PERFORMANCE

    ·          Maintain interpersonal working relationship among all personnel.

    ·          Oral and written communication skills.

    ·          Knowledge of the Emergency Disaster Plan Manual.

    EDUCATION, TRAINING, AND EXPERIENCE

    ·          A high school diploma or GED equivalent is preferred.

    Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least 21 years of age? Yes or No
    2. Do you have a state of Florida security officer D license? Yes or No
    3. Do you have at least 12 months experience as a Security Officer? Yes or No
    4. Are you willing to submit to extensive reference and background checks? Yes or No
    5. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No
    6. Are you accustomed to standing on your feet for long periods of time? Yes or No


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    Track/Slot Operations: Chef/Cook
    Cook II PM Shift - Calder Casino (Miami Gardens, FL)

    The Cook II is responsible for safely preparing food items, following menu specifications and standard recipes, for service to guest in all outlets.

    SPECIFIC DUTIES AND RESPONSIBILITIES

    • Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles.
    • Requires reading and math skill for recipes and measurements.
    • Ability to read, write, speak and understand basic English in order to read receipts and communicate with other team members.
    • Actively participates with staff to cook, prepare, dish-up and assemble all outlets food.
    • Adheres to control procedure for food costs and quality.
    • To encourage and abide by all health codes and hand washing guidelines.
    • Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest.
    • Be able to create compound sauces and derivatives of the mother sauces including the knowledge of Beurre Blancs.
    • Prepare written food requisition for supplies and food items for production in the work station.
    • Other duties as assigned.

     STANDARDS OF PERFORMANCE

    • Abilities demonstrated in handling the banquets and food outlet effectiveness.
    • Be in constant communication with the Sous Chef.
    • Maintaining interpersonal working relationship among all personnel.
    • Oral and written communication skills.
    • Ability to perform all duties at a higher level of accuracy and speed
    • Willingness to assume overall responsibility relative to the performance of the outlets, work flexible hours and handle high pressure deadlines.

    EDUCATION, TRAINING AND EXPERIENCE

    • Two-year minimum experience as a Cook.
    • Ability to work the line in different locations ie saute, broiler, appetizer, panty, pasta, grill etc.
    • Must be able to complete any classes or certifications required.

     
     Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least 21 years old? Yes or No
    2. Do you have experience with Saute, Broiler, Appetizer, Pantry, Pasta and Grill? Yes or No
    3. Do you have a minimum of 2 years as a Cook? Yes or No
    4. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No
    5. Are you willing to submit to extensive reference and background checks? Yes or No
    6. Are you able to work late and overnight shifts? Yes or No


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    Track/Slot Operations: Cashier
    Cage Cashier (Part Time) - Calder Casino & Race Course (Miami Gardens, FL)

    The Cage Cashier is responsible for the redemption of Slots/Mutuels tickets/vouchers, redemption of chips, performing Check Cashing/Cash Advance transactions for guests and assuring that guest have a favorable gaming experience

    SPECIFIC DUTIES AND RESPONSIBILITIES

    • Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.

    • Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift.  Assuring that guests have a favorable gaming experience.

    • Keeping cash drawer balanced and impressed.  Making exchanges with vault.

    • Verifying and documenting personal identification information for check and cash advance transactions.

    • Completing CTRs, W2Gs, and MTLs.

    • Responsible for customer relations.  Ensure safety and security of employees and customers.

    • Fill-in as a Main Banker when necessary (refer to Main Banker’s Job Compendium)

    • Other duties as assigned                

                                                                                                                                                                                                                                                                                                                                                             

      STANDARDS OF PERFORMANCE

    • Maintaining a professional working relationship among all personnel.

    • Oral and written communication skills.

      EDUCATION, TRAINING, AND EXPERIENCE

    • A high school diploma or GED equivalent. 

    • Six months cashiering or banking experience is preferred.  

    Churchill Downs Incorporated is and Equal Opportunity Employer. M/F/D/V EOE

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have at least 6 months experience handling money? Yes or No
    2. Are you willing to submit to extensive reference and background checks? Yes or No
    3. Are you over the age of 21? Yes or No
    4. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No
    5. Are you interested in working a Part Time job? Yes or No
    6. Do you have Casino or Gaming related experience? Yes or No


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    Track/Slot Operations: Kitchen Staff/Dishwasher
    Heavy Duty Steward - Calder Casino & Race Course (Miami Gardens, FL)

    Shift: PM/Late Night

    The Heavy Duty Steward is responsible for the successful operation of non-cooking activities such as dishwashing, silver cleaning, equipment cleaning, and overall kitchen cleanliness.  

    SPECIFIC DUTIES AND RESPONSIBILITIES

    • Responsible for cleaning kitchen work areas and restaurant equipment by sweeping and mopping floors, washing work tables, walls, refrigerators, stoves, steamers, and meat blocks.       

    • Responsible for removing trash, cleaning trash cans, washing dishes by hand or in the dishwasher, and cleaning mats and vents with a steamer.  

    • Responsible for taking inventory of china, silverware, and glassware, and reporting any shortages to management, while devising methods of guarding against theft and waste.

    • Responsible for reporting any maintenance required for kitchen areas, and ordering parts for defective equipment.                                                                                                                                                                                                                                                                                    

    • Ensure the safety and security of employees and guests.

    • Lift over 50 lbs.

    • Other duties as assigned

      STANDARDS OF PERFORMANCE

    • Ability to operate all kitchen equipment and appliances.  

    • Oral and written communication skills.

    • Ability to perform duties under frequent time pressures and in an interruptive environment.

      EDUCATION, TRAINING, AND EXPERIENCE

    • Work experience is preferred.

    • Must have basic knowledge of chemical usage and be able to meet any required OSHA regulations and health department standards.

    • Ability to perform assigned duties under frequent time pressures and in an interruptive environment.

    Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least 21 years old? Yes or No
    2. Are you willing to work a flexible schedule, including nights, weekends and holidays? Yes or No
    3. Are you able to lift at least 50lbs? Yes or No
    4. Are you willing to submit an extensive background check? Yes or No
    5. The open position is available for the PM/Late Night Shifts. Are you able to work that shift? Yes or No


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    Track/Slot Operations: Facility/Venue Management
    Accounting Clerk - Casino @ Ocean Downs (Berlin, MD)
    • Provides basic accounting functions as needed
    • Responsible for entry of daily cash receipts and revenue
    • Responsible for month-end reconciliation of general ledger accounts
    • Assists corporate accounting departments as necessary
    • Promotoes outstanding customer relations.
    • This position offers a five day, 40 hour work week. Compensation benefits include paid vacation; 401k options;health insurance package; paid personal time; paid holidays; life insurance; and paid sick time.
    • You may apply on our website at www.oceandowns.com or apply in person at 10218 Racetrack Rd, Berlin, MD 21811

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you experienced with EXCEL? Yes or No
    2. Do you have an Associate's Degree or Equivalent Work Experience? Yes or No
    3. Are you able to work at a fast pace? Yes or No


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    Track/Slot Operations: Security
    Security Officer - Churchill Downs Racetrack (Louisville, KY)

    Our Security Officers guard company property against fire, theft, vandalism, and illegal entry.

    ESSENTIAL FUNCTIONS:

    -Patrols all buildings, ground facilities and properties owned and/or operated by Churchill Downs on foot, by vehicle or other mode(s) of transportation.

    -Examines doors, windows, and gates to determine they are secure.

    -Warns violators of rule infractions such as loitering, smoking, or carrying forbidden articles. Promptly alerts appropriate supervisor of persons engaged in suspicious or criminal acts.

    -Proactively observes and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.

    -Performs monthly inspections of all fire extinguishers in all buildings, ground facilities and properties owned and/or operated by Churchill Downs.

    -Observes arriving personnel and/or patrons to ensure against inappropriate material or objects being brought onto company property.

    -Observes departing personnel and/or patrons to guard against theft of company, employee or patron property.

    -Records data such as: property damage, unusual incidents, and malfunctioning equipment in appropriate format (including incident reports).

    -Regulates vehicle and pedestrian traffic at all entrances to maintain orderly flow.

    -Signs for and accepts deliveries.

    -Answers telephones and relays messages after normal business hours.

    -Perform other related duties, as assigned.

    SUPERVISORY RESPONSIBILITIES
    -None

    EDUCATION and/or EXPERIENCE
    -High school diploma or GED or 1 to 3 months of related experience and/or training is required.
    -A valid driver’s license is required.
    -A positive background check is required prior to employment.
    -Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
    -Must be able to demonstrate the ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
    -Must demonstrate a team player spirit with an exceptional customer service attitude.
    -Must be able to work flexible hours including some weekends and evenings.


    Churchill Downs encourages diversity in the workforce.
    EOE

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have a valid Driver's License?
    2. Are you willing to provide information for a background check?
    3. Are you willing to work flexible hours including holidays, weekends, and evenings?


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    Track/Slot Operations: Maintenance
    Maintenance - Churchill Downs Racetrack (Louisville, KY)

    JOB TITLE: Maintenance Person

    DEPARTMENT: Frontside Maintenance – Churchill Downs Racetrack

    JOB/FLSA STATUS: Full-Time, Hourly

    JOB SUMMARY

    The Frontside Maintenance Dept. at Churchill Downs Racetrack has an immediate opening for a maintenance person to perform a variety of maintenance functions and to perform other related duties, as assigned.

    ESSENTIAL FUNCTIONS

    ·         Must have a minimum of (5) five years of proven experience involving maintenance trades including but not limited to plumbing, carpentry, painting, masonry, electrical and other basic maintenance skills.

    ·         Must have a minimum or (1) one year of proven experience in commercial facility maintenance, per the above.

    ·         Have above average computer skills with working knowledge of Microsoft Office Products and is a plus if familiar with either Adobe Photoshop or Corel Draw graphics programs.

    ·         Must be able to operate maintenance equipment such as forklift, two-man lift, sweeper truck and various power tools.

    ·         High School diploma or General Education Degree (GED) is required. Additional education or training such as trade vocational school in maintenance subjects and certificates and other training records are a plus.

    ·         Must possess a valid driver’s license.

    PHYSICAL DEMANDS

    ·         The ability to regularly lift and/or move a minimum of ten (10) pounds, frequently lift and/or move twenty five (25) pounds and occasionally lift and/or move fifty (50) pounds.

    ·         The ability to remain in a stationary position, move, traverse ascend /descend, position self to move, manipulate tools and equipment, and repetitively operate, use, inspect, place, detect, and position required equipment, resources, or machinery.

    ·         Must have detect, determine, perceive recognize, judge, inspect, estimate and assess various working situations. 

    WORK ENVIRONMENT

    ·         While performing essential functions of this job, the employee is constantly exposed to outside weather conditions.

    ·         Working hours will vary at all times of the week and day depending on schedules. Holidays and weekend work schedules are common.

     

    REQUIRED

    • High School Diploma or General Education Degree (GED) is required.
    • Valid Driver’s License.
    • Must submit successfully to a DMV and background check. 
    • Required to become a member of Local Union No. 576, AFL-CIO
    • Flexibility to work weekends on a rotating basis.

    Nothing in this job description restricts the right of management to assign or reassign duties and responsibilities related to this job at any time;

    The job description does not restrict the tasks that may be assigned as they are subject to change at any time. 

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Please specify what specialized skills you have (Carpentry, Plumbing, Welding, Masonry, etc.)
    2. Do you have a minimum of 3-5 years experience?
    3. Have you worked in a union environment?
    4. Please specify your desired compensation.


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds (Westwego, LA)

    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Server/Concessions
    Service Clerk - Fair Grounds Race corse and Slots (Gretna, LA)

    Position Objective:

    The Service Clerk position functions as a cook, bartender, cashier III and an admissions clerk.

    Primary Duties and Responsibilities:

    • Prepare and cooks meals for customers, sells admission forms and programs, mixes and serves alcoholic and non-alcoholic drinks to patrons, and responsible for issuing and cashing mutuel vouchers.

     

    Supervisory Responsibilities: - None

    Primary Duties and Responsibilities – Admissions Clerk

    • Answers telephone, if applicable.
    • Accepts payment and makes change for customers.
    • Answers questions concerning racing, schedules and reservations and gives information concerning coming attractions.
    • Keeps daily balance sheet of cash received and tickets sold.
    • Provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate
       

      Primary Duties and Responsibilities - Bartender

    • Take orders from customers.

    • Cooks foodstuffs in quantities according to menu and estimated number of persons to be served.
    • Pours measured drink and mixes cocktails and other drinks.
      • Serves wine, coffee, soda drinks, bottled water and draught or bottled beer.

      • Collects money for drinks served.

      • Prepares requisitions for liquors and supplies.

      • Arranges bottles and glasses to make attractive display.

      • Slices fruit and/or vegetables for garnishing drinks.

      • Operates cash register and micros for recording of all sales.

      • Answers questions concerning racing, schedules and reservations and gives information concerning coming attractions.

      • Records sales and tips received and prepares cashiers report. 

    Primary Duties and Responsibilities - Cook

    • Assists with preparations and preparation lists on a daily basis.
    • Cooks foodstuffs in quantities according to menu and estimated number of persons to be served.
    • Prepares produce for service.
    • Cuts meat.
    • Follows prescribed sanitary safeguards in handling all food and cleaning all surfaces.

    • May assist with ordering and/or taking inventory on an assigned basis and frequency.

       

      Primary Duties and Responsibilities – Cashier III (Mutuel Clerk)

    • Issue tickets and makes changes quickly and accurately.
    • Cash all tickets presented..
    • Maintain an appropriate amount of monies in order to serve the public efficiently.
    • Turns in all cashed tickets to MOD.
    • Will abide by all safety requirements as outlined in the Safety Manual or as required by individual departments and/or job functions

       

      Education, Training and Experience:

      High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

       

      Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 35 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate.

     


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    Track/Slot Operations: Server/Concessions
    Concession Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Concession Servers are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position will include but not be limited to: daily set-up, cashiering, menu preparation, hygiene of work area and composing inventory lists. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How many pounds are you able to lift without assistance?
    10. Are you capable of handling customers in a polite and respectful manner?
    11. Are you accustomed to standing on your feet for long periods of time?
    12. Have you ever been terminated from a job or asked to resign?
    13. On your current or last job, which best describes your work schedule?
    14. When dealing with difficult guests, you should:
    15. Are you 21 years of age ?
    16. If we were to contact your previous employers, would all of them be willing to hire you again?
    17. We are open 365 days a year, will this be a problem for you?
    18. Is it fair to be fired for giving food to friends once in a while?
    19. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    20. How much experience do you have handling cash and providing change?
    21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Cashier
    Cashier-Video Poker - Fair Grounds Race Course & Slots (Thibodaux, LA)
    A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How professionally can you handle customer complaints?
    10. Do you prefer to work in a structured environment?
    11. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
    12. When dealing with difficult guests, you should:
    13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
    14. When someone yells at me, I...
    15. Are you 21 years of age ?
    16. If we were to contact your previous employers, would all of them be willing to hire you again?
    17. We are open 365 days a year, will this be a problem for you?
    18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    19. I am willing to do tasks outside of my job description which may include other side duties.
    20. I am willing to train and work in other positions in addition to the one I am hired for.
    21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Cashier
    Cashier-Video Poker - Fair Grounds Race Course & Slots (Houma, LA)
    A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How professionally can you handle customer complaints?
    10. Do you prefer to work in a structured environment?
    11. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
    12. When dealing with difficult guests, you should:
    13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
    14. When someone yells at me, I...
    15. Are you 21 years of age ?
    16. If we were to contact your previous employers, would all of them be willing to hire you again?
    17. We are open 365 days a year, will this be a problem for you?
    18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    19. I am willing to do tasks outside of my job description which may include other side duties.
    20. I am willing to train and work in other positions in addition to the one I am hired for.
    21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Event Guest Relations
    Service Clerk - Fair Grounds Race Course & Slots (Luling, LA)
    A Service Clerk will prepare and cook meals for customers, sell admission forms, mix and serve alcoholic drinks, answer phones, accept payments, make change and keep a daily balance sheet. In this position you will be a source of information for racing activities, schedules and reservations as well as coming attractions. A Service Clerk will provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. A Service Clerk must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past two years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How would you rank your ability to multi-task and follow directions?
    10. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
    11. When working in a fast-paced environment, which of the following best describes you?
    12. When someone yells at me, I...
    13. Are you willing to do all the tasks asked of you including washing pots and pans, cleaning rest rooms, mopping floors and similar tasks?
    14. Are you 21 years of age ?
    15. If we were to contact your previous employers, would all of them be willing to hire you again?
    16. We are open 365 days a year, will this be a problem for you?
    17. Is it fair to be fired for giving food to friends once in a while?
    18. How much experience do you have with front bar, service bar or both?
    19. I am willing to train and work in other positions in addition to the one I am hired for.
    20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Server/Concessions
    Beverage Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    As a Beverage Server, you will be a member of our outstanding Food and Beverage Department. The Beverage Server is friendly and stylish, will make all guests feel welcome and serve the guest in a hospitable manner to ensure positive guest experience. Duties of this position will require experience with taking drink orders and serving in a timely, friendly and enthusiastic manner.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Do you have experience working in a fast-paced environment?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. How many pounds are you able to lift without assistance?
    11. Are you capable of handling customers in a polite and respectful manner?
    12. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
    13. When dealing with difficult guests, you should:
    14. When working in a fast-paced environment, which of the following best describes you?
    15. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
    16. Are you 21 years of age ?
    17. If we were to contact your previous employers, would all of them be willing to hire you again?
    18. We are open 365 days a year, will this be a problem for you?
    19. How much experience do you have handling cash and providing change?


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    Track/Slot Operations: Security
    Security Officer - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Security Officers are friendly helpful and responsible for the protection, safeguarding and security of assets, personnel, customers and all visitors. Duties of this position include but are not limited to: maintaining security of entire slot facility during assigned shift, oversees guest and employee safety, prepares reports, serves as an escort for coins, cash and company personal as needed. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Do you have experience working in a fast-paced environment?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. Are you capable of handling customers in a polite and respectful manner?
    11. Are you accustomed to standing on your feet for long periods of time?
    12. Have you ever been terminated from a job or asked to resign?
    13. On your current or last job, which best describes your work schedule?
    14. When dealing with difficult guests, you should:
    15. When working in a fast-paced environment, which of the following best describes you?
    16. Are you 21 years of age ?
    17. If we were to contact your previous employers, would all of them be willing to hire you again?
    18. We are open 365 days a year, will this be a problem for you?
    19. I am willing to do tasks outside of my job description which may include other side duties.
    20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Security
    Surveillance Agent - Fair Grounds Race Course & Slots (New Orleans, LA)
    As a Surveillance Agent you are key in running our surveillance operation. Our Surveillance Agents are outgoing, friendly and possess aggressive hospitality. Duties of this position include but are not limited to: Monitoring electronic gaming device activities, cage, slots, non-gaming procedures, soft drop and count, reporting irregularities, performing related duties and special projects as assigned. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Do you have experience working in a fast-paced environment?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. Have you ever been terminated from a job or asked to resign?
    11. On your current or last job, which best describes your work schedule?
    12. When dealing with difficult guests, you should:
    13. When working in a fast-paced environment, which of the following best describes you?
    14. Are you 21 years of age ?
    15. If we were to contact your previous employers, would all of them be willing to hire you again?
    16. We are open 365 days a year, will this be a problem for you?
    17. I am willing to do tasks outside of my job description which may include other side duties.
    18. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Event Guest Relations
    Service Clerk - Fair Grounds Race Course & Slots (Kenner, LA)
    A Service Clerk will prepare and cook meals for customers, sell admission forms, mix and serve alcoholic drinks, answer phones, accept payments, make change and keep a daily balance sheet. In this position you will be a source of information for racing activities, schedules and reservations as well as coming attractions. A Service Clerk will provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. A Service Clerk must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past two years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How would you rank your ability to multi-task and follow directions?
    10. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
    11. When working in a fast-paced environment, which of the following best describes you?
    12. When someone yells at me, I...
    13. Are you willing to do all the tasks asked of you including washing pots and pans, cleaning rest rooms, mopping floors and similar tasks?
    14. Are you 21 years of age ?
    15. If we were to contact your previous employers, would all of them be willing to hire you again?
    16. We are open 365 days a year, will this be a problem for you?
    17. Is it fair to be fired for giving food to friends once in a while?
    18. How much experience do you have with front bar, service bar or both?
    19. I am willing to train and work in other positions in addition to the one I am hired for.
    20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Casino Management
    OTB Lead - Fair Grounds Race Course & Slots (New Orleans, LA)
    OTB LeadAs an OTB Lead, you will be responsible for supervising each operating department, as well as the guests within the Off Track Betting Parlor.The OTB Lead carries out responsibilities in accordance with the business plan, policies, procedures and applicable laws and ordinances.Duties of this position will include, but not be limited to: handling all aspects of customer relations, directs, schedules and supervises all hourly staff, posts daily programs and results for video poker and pari-mutuels, accurately counts, balances and prepares shipments of large amounts of cash, assists with facility safety and security, food safety and emergency procedures, trains, coaches and motivates hourly staff and recommends promotion, transfer, firing or other decisions that affect the terms and conditions of employment.Qualified applicants must be at least 21 years of age and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How professionally can you handle customer complaints?
    10. When dealing with difficult guests, you should:
    11. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
    12. When someone yells at me, I...
    13. Are you 21 years of age ?
    14. If we were to contact your previous employers, would all of them be willing to hire you again?
    15. We are open 365 days a year, will this be a problem for you?
    16. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    17. How much experience do you have performing employee reviews or evaluating staff members?
    18. How many employees have you directly supervised?
    19. I have been responsible for hiring, terminating, and directly supervising the following number of staff members.
    20. I am willing to train and work in other positions in addition to the one I am hired for.


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    Track/Slot Operations: Slot Technician
    Slot Technician - Fair Grounds Race Course & Slots (New Orleans, LA)
    A Slot Technician is responsible for monitoring slot activities for adherence to company policies and various gaming regulatory requirements, as well as repairs, services and performs preventative maintenance on slot machines on a scheduled basis. The Tech makes recommendations for improved productivity relative to mechanical and electrical requirements.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Can you speak, read and write English?
    6. Do you have experience working in a fast-paced environment?
    7. Do you enjoy working with and serving people?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. How many pounds are you able to lift without assistance?
    11. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
    12. How would you define your teamwork abilities?
    13. How would you rank your ability to multi-task and follow directions?
    14. Are you accustomed to standing on your feet for long periods of time?
    15. Have you ever been terminated from a job or asked to resign?
    16. When dealing with difficult guests, you should:
    17. Are you 21 years of age ?
    18. We are open 365 days a year, will this be a problem for you?
    19. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Cashier
    Cashier-Video Poker - Fair Grounds Race Course & Slots (Gretna, LA)
    A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How professionally can you handle customer complaints?
    10. Do you prefer to work in a structured environment?
    11. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
    12. When dealing with difficult guests, you should:
    13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
    14. When someone yells at me, I...
    15. Are you 21 years of age ?
    16. If we were to contact your previous employers, would all of them be willing to hire you again?
    17. We are open 365 days a year, will this be a problem for you?
    18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    19. I am willing to do tasks outside of my job description which may include other side duties.
    20. I am willing to train and work in other positions in addition to the one I am hired for.
    21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


    Apply for this position      |      Go back job listings


    Track/Slot Operations: Event Guest Relations
    Service Clerk - Fair Grounds Race Course & Slots (Metairie, LA)
    A Service Clerk will prepare and cook meals for customers, sell admission forms, mix and serve alcoholic drinks, answer phones, accept payments, make change and keep a daily balance sheet. In this position you will be a source of information for racing activities, schedules and reservations as well as coming attractions. A Service Clerk will provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. A Service Clerk must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past two years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How would you rank your ability to multi-task and follow directions?
    10. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
    11. When working in a fast-paced environment, which of the following best describes you?
    12. When someone yells at me, I...
    13. Are you willing to do all the tasks asked of you including washing pots and pans, cleaning rest rooms, mopping floors and similar tasks?
    14. Are you 21 years of age ?
    15. If we were to contact your previous employers, would all of them be willing to hire you again?
    16. We are open 365 days a year, will this be a problem for you?
    17. Is it fair to be fired for giving food to friends once in a while?
    18. How much experience do you have with front bar, service bar or both?
    19. I am willing to train and work in other positions in addition to the one I am hired for.
    20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Drop Team
    Drop/Count Team - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Drop/Count Team members are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. The ideal candidate will posses great analytical skills and must be detail-oriented. Duties of this position include but are not limited to: safeguarding assets, verifying bundles while performing related assigned duties. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Do you have experience working in a fast-paced environment?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. How many pounds are you able to lift without assistance?
    11. Have you ever been terminated from a job or asked to resign?
    12. On your current or last job, which best describes your work schedule?
    13. When dealing with difficult guests, you should:
    14. When working in a fast-paced environment, which of the following best describes you?
    15. Are you 21 years of age ?
    16. If we were to contact your previous employers, would all of them be willing to hire you again?
    17. We are open 365 days a year, will this be a problem for you?
    18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    19. How much experience do you have handling banking and cash deposits?
    20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Event Guest Relations
    Guest Services Rep - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Guest Services Representatives have outstanding customer service skills while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. They actively engage guests entering the facility, answering questions and providing general facility, racing and wagering information. Guest Services Representatives provide assistance with seating, directions to other locations within the racetrack, and answering phones. Additional attributes that are extremely important are excellent listening skills, professionalism and operating with a sense of urgency and ownership. In this position, you must be comfortable dealing with difficult situations involving both customers and employees.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. Can you speak, read and write English?
    5. Do you have experience working in a fast-paced environment?
    6. Do you enjoy working with and serving people?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How many pounds are you able to lift without assistance?
    10. Are you capable of handling customers in a polite and respectful manner?
    11. How would you define your teamwork abilities?
    12. Do you understand quality and have an eye for detail?
    13. How would you rank your ability to multi-task and follow directions?
    14. Are you accustomed to standing on your feet for long periods of time?
    15. Have you ever been terminated from a job or asked to resign?
    16. On your current or last job, which best describes your work schedule?
    17. When dealing with difficult guests, you should:
    18. Are you at least 21 years of age?
    19. If we were to contact your previous employers, would all of them be willing to hire you again?
    20. We are open 365 days a year, will this be a problem for you?
    21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Server/Concessions
    Concession Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Concession Servers are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position will include but not be limited to: daily set-up, cashiering, menu preparation, hygiene of work area and composing inventory lists. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. How many pounds are you able to lift without assistance?
    10. Are you capable of handling customers in a polite and respectful manner?
    11. Are you accustomed to standing on your feet for long periods of time?
    12. Have you ever been terminated from a job or asked to resign?
    13. On your current or last job, which best describes your work schedule?
    14. When dealing with difficult guests, you should:
    15. Are you at least 21 years of age?
    16. If we were to contact your previous employers, would all of them be willing to hire you again?
    17. We are open 365 days a year, will this be a problem for you?
    18. Is it fair to be fired for giving food to friends once in a while?
    19. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    20. How much experience do you have handling cash and providing change?
    21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Custodial/Housekeeping
    Housekeeping Attendant - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Housekeeping Attendants are friendly, outgoing, and have excellent customer service skills. Duties of this position include, maintaining the floors, walls and ceilings of our facilities as well as maintaining the furnishings and keeping the facility neat and organized for our guests and staff. Housekeeping Attendants may operate floor cleaning or carpet cleaning equipment and perform other duties as assigned.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. Can you speak, read and write English?
    5. Do you have experience working in a fast-paced environment?
    6. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    7. Will you consent to pre-employment or random drug testing and background checks?
    8. How many pounds are you able to lift without assistance?
    9. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
    10. Are you capable of handling customers in a polite and respectful manner?
    11. How would you define your teamwork abilities?
    12. Do you understand quality and have an eye for detail?
    13. How would you rank your ability to multi-task and follow directions?
    14. Are you accustomed to standing on your feet for long periods of time?
    15. Have you ever been terminated from a job or asked to resign?
    16. On your current or last job, which best describes your work schedule?
    17. When dealing with difficult guests, you should:
    18. Are you at least 21 years of age?
    19. If we were to contact your previous employers, would all of them be willing to hire you again?
    20. We are open 365 days a year, will this be a problem for you?


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    Track/Slot Operations: Server/Concessions
    Bus Staff - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Bus Staff personnel are accustomed to a fast-paced environment as they facilitate food service duties such as; bussing and cleaning tables and chairs, beverage service, assisting with table prep and set up along with other various cleaning duties.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. Can you speak, read and write English?
    5. Do you have experience working in a fast-paced environment?
    6. Do you enjoy working with and serving people?
    7. Select the type of restaurant that best matches your background experience.
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. How many pounds are you able to lift without assistance?
    11. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
    12. Are you capable of handling customers in a polite and respectful manner?
    13. Do you understand quality and have an eye for detail?
    14. How would you rank your ability to multi-task and follow directions?
    15. Are you accustomed to standing on your feet for long periods of time?
    16. Have you ever been terminated from a job or asked to resign?
    17. On your current or last job, which best describes your work schedule?
    18. Are you at least 21 years of age?
    19. If we were to contact your previous employers, would all of them be willing to hire you again?
    20. We are open 365 days a year, will this be a problem for you?


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    Track/Slot Operations: Server/Concessions
    Restaurant Host/Hostess - Fair Grounds Race Course & Slots (New Orleans, LA)
    A Restaurant Host/Hostess will greet and escort guests to their table providing menus while informing patrons of the establishment’s specialties and features. Additional duties consist of making sure the dining area is clean and properly setup. Applicant must be 18 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Can you speak, read and write English?
    6. Do you have experience working in a fast-paced environment?
    7. Do you enjoy working with and serving people?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
    11. Are you capable of handling customers in a polite and respectful manner?
    12. How would you define your teamwork abilities?
    13. How would you rank your ability to multi-task and follow directions?
    14. Are you accustomed to standing on your feet for long periods of time?
    15. Have you ever been terminated from a job or asked to resign?
    16. When dealing with difficult guests, you should:
    17. If we were to contact your previous employers, would all of them be willing to hire you again?
    18. We are open 365 days a year, will this be a problem for you?


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    Track/Slot Operations: Server/Concessions
    Bartender - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Bartenders are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position will include but not be limited to: mixing and serving alcoholic and nonalcoholic drinks to customers, taking drink orders from wait staff, collecting money for drinks served, cashiering and sanitizing glasses. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    8. Will you consent to pre-employment or random drug testing and background checks?
    9. When dealing with difficult guests, you should:
    10. When working in a fast-paced environment, which of the following best describes you?
    11. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
    12. Are you at least 21 years of age?
    13. If we were to contact your previous employers, would all of them be willing to hire you again?
    14. We are open 365 days a year, will this be a problem for you?
    15. Is it fair to be fired for giving food to friends once in a while?
    16. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    17. How much experience do you have handling cash and providing change?
    18. I am willing to train and work in other positions in addition to the one I am hired for.


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    Track/Slot Operations: Server/Concessions
    Food Server - Fair Grounds Race Course & Slots (New Orleans, LA)
    Our Food Servers have outstanding customer service skills while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. They actively engage guests entering the facility and perform the following duties: set-up, assisting with the preparation of food, serving food and beverage and keeping service areas and equipment clean and orderly. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. Can you speak, read and write English?
    5. Do you have experience working in a fast-paced environment?
    6. Do you enjoy working with and serving people?
    7. Select the type of restaurant that best matches your background experience.
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
    11. Are you capable of handling customers in a polite and respectful manner?
    12. How would you define your teamwork abilities?
    13. Do you understand quality and have an eye for detail?
    14. How would you rank your ability to multi-task and follow directions?
    15. Are you accustomed to standing on your feet for long periods of time?
    16. Have you ever been terminated from a job or asked to resign?
    17. When dealing with difficult guests, you should:
    18. Are you at least 21 years of age?
    19. If we were to contact your previous employers, would all of them be willing to hire you again?
    20. We are open 365 days a year, will this be a problem for you?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Covington, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Gretna, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Houma, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Kenner, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (La Place, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Metairie, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Thibodaux, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (New Orleans, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Luling, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Security
    Police Detail - Fair Grounds Race Course & Slots (Chalmette, LA)
    The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
    2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    3. Were you referred to this company by a current employee?


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    Track/Slot Operations: Facility/Venue Management
    OTB Manager - Fair Grounds Race Course and Slots (Boutte, LA)

    Responsible for managing the operations of an Off Track Betting (OTB) parlor with a modest level of revenue and a small number of employees (exempt and non-exempt).  This position is charged with the development and growth of employees, sales and profits in the specific areas of food services, video poker and pari-mutuels.  The job includes management of the entire physical facility in accordance with established company standards, policies and procedures.  The incumbent optimizes profits by controlling cost of goods, labor costs and general and overhead expenses.  He or she is responsible for increasing sales by ensuring guest satisfaction and prompt problem resolution.  This position also recruits, trains and develops any OTB Assistant Manager(s) and OTB hourly employees through orientations, training, ongoing feedback, establishing performance expectations and/or goals and by conducting periodic performance reviews.

     

    Primary Duties and Responsibilities:

    • Directly supervises any Assistant Manager(s), supervisors (Manager-on-Duty) staff, hourly employees and any contractual or vendor staff or other relationships within the operation to enhance and maintain a customer-focused business.
    • Ensures high quality products and services are provided on a consistent basis within the business plan.
    • Operational planning and implementation of plan to include; budgeting for profit planning, programs for capital investing, sales forecasting and cost standards to maximize profitability.  Compares performance with operating plan and standards and reports and interprets the results for the Directors of OTBs.
    • Responsible for guiding, directing and ensuring customer service and satisfaction.  Successfully resolves and verifies resolution of customer complaints.
    • Continually evaluates business plan, goals and operation for improvements to profitability and changing customer needs.
    • Manages building, infrastructure and facility operations to assure asset protection, enhancement, safety and security.
    • Recruits, hires, trains, coaches and motivates hourly employees; works with FG Human Resources Director, Human Resources Generalist and Directors of OTBs to recruit, hire, train, coach and motivate salaried employees; conducts safety orientations and meetings; assures that all corporate, operations and Human Resources policies and procedures are followed.
    • Responsible for evaluating, assessing and selecting vendors based on capabilities, performance and consistent quality assurance. 
    • Responsible for ensuring compliance with all federal, state, local and regulatory agency laws and guidelines related to the business and operation.  Maintains positive and cooperative relationships within the community and local leaders to ensure local public support.

     

     

    Supervisory Responsibilities:

    Supervises any Assistant Manager(s), supervisors (Manager-on-Duty staff), and hourly Employees.  This person is responsible for the overall direction, coordination, and evaluation of all operating units (food services, video poker and pari-mutual) within the facility.  He or she carries out supervisory responsibilities in accordance with policies and applicable laws.  The incumbent’s responsibilities include (but are not limited to) interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employee; and addressing complaints and resolving problems.

    Personal Qualifications:

    • Ability to read, analyze and interpret professional journals, financial reports, and legal documents. 
    • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
    • Ability to effectively present information to top management, public groups, and/or boards of directors. 
    • Ability to define problems, collect data, establish facts and draw valid conclusions.

    • Must be an excellent communicator, motivator and team builder

    • Excellent customer service skills, good communication skills, a self starter with the ability to accomplish tasks within reasonable time frames.

    • Ability to learn software related to the operations of the facility.

     

     

    Education, Training, Certifications, Licenses and Experience:

    • Bachelor’s degree in business or marketing preferred

    • Three to five years of related work experience and/or training; one to three years of supervisory and/or management experience or equivalent combination of education and experience.

    • Proficient in Microsoft Office Suite

    • Must obtain video poker license, Louisiana State Racing Commission license and may be required to obtain a Louisiana Responsible Vendor license (alcohol service).

       

    Physical Demands:

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    The noise level in this work environment is usually moderate to loud.


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    Track/Slot Operations: Casino Management
    OTB Assistant Manager - Fair Grounds Race Course and Slots (Gretna, LA)

    The Assistant Mutuel Manager has direct management responsibility for the Mutuel Department, excluding the Money Room, which provides professional services in a variety of positions throughout the Fair Grounds facility to satisfy customer inquiries, needs and request in a manner which meets and exceeds customer and company expectations.

     

    Duties and Responsibilities:

    ·        Coordinates all race day activities for front of the house mutuel activities.

    ·        Oversees, motivates and evaluates mutuel employees to achieve individual goals and collectively business unit goals.

    ·        Creates and maintains a working environment conductive to positive morale, quality, creativity and teamwork.

    ·        Advocates an operations structure that best serves customers by ensuring all general office systems, processes and controls are at peak efficiency.

    ·        Accounts for all division loads, cashier and self-service monies, vouchers, coupons, etc. used in performing job duties of mutuel lines and reconciles daily cash handling activities to confirm accuracy of cash received at beginning of shift and cash returned at end of shift.

    ·        Serves as front line liaison in respect to manned and self-service totalizer terminals and systems to identify, examine and resolve issues.

    ·        Ensures compliance with all operational and regulatory requirements.

    ·        Disseminates accurate and real-time information to customers and employees regarding the Fair Grounds’ offerings and escalates request for information to superiors when needed.  Educates customers and employees about the offerings.

    ·        Maintains positive relations with customers and provides service satisfactory to customer and Fair Grounds requirements.

    ·        Anticipates and responds to a wide variety of customer needs and request quickly and efficiently.

    ·        Consults with customers to maintain goodwill and obtain satisfactory outcomes for wagering disputes.  Proposes monetary payments or other compensation as justified to settle disputes.  Escalates disputes to superiors when appropriate.

    ·        Builds customer goodwill through the use of proper etiquette techniques.

    ·        Maintains confidentially of customer personal and account information when such is required to process transactions.

    ·        Assists in monitoring and enforcing access to restricted and reserved areas in the facility.

    ·        Recruits, interviews, staffs and trains mutuel employees.

    ·        Assists in determining daily staffing levels and producing staffing schedules.  Helps coordinate daily assignments of employees throughout the facility to maximize the customer experience while minimizing cost.

    ·        Leads process for handling employee disciplinary matters involving direct reports and consults with superiors and Human Resources as needed for favorable outcomes.

    ·        Implements special request from other departments and customers as they relate to Mutuels.

    ·        Explores opportunities for reducing cost without compromising the expectations for the customer experience.

    ·        Keeps superiors abreast of current and developing business issues.

    ·        Advises and consults with superiors on policy and strategic issues, assists with decision making and provides leadership in problem solving.

    ·        Responds to wide variety of unexpected and emerging issues and defines appropriate direction to address such issues.


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    Track/Slot Operations: Slot Operations
    Director of Slots - Fair Grounds Race Course and Slots (New Orleans, LA)

    PURPOSE OF POSITION: Responsible for the overall operation and functions of the Slots Department.
     
    DUTIES AND RESPONSIBILITIES: 

    • Develop annual department budgets, capital expenditures and analysis of staffing needs.

    • Oversees compliance with established standards in budgetary guidelines with appraised cost effectiveness.

    • Oversees the establishment of objectives, strategies, plans, policies and programs for Slots as they affect personnel in workforce planning, employee selections and placement, training, development and utilization.

    • Responsible for working with slot manufactures for the purchase of new machines.

    • Responsible for keeping up with gaming industry innovations and technology.

    • Keeping up with slot mix of machines that are new, state of the art and player preferred.

    • Work with Marketing in developing slot promotions and incentives for guest play.

    • Safeguard the assets of the Casino. 

    • Thorough knowledge and understanding of gaming regulations, Internal Controls and policies and procedures.

    • Responsible for policies and procedures to ensure the integrity of Slots by working in liaison with surveillance and compliance.

    • Review statistical reports for accuracy. 

    • Review maintenance records and exception reports daily and investigates unusual activity. 

    • Act as a role model for all Team Members by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Responsible for the staffing, training and scheduling of Slot Operations Team Members.

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Promote an environment that appreciates diversity and treats all people with respect, prohibiting discrimination and harassment of any kind.

    • Meet with guests to resolve guest concerns.

    • Prepare and present operational reports to Senior Management

    • Responsible for the training and development of Team Members for succession planning.

    • Directors have an open door policy to meet with Team Members.

    • Team Members are expected to work holidays and weekends. 

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

      Requirements

      GAMING INDUSTRY EXPERIENCE IS REQUIRED

      PREVIOUS  WORK EXPERIENCE/EDUCATION REQUIREMENTS:

    • Requires seven (7) years progressive experience in Slot Management.

    • Previous Casino experience is required.

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.  

    • A college degree is required unless otherwise waived by Executive Management of the Casino, as based on determined experience and accomplishments.  

    • Must have excellent analytical skills

    • Must have a thorough understanding of slot repair

    • Must but forward thinking with technology


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    Track/Slot Operations: Slot Operations
    OTB Lead - Fair Grounds Race Course and Slots (Elmwood, LA)

    Job Summary – Must be proficient and able to supervise each operating department within the OTB.  Carries out supervisory responsibilities in accordance with the business plan, policies, procedures and applicable laws and ordinances.

    Essential Functions

    • Handles all aspects of customer relations

    • Directs, schedules and supervises all hourly staff

    • Ensures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance

    • Posts daily programs and results (video poker and pari-mutuels)

    • Ensures compliance of all operational procedures and personnel policies

    • Assists in executing marketing promotions at the facility

    • Accurately counts, balances and prepares shipments of large amounts of cash

    • Interfaces with facility manager promoting a harmonious relationship

    • Performs other related duties as assigned

      Supervisory Responsibilities: Yes

      Education and/or Experience:  1-3 years of experience. Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regards to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables. 

      Licenses/Certificates: Must be 21 years or older. Must be able to obtain a 3610 and Racing License from Louisiana Racing Commission.


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    Track/Slot Operations: Cashier
    Cashier - Video Poker - Fair Grounds Race Course and Slots (Gretna, LA)

    A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).


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    Track/Slot Operations: Facility/Venue Management
    Off Track Betting Assistant Manager - Fair Grounds Race Course and Slots (Gretna, LA)

    Job Summary – The Assistant Mutuel Manager has direct management responsibility for the Mutuel Department, excluding the Money Room, which provides professional services in a variety of positions throughout the Fair Grounds facility to satisfy customer inquiries, needs and request in a manner which meets and exceeds customer and company expectations.

    Essential Functions

    • Coordinates all race day activities for front of the house mutuel activities.

    • Oversees, motivates and evaluates mutuel employees to achieve individual goals and collectively business unit goals.

    • Creates and maintains a working environment conductive to positive morale, quality, creativity and teamwork.

    • Advocates an operations structure that best serves customers by ensuring all general office systems, processes and controls are at peak efficiency.

    • Accounts for all division loads, cashier and self-service monies, vouchers, coupons, etc. used in performing job duties of mutuel lines and reconciles daily cash handling activities to confirm accuracy of cash received at beginning of shift and cash returned at end of shift.

    • Serves as front line liaison in respect to manned and self-service totalizer terminals and systems to identify, examine and resolve issues.

    • Ensures compliance with all operational and regulatory requirements.

    • Disseminates accurate and real-time information to customers and employees regarding the Fair Grounds’ offerings and escalates request for information to superiors when needed.  Educates customers and employees about the offerings.

    • Performs other related duties as assigned.

      Supervisory Responsibilities: Yes (6 direct reports)

      Education and/or Experience:  Associate degree or two years college. Two years pari-mutuel industry experience with a preference for some supervisory experience. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to define problems, collects data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regard to the implementation of current duties.


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    Track/Slot Operations: Food/Beverage Management
    Food and Beverage Shift Supervisor - Food and Beverage (Oxford, ME)

    Position Summary

    Responsible for ensuring the overall effectiveness of the food outlets. Provides direction to all team members is these outlets on a daily basis. Provides empowerment to staff and shows dignity, kindness and respect. Involved in recruiting, interviewing, and screening applicants. Adherence to profit and loss versus budgeted numbers. 

    Essential Job Functions

    1. Provides preshift information to staff about company events, marketing campaigns, adherence to SOPs and opportunities for advancement.

    2. Interviews applicants to obtain work history, education, training, job skills, and salary requirements.

    3. Ensures all areas of control are in compliance with Health Codes, OSHA standards, and all governmental agencies.

    4. Computer skills to include Word and Excel.

    5. Issues or witnesses corrective counseling sessions to team members.

    6. Maintains department files that will be updated as necessary to include absences, tardy, behavior and corrective counseling.

    7. Enacts and tracks all paperwork necessary for team members, such as weekly schedules.

    8. Is a role model for team members and leaders; responds to questions positively and according to Company policy.

    9. Recognizes and adapts to trends in the industry.  Brings items forth to fit our theme and concept.

    10. Work with communication devices such as telephones, email, walkie talkies, and computer.

    11. Corresponds and speaks with guests to maintain great guest relations and provides opportunities for loyalty to occur.

    12. Programming capabilities with Point of Sale system.

    13. Responsible for all maintenance of equipment and supplies in the outlet, and for maintaining adequate supplies for all expected business volumes.

    14. Maintains confidentiality and security of relevant information.

    15. Maintains an awareness of applicable laws and operates within those guidelines.                                                                                                                                                                                             

      Job Specifications

    • Two (2) years in management in a high-volume food service position.

    • Demonstrated record of successful interpersonal skills in regards to working with diverse people and levels of authority.

    • Multi-task ability.

    • Knowledge and experience with computers and software programs to include word processing and spreadsheet packages such as Word for Windows and Excel Spreadsheets.

    • Must have the ability to work with the payroll and the inventory system.

    • Demonstrated ability to communicate effectively, both written and verbal.

    • This position requires sufficient experience, education and job knowledge to meet current business needs.

    Physical Demands and Work Environment

    May need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. At other times, the work requires some physical exertion, such as reaching, standing, walking, pushing, pulling, and lifting.

    Disclaimer

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Please explain your experience in this area.
    2. Please indicate your food and beverage experience.
    3. Please indicate your ability to work weekends and holidays.
    4. Please indicate your ability to work regularly at night.
    5. Please include your desired salary.
    6. Please indicate your customers service experience.
    7. Have you ever been convicted of a crime?


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    Track/Slot Operations: Drop Team
    Drop/Count Team - Harlow's Casino Resort & Hotel (Greenville, MS)
    Our Drop/Count Team members are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. The ideal candidate will posses great analytical skills and must be detail-oriented. Duties of this position include but are not limited to: safeguarding assets, verifying bundles while performing related assigned duties. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Excluding vacation or approved time off, how many days have you missed in the past year?
    6. Can you speak, read and write English?
    7. Do you have experience working in a fast-paced environment?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. How many pounds are you able to lift without assistance?
    11. Have you ever been terminated from a job or asked to resign?
    12. On your current or last job, which best describes your work schedule?
    13. When dealing with difficult guests, you should:
    14. When working in a fast-paced environment, which of the following best describes you?
    15. Are you 21 years of age ?
    16. If we were to contact your previous employers, would all of them be willing to hire you again?
    17. We are open 365 days a year, will this be a problem for you?
    18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
    19. How much experience do you have handling banking and cash deposits?
    20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Casino Floor Staff
    Dealer - Harlow's Casino Resort & Hotel (Greenville, MS)

    Summary:Experienced dealers will be responsible for dealing all games professionally, accurately, and according to policies and procedures. Take losing bets and pay winning bets according to established rules and procedures. Deal the games in a high volume, fast paced and customer orientated gaming facility. Deal all games including Blackjack, Craps, and Roulette.Respond to all guests questions, concerns, comments and behaviors in a polite, respectful and patient manner at all times.Major Responsibilities:Handle Guest transactions for buy-ins, payoffs, and markers Provide prompt, accurate, and courteous service in accordance with policies and procedures Notify supervisor(s) of any irregularities in the play and/or transactions during the shift Adhere to appropriate gaming regulations, policies, and procedures Ability to distinguish letters, numbers and symbols Verify fills and credits to the game Eye/hand coordination and manual dexterity Educates our guests on the proper rules and procedures of table games Computes payable odds and payable winning bets Monitors guests play and table action to ensure the integrity of the games and company assetRequirementsGAMING INDUSTRY EXPERIENCE IS REQUIREDRequirements: Normal vision range2-3 years previous table game dealing experience Minimum age requirement 21. Constant contact with Guests and Team Members Apply skill in dealing individual games Regular, predictable attendance High School Diploma/GED Must maintain a neat professional appearance at all times Excellent math and communication skills Must be able to obtain a gaming license in the state of Mississippi Other job-related duties as assigned Dealer(s) are part of the Table Games Team and report to Table Games Supervisor(s). Typical physical demands require:Mobility Prolonged standing Use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear clearlyTypical working conditions may be unusually:Hot Cold NoisyDimly lit or illuminated

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least age 21?
    2. Do you have the ability to read, write, and do simple arithmetic?
    3. Do you have experience working in a fast-paced environment?
    4. Are you accustomed to standing on your feet for long periods of time?
    5. Do you prefer to work in a structured environment?
    6. How would you rank your ability to multi-task and follow directions?
    7. Have you been involved in a conflict at work that resulted in a verbal or written warning?
    8. What are your thoughts on working beyond your normal scheduled hours?
    9. Will you consent to pre-employment background checks, pre-employment and/or random drug testing, past employment verification and/or reference checks?
    10. Are you willing to wear a uniform and follow grooming standards?
    11. Can you speak, read and write English?
    12. It is important for me to provide the best customer service I can deliver.
    13. Are you willing to work weekends and holidays?
    14. Define your teamwork abilities:
    15. I can't give personal attention to every guest.
    16. A guest's attitude influences how I treat them.
    17. Are you an existing employee?
    18. Which of the following is the main reason you are applying for this position?
    19. Which statement best describes you?
    20. Please describe the way in which you left your most recent past employer:
    21. Are you physically able to perform the job duties and responsibilities as described in the job description with or without accommodations?
    22. How many years relevant experience do you have in the position for which you are interested?
    23. Were you referred to this company by a current employee?


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    Track/Slot Operations: Casino Management
    Sr. Casino Shift Manager - Harlows Casino Resort and Spa (Greenville, MS)

     ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintain banks and table limits for each game; Evaluate dealers’ performance and prepare written performance evaluations; Explain and interpret house rules, such as game rules and betting limits for guests; Monitor and verify the counting and distribution of currency and chips; Monitor games operations to ensure that house rules are followed and that employees provide prompt and courteous service; Observe guests’ behavior for signs of cheating such as marking, switching or counting of cards; Notify Table Games Manager if any of these behaviors are noticed; Supervise the distribution of complimentary meals, hotel rooms, etc. given to guests based on play.

    SUPERVISORY RESPONSIBILITY: Supervises dealers and Floor Persons

    QUALIFICATIONS: Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission; Knowledge of principles and processes for providing customer service;
    EDUCATION AND EXPERIENCE: High school diploma or equivalent; 5+ years experience in table games with at least 3 years in a supervisory capacity.

    LANGUAGE AND SKILLS: Ability to read, analyze and interpret common documentation – Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff – Ability to write and present information to management in a reasonable manner

    MATHMATICAL SKILLS: Ability to perform normal mathematical computations in regard to the implementation of current duties.

    REASONING ABILITY: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables


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    Track/Slot Operations: Server/Concessions
    Cocktail Server - Oxford Casino (Oxford, ME)

    GENERAL SUMMARY
    Responsible for ensuring the overall effectiveness of drink service in the casino area. Provides direction to guests or attendees in this area as needed. Shows dignity, kindness and respect for guests and team members. Set up work area, maintain, and work a shift or shifts. Adherence to company standards and directives.

    PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

    • Adheres to all Standard Operating Procedures, SOPs.
    • Deliver and dispense correct beverages for guests from 12” x 16” trays.
    • Greet internal and external guests in a warm tone and smile, with eye contact. Present and maintain a professional appearance and attitude.
    • Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
    • Is a role model for the company and responds to questions positively and proactively.
    • Be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
    • Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to lift, carry, and push items up to 25 pounds. Normal hearing, vision, and hand/eye coordination and manual dexterity.
    • Able to perform under stressful, demanding situations in perhaps small quarters of four feet or less, with four foot access and contact with Team Members and guests. Ability to work in a non-smoking environment.
    • Rotate products First In, First Out; insures cleanliness and orderliness of the outlet.
    • Work with communication devices such as telephones and bulletin boards.
    • Talk and interact with guests to maintain great guest relations and provide opportunities for loyalty to occur.
    • Presents and prepares all beverages from approved recipes with proper garnishes; gives timely alcohol service to all guests while maintaining proper alcohol awareness procedures.
    • Maintains confidentiality and security of relevant information.
    • Maintains an awareness of applicable laws and operates within those guidelines.

    JOB SPECIFICATIONS
    • Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.

    • Work any shift needed and is a minimum of 21 years of age; maintains current work cards including County Health District, and Alcohol Awareness.

    • Certification in Standard Operating Procedures SOPs.

    • Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.

    • Demonstrated ability to communicate effectively, both written and verbal.

    • This position requires sufficient experience, education and job knowledge to meet current business needs.
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What days of the week are you available to work?
    2. What specific times of the day are you NOT available to work?
    3. Please provide a brief description of your experience in this area.
    4. Please indicate if you're available to work at night and/or on weekends and holidays.
    5. Have you ever been convicted of a crime? If yes, please explain in detail.


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    Track/Slot Operations: Security
    Surveillance Agent/Operator - Oxford Casino (Oxford, me)

    Job Summary

    Responsible for Surveillance Operations in the casino and promotes a secure environment in accordance with the Company’s philosophy, while maintaining an emphasis on asset / revenue protection.  Responsible for reporting any areas, which are in non-compliance with any regulatory agency.

    Education and/or Experience

    Must be 21 years of age. Provide a valid/current Gaming Registration. Desirable attributes for a candidate seeking the position include: A working knowledge of casino operations and knowledge of gaming regulations, a background in the use of CCTV systems, loss prevention, military and/or law enforcement.

    Supervisory Responsibilities

    None

    Licenses/Certificates

    Essential Functions

    1. Provides security and loss control of assets by monitoring all activities on the casino property via CCTV and reporting irregularities to the appropriate personnel as established by procedures.
    2. Coordinate with Security personnel to provide optimum security services.
    3. Demonstrated knowledge of gaming regulations relating to casino
    4. Ability to: detect cheating / theft related activities and take appropriate actions to protect funds and prevent further losses, monitor radio traffic / incoming calls and prioritize observations with respect to potential losses, detect customer gaming activities designed to enhance player win potential, write comprehensive reports and identify areas of potential monetary loss.
    5. Computer skills that allow the use of “Oasis Systems”, “Word”, “Access”, “Genetec”, “Biometrica”, “CVI” and “Excel” programs in order to perform the daily functions of the   

     position.

    1. Performs other duties as assigned by the direction of management.

    Physical demands and Work Environment

    Work is generally performed in a confined office setting that requires extended periods of time sitting at a desk operating a computer. The environment is cool and generally low lighting. There may be periods of time that may require walking, standing, bending, reaching, pushing, pulling and carrying of items up to 40 lbs. May need to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The work environment involves everyday risk of discomforts requiring normal safety precautions typical of an office setting. Use of care is needed in the low lighted environment to avoid trips and falls as well as, warm and/or long sleeve clothing or outer garments may be needed due to the cool environment.           

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Prior experience with CCTV
    2. Prior experienvce in Surveillance/Security
    3. What shifts are you available for?


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    Track/Slot Operations: Custodial/Housekeeping
    Housekeeper - Oxford Casino (Oxford, ME)

    Housekeeping Attendant

    General Summary

    Maintains the cleanliness of the hotel/casino property.

    Principal Duties and Responsibilities (*Essential Functions)

    • Responds to request for cleaning and/or basic maintenance throughout the property.

    • Observes and reports on conditions which require attention and/or repair.

    • Maintain high level of cleanliness for public areas of the property.

    Job Specifications

    • Removes trash to appropriate areas.

    • Utilizes assigned equipment including, but not limited to; vacuums, trash compactors, and carpet shampoos.

    • Maintains inventory of custodial supplies.

    • Effectively uses safety equipment and follows all safety and health procedures when using chemicals and other equipment.

    • Performs other jobs as assigned by the direction of management.

    • Required to lift up but not limited to 50 lbs.

     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Please explain the experience you have in this area?
    2. What specific days of the week are you NOT available to work?
    3. What specific times of the day are you NOT available to work?
    4. Are you available to work weekends and/or holidays?
    5. Have you ever been convicted of a crime? If so, please explain.


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    Track/Slot Operations: Cashier
    Express Attendant - Oxford Casino (Oxford, ME)

    General Summary

    The Express Attendant will contribute to the success of Oxford Casino by providing customer service to all guests and Team Members. They will create an experience for all guests by providing them with prompt service, quality beverages and products, and maintaining a clean and comfortable store experience. Excellent customer service skills are required.

    PRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions)

    • *Adheres to all Standard Operating Procedures, SOPs

    • *Deliver and dispense items ordered by Guests.

    • *Guest banking all takeout checks.

    • *Use point of sale equipment to enter orders for Kitchen personnel, and close out checks

    • *Uses equipment such as and soda, juice, and milk dispensers

    • *Is a role model for the company and responds to questions positively

    • *Be detail oriented and ensure that all items are correct, perhaps hundreds of times over, in the Season Express, checks, and showcase

    • *Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to lift, carry, and push items up to 40 pounds such as Food Service carts with no hindrance. Normal hearing, vision, and hand/eye coordination and manual dexterity

    • *Able to perform under stressful, demanding situations in perhaps small quarters of four feet or less, with four foot access and contact with Team Members and Guests. Ability to work in a smoking or non-smoking area

    • *Work with communication devices such as telephones, and bulletin boards

    • *Talk with Guests to maintain great Guest relations and provides opportunities for loyalty to occur

    • *Maintains confidentiality and security of relevant information

    • *Maintains an awareness of applicable laws and operates within those guidelines

    JOB SPECIFICATIONS
    • Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority

    • Multi-task ability

    • Ability to cash-handle

    • Service and fill beverage and food orders for Guests

    • Demonstrated ability to communicate effectively, both written and verbal, and body language

    • This position requires sufficient experience, education and job knowledge to meet current business needs

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What shifts have you worked in the past?
    2. What specific days of the week are you NOT available to work?
    3. What specific times of the day are you NOT available to work?
    4. Have you ever been convicted of a crime? If so, please explain.


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    Track/Slot Operations: Server/Concessions
    Restaurant Server - Oxford Casino (Oxford, ME)

    GENERAL SUMMARY:

    Responsible for ensuring the overall effectiveness of guest service in the food outlet (Restaurant). Gives direction to guests or attendees in this outlet as needed. Shows dignity, kindness and respect to guests and team members. Involved in setting up, maintaining, and working a shift or shifts in a dining room. Adherence to company standards and directives

    PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

    1.Adheres to all Standard Operating Procedures, SOPs.
     

    2.Cleans and polishes tableware of spots, prebusses.
     

    3.Delivers and dispense items ordered by guests; beverages, food, and non-food items via tray service.
     

    4.Guest banking all dining room checks.
     

    5.Use point of sale equipment to enter orders for kitchen personnel.
     

    6.Uses equipment such as coffee brewers, iced tea makers, and juice, soda, and milk dispensers.
     

    7.Service area and number of cover requirement to be determined.
     

    8.Must buss tables in a timely manner to accommodate new business if needed.
     

    9.Is a role model for the company and responds to questions positively.
     

    10.Be detail oriented and ensure that all items are set correctly, perhaps hundreds of times over, in the restaurant and the side areas.
     

    11.Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to lift and carry items up to 40 pounds with no hindrance. Normal hearing, vision, and hand/eye coordination and manual dexterity.
     

    12.Work with communication devices such as telephones, and bulletin boards.
     

    13.Talk with guests to maintain great guest relations and provides opportunities for loyalty to occur.
     

    14.Maintains confidentiality and security of relevant information.
     

    15.Maintains an awareness of applicable laws and operates within those guidelines.
     

    JOB SPECIFICATIONS

    1.Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
     

    2.Multi-task ability.
     

    3.Ability to carry a tray with a minimum of four filled glasses.
     

    4.Service and refill beverages for guests.
     

    5.Demonstrated ability to communicate effectively, both written and verbal.
     

    6.This position requires sufficient experience, education and job knowledge to meet current business needs.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What specific days of the week are you NOT available to work?
    2. What specific times of day are you NOT available to work?
    3. Are you available to work weekends and/or holidays?
    4. Have you ever been convicted of a crime? If so, please explain.


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    Track/Slot Operations: Chef/Cook
    Cook - Oxford Casino (Oxford, ME)

    GENERAL SUMMARY
    Responsible for ensuring the overall effectiveness of the kitchen areas. Responsible for preparing food and all menu items with integrity and in accordance with set recipes and plating diagrams. Shows dignity, kindness and respect to all team members. Adherence to company standards and directives.

    PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

    • Adheres to all Standard Operating Procedures, SOPs.

    • Be detail oriented and ensure that all items are correct, perhaps hundreds of times over.

    • Completion of all daily menus and food products on all parts of the line/kitchen.

    • Report any poor or inferior quality product to Lead Chef or above immediately upon noticing.

    • Proper food handling in accordance with the County Health Department.

    • Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to lift, carry, and push items up to 40 pounds with no hindrance. Normal hearing, vision, and hand/eye coordination and manual dexterity.

    • Having all menu items on hand, or F&B approved substitutions and communicated to entire front of the house team.

    • Provide opportunities for loyalty to ultimately occur with guests.

    • Accuracy in all recipes used in the outlet, whether produced there or not, and if applicable, proper plating with set standards.

    • Daily taking and maintaining of your area and inventory.

    • Guaranteeing quality product is on your area at all times.

    • Report any facilities needs or equipment failures to your supervisor or outlet manager as soon as noticed.

    • Maintains confidentiality and security of relevant information and an awareness of applicable laws and operates within those guidelines.

    JOB SPECIFICATIONS
    • Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.

    • Multi-task ability.

    • Demonstrated ability to communicate effectively, both written and verbal, and body language.

    • This position requires sufficient experience, education and job knowledge to meet current business needs
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What shifts have you worked in the past?
    2. What specific days of the week are you NOT available to work?
    3. What specific times of the day are you NOT available to work?
    4. Have you ever been convicted of a crime? If so, please explain.


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    Track/Slot Operations: Kitchen Staff/Dishwasher
    Kitchen Steward - Oxford Casino (Oxford, ME)

    Job Title: Steward
    Reports to: Kitchen Supervisor
    Job Code: FB075 Pay Code: (H1) 2


    GENERAL SUMMARY
    Responsible for the overall cleanliness of kitchen areas and dishware, tableware, and service ware under the guidance of the Kitchen Supervisors.

    PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

    • Cleans according to standards the following items and areas: Broilers, deep fryers, grills, ovens, range hoods, ware washing machines, and floors and walk-ins.

    • Carefully rinse all dishware, tableware, and service ware for restaurants before sending them through the dish machine.

    • Knows and practices Health and Safety standards as set forth by governmental agencies.

    • Washes hands at each possible point of contamination.

    • Clean, deck brush, and mop all kitchen floors.

    • Follows 3-compartment sink procedures.

    • Weekly de-liming of each dish machine.

    • All team members in this position would be required to frequently lift/carry a maximum of 50 pounds.

    • Cleans and tidies storerooms as requested.

    • Uses all chemicals according to use, and knows where MSDS sheets are located.

    • Leave your area clean before your shift ends for the day.

    • Report any malfunctions of the dishwashing machine, (including temperatures too low or too high) or any other type of equipment used.

    • Report any insects or infestations as discovered.

    JOB SPECIFICATIONS
    • Set up, break down, and maintain all dishwashers.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What shifts have you worked in the past?
    2. What specific days of the week are you NOT available to work?
    3. What specific times of the day are you NOT available to work?
    4. What is the highest level of schooling you have attained?
    5. If you attended college, what was your major?
    6. How old were you when you first worked for money?
    7. What activities did you participate in while in high school?
    8. Since finishing your schooling, how many employers have your worked for?
    9. Have you ever been convicted of a crime? If so, please explain.


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    Track/Slot Operations: Security
    Security Officer - Oxford Casino (Oxford, ME)

    FUNCTION: The Security Officer is responsible for maintaining a safe and secure environment for all guests, team members and company assets.

    SPECIFIC DUTIES AND RESPONSIBILITIES

    •Perform security patrols, enforcing procedures, protecting property from theft, embezzlement, sabotage, fire and accidents.
    •Investigates and writes reports on accidents, incidents, suspicious activities, safety, fire hazards and other security related situations.
    •Provides any needed assistance to customers, employees and visitors within the departments procedures.
    •Serves as training officer to new security staff.
    •May perform duties of a Security Shift Supervisor during required coverage as assigned, and performs other related duties as required.
    •Work is performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations.
    •Shift work required.
     

    EDUCATION, TRAINING AND EXPERIENCE

    •Working knowledge of security operations, enforcement procedures and safety practices in a business environment.
    •High school diploma or equivalent required
    •Work experience in Security/Law enforcement preferred.
    •Must be at least 21 years of age.
    •Ability to write and investigate required reports
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What days of the week are you available to work?
    2. What times of the day are you NOT available to work?
    3. What does guest service mean to you?
    4. Have you ever been convicted of a crime? If so, please explain.


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    Track/Slot Operations: Casino Floor Staff
    Oxford Grill Host Person - Oxford Casino (Oxford, ME)

    Position Summary:

    Responsible for ensuring the overall effectiveness of guest service in the Oxford Grill dining room. Greets and seats guests for food and beverage service, maintains the seating flow and service of the dining room. Is warm and inviting to guests on arrival and departure to the Oxford Grill

    Job Qualifications:

    The Oxford Grill Host will minimally possess a high school diploma or equivalent. This team member will have previous experience in food and beverage. This position requires someone who is organized, comfortable communicating effectively with others and is a good time manager.
    Essential Job Functions:
    1. Greets on Arrival and Regards on Departure to Guests visiting the Oxford Grill dining room in a warm and inviting manner.
    2. Is able to work in a fast paced, stressful environment while being calm, collected and accurate with attention to detail.
    3. Adheres to all Standard Operating Procedures ( SOPs).
    4. Greet internal and external guests in a warm tone and smile, with eye contact. Present and maintain a professional appearance and attitude.
    5. Work safely, with sanitation, efficiency, and with guest’s loyalty in mind.
    6. Is a role model for the company and responds to questions positively.
    7. Be detail oriented and ensure that all items are correct, perhaps hundreds of times over.
    8. Ensures and maintains cleanliness and orderliness of the host podium and ensures the dining room floor is presentable at all times.
    9. Maintains confidentiality and security of relevant information.
    10. Work with communication devices such as telephones, two-way radio, guest paging system, and both computerized &manual table management system.
    11. Interacts and speaks with guests to maintain great guest relations and provide opportunities for loyalty to occur.
    12. Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
    13. Work any shift needed and is a minimum of 18 years of age( if under 21, able to secure a gaming permit from the State of Maine until 21st birthday)
    14. Attains a TIPS certification according to Casino and State guidelines.
    15. Multi-task ability and able to complete all tasks with minimal supervision and show a sense of urgency no matter what the business volume.
    16. Demonstrated ability to communicate effectively. Shows dignity, kindness and respect to guests and team members.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. What days of the week are you available to work?
    2. Please provide a brief description of your experience in this area.
    3. What specific times of the day are you NOT available to work?
    4. Please indicate if you're available to work at night and/or on weekends and holidays.
    5. Have you ever been convicted of any crime? If so, please explain in detail.


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    Track/Slot Operations: Chef/Cook
    Executive Sous Chef - Riverwalk Casino (Vicksburg, MS)

    Coordinates activities of and directs training of chefs, cooks, and other kitchen worker engaged in preparing and cooking foods to ensure and efficient and profitable food service by performing the following duties personally or through subordinate supervisors.

    • Creates and updates menus to maximize profits and control food costs.

    • Develops and test recipes.

    • Maintains inventory of kitchen supplies and food.

    • Adhere to all sanitation and cleanliness standards as set by the Mississippi Department of Health and the Company. 

    • Ensure compliance the regulatory controls both internal and external including but not limited to state and federal laws.

    • Provide safe quality food to company specifications. 

    • Provides feedback and performance evaluations to all employees.

    • Responsible for quality, consistency and presentation of all food products served or delivered to guests.

    • Performs other duties as assigned.

    Education / Training / Experience

    High school diploma or equivalent. At least 5 years prior experience in fine dining restaurant with proven track record.

     

    Qualifications

     

    The requirements listed below are representative of the knowledge, skill, and/or ability required

     

    • Must have strong culinary background in fine dining food management with solid work history.

    • Must have the ability to obtain an ABC permit issued by the Alcohol Beverage Commission of Mississippi.

    • Knowledge of principles and processes for providing customer service.

    • Knowledge of principles and processes for providing customer service.

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Would you consent to pre-employment background checks, if required, including past employment information, education verification, reference checks, criminal records and drug screening?
    2. If required by management, would you be willing to work extra hours?
    3. How many years of experience do you have in the position for which you are interested?
    4. Do you have the ability to close sales with add-ons and up-selling to meet the customer's needs?
    5. How proficient are you with Microsoft Office, Excel and Word?
    6. What is your level of experience with using e-mail or other systems for communication?
    7. What is your experience level writing reports?
    8. I am willing to do tasks outside of my job description, and other side duties that may be asked of me.
    9. I have worked in a customer service related position before.
    10. Can you speak, read and write English?
    11. How much experience do you have up-selling to a guest?
    12. Are you physically able to perform all the job duties and requirements as outlined in the job description for this position?
    13. Would you and your past supervisors consider you a goal oriented team player with a
    14. How many words per minute are you able to type?
    15. Define your teamwork abilities:
    16. Which of the following is the main reason you are applying for this position?
    17. Which statement best describes you?
    18. Please describe the way in which you left your most recent past employer:
    19. How many years relevant experience do you have in the position for which you are interested?
    20. How many executive level managers have you directly supported at one time?
    21. What best describes your experience with event planning?
    22. Are you 21 years of age or older?


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    Track/Slot Operations: Slot Technician
    Slot Technician - Riverwalk Casino (Vicksburg, MS)
    A Slot Technician is responsible for monitoring slot activities for adherence to company policies and various gaming regulatory requirements, as well as repairs, services and performs preventative maintenance on slot machines on a scheduled basis. The Tech makes recommendations for improved productivity relative to mechanical and electrical requirements.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Were you referred to this company by a current employee?
    2. Have you ever worked for this company or franchise-owned location before?
    3. How many years experience do you have in the position for which you are interested?
    4. How many employers have you worked for in the past 3 years?
    5. Can you speak, read and write English?
    6. Do you have experience working in a fast-paced environment?
    7. Do you enjoy working with and serving people?
    8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
    9. Will you consent to pre-employment or random drug testing and background checks?
    10. How many pounds are you able to lift without assistance?
    11. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
    12. How would you define your teamwork abilities?
    13. How would you rank your ability to multi-task and follow directions?
    14. Are you accustomed to standing on your feet for long periods of time?
    15. Have you ever been terminated from a job or asked to resign?
    16. When dealing with difficult guests, you should:
    17. Are you 21 years of age ?
    18. We are open 365 days a year, will this be a problem for you?
    19. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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    Track/Slot Operations: Maintenance
    HVAC Tech - Riverwalk Casino (Vicksburg, MS)
    The HVAC Tech works installation and repair of mechanical or electro-mechanical products, preventative maintenance, and repair activities to obtain the finest process of machines and equipment. The HVAC Tech also specializes in specific fields of mechanical engineering, such as heat transfer, hydraulics, electro mechanics, controls and instrumentation, robotics, tooling, air-conditioning and refrigeration. The HVAC Tech will be responsible for maintaining all life safety equipment and ensure compliance to all local state and federal regulations as they apply to mechanical safety systems. At least one to three years of proven experience is required along with the ability to demonstrate proficiency in these areas. A qualified candidate must be eligible to obtain a Gaming License if a contingent offered is extended, which includes drug screening and background checks.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least age 21?
    2. Have you been involved in a conflict at work that resulted in a verbal or written warning?
    3. How many pounds are you able to lift with no assistance?
    4. Will you consent to pre-employment background checks, pre-employment and/or random drug testing, past employment verification and/or reference checks?
    5. Are you accustomed to standing on your feet and walking for long periods of time?
    6. Can you speak, read and write English?
    7. Are you willing to work weekends and holidays?
    8. Are you able to frequently bend, stoop and reach to move items at various heights (i.e., floor level, shoulder level, or using a ladder)?
    9. Are you an existing employee?
    10. Please describe the way in which you left your most recent past employer:
    11. Are you physically able to perform the job duties and responsibilities as described in the job description with or without accommodations?
    12. Do you have a valid Class C or Class A driver's license?
    13. Do you have working knowledge of air filtration equipment, systems and repairs?
    14. Do you have experience performing routine heating, AC or boiler repair?
    15. Do you have experience performing routine electrical work?
    16. Do you have experience driving full-size vans?
    17. Do you have the necessary tools to perform repairs in all certified areas?
    18. Do you own a basic tool set?
    19. Please rate your working knowledge of air filtration equipment, systems and repairs.
    20. What is your experience level in performing routine heating, AC or boiler repair?
    21. What is your level of experience with mixing sanitizing agents or chemicals?
    22. Rate your experience using power equipment such as pallet jacks and fork lifts.
    23. Can you push dollies loaded with products weighing up to 450 pounds?
    24. Rate your attitude toward personal work safety and company safety policies such as wearing safety glasses, bump caps, leather shoes with non-slip soles, etc.
    25. Rate your experience of HVAC operations.
    26. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
    27. Were you referred to this company by a current employee?
    28. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.


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    Track/Slot Operations: Casino Floor Staff
    Dealer - Riverwalk Casino (Vicksburg, MS)
    Summary:Experienced dealers will be responsible for dealing all games professionally, accurately, and according to policies and procedures. Take losing bets and pay winning bets according to established rules and procedures. Deal the games in a high volume, fast paced and customer orientated gaming facility. Deal all games including Blackjack, Craps, and Roulette.Respond to all guests questions, concerns, comments and behaviors in a polite, respectful and patient manner at all times.Major Responsibilities:Handle Guest transactions for buy-ins, payoffs, and markers Provide prompt, accurate, and courteous service in accordance with policies and procedures Notify supervisor(s) of any irregularities in the play and/or transactions during the shift Adhere to appropriate gaming regulations, policies, and procedures Ability to distinguish letters, numbers and symbols Verify fills and credits to the game Eye/hand coordination and manual dexterity Educates our guests on the proper rules and procedures of table games Computes payable odds and payable winning bets Monitors guests play and table action to ensure the integrity of the games and company assetRequirementsGAMING INDUSTRY EXPERIENCE IS REQUIREDRequirements: Normal vision range2-3 years previous table game dealing experience Minimum age requirement 21. Constant contact with Guests and Team Members Apply skill in dealing individual games Regular, predictable attendance High School Diploma/GED Must maintain a neat professional appearance at all times Excellent math and communication skills Must be able to obtain a gaming license in the state of Mississippi Other job-related duties as assigned Dealer(s) are part of the Table Games Team and report to Table Games Supervisor(s). Typical physical demands require:Mobility Prolonged standing Use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear clearlyTypical working conditions may be unusually:Hot Cold NoisyDimly lit or illuminated

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least age 21?
    2. Do you have the ability to read, write, and do simple arithmetic?
    3. Do you have experience working in a fast-paced environment?
    4. Are you accustomed to standing on your feet for long periods of time?
    5. Do you prefer to work in a structured environment?
    6. How would you rank your ability to multi-task and follow directions?
    7. Have you been involved in a conflict at work that resulted in a verbal or written warning?
    8. What are your thoughts on working beyond your normal scheduled hours?
    9. Will you consent to pre-employment background checks, pre-employment and/or random drug testing, past employment verification and/or reference checks?
    10. Are you willing to wear a uniform and follow grooming standards?
    11. Can you speak, read and write English?
    12. It is important for me to provide the best customer service I can deliver.
    13. Are you willing to work weekends and holidays?
    14. Define your teamwork abilities:
    15. I can't give personal attention to every guest.
    16. A guest's attitude influences how I treat them.
    17. Are you an existing employee?
    18. Which of the following is the main reason you are applying for this position?
    19. Which statement best describes you?
    20. Please describe the way in which you left your most recent past employer:
    21. Are you physically able to perform the job duties and responsibilities as described in the job description with or without accommodations?
    22. How many years relevant experience do you have in the position for which you are interested?
    23. Were you referred to this company by a current employee?
    24. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.


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    Track/Slot Operations: Slot Operations
    Slot Shift Manager - Slot Operations (Oxford, ME)

    Job Summary

    Manages and directs the daily shift operations of the slot department by performing the following duties:

    • Directly supervises slot attendants and supervisors on a given shift in accordance with department policies and procedures
    • Hires, trains and recommends promotions subject to the approval of the Slot Manager
    • Authorizes jackpots over specified limits and ensure accuracy of payouts
    • Works closely with the Slot Manager to obtain departmental goals and objectives
    • Ensures compliance with regulatory controls both internally and externally

    Education and/or Experience

    • College degree preferred; or 3-5 years related experience
    • Strong customers service skills are essential
    • Casino experience preferred
    • 1-2 years management/supervisory experience
    • In accordance with regulations, must be at least 21 years of age
    • Must possess excellent verbal and written communication skills.

    Licenses/Certificates - Must have the ability to obtain a Gaming License for the State of Maine

    Physical Demands and Work Environment

    This position requires multiple hours standing with possible exposure to prolonged loud noise.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you have any casino experience?
    2. How many months/years of supervisory experience do you have?
    3. Please explain your customer service experience.


    Apply for this position      |      Go back job listings


     

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