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Current available jobs in Track/Slot Operations:


» Housekeeper / Custodian - Arlington International Racecourse (Arlington Heights, IL)
» Seasonal Racing Steward - Arlington International Racecourse (Arlington Heights, IL)
» Public Safety Supervisor - Arlington International Racecourse (Arlington Heights, IL)
» Public Safety Officer - Arlington International Racecourse (Arlington Heights, IL)
» Service Supervisor - Green Oaks OTB - Arlington International Racecourse - Green Oaks OTB (Green Oaks, IL)
» Shift Supervisor - Waukegan OTB - Arlington International Racecourse - Waukegan OTB (Waukegan, IL)
» Cook / Prep-Cook - Arlington International Racecourse - Waukegan OTB (Waukegan, IL)
» Security Officer - Calder Casino (Miami Gardens, FL)
» Cook II (Part-Time) - Calder Casino (Miami Gardens, FL)
» Cook II PM Shift - Calder Casino (Miami Gardens, FL)
» F&B Outlet Manager - Calder Casino & Race Cours (Miami Gardens, FL)
» Count Team Member - Calder Casino & Race Course (Miami Gardens, FL)
» Beverage Server (Part-Time) - Calder Casino & Race Course (Miami Gardens, FL)
» Food Server (Part-Time) - Calder Casino & Race Course (Miami Gardens, FL)
» Heavy Duty Steward - Calder Casino & Race Course (Miami Gardens, FL)
» Concession Attendant (Part-Time) - Calder Casino & Race Course (Miami Gardens, FL)
» Player's Club Representative - Casino @ Ocean Downs (Berlin, MD)
» Restaurant Team - Casino @ Ocean Downs (Berlin, MD)
» Cocktail Server - Casino @ Ocean Downs (Berlin, MD)
» F&B Cook - Casino @ Ocean Downs (Berlin, MD)
» Security Officer - Churchill Downs Racetrack (Louisville, KY)
» Seasonal Ticket Sales Attendant - Churchill Downs Racetrack (Louisville, KY)
» Cashier-Video Poker - Fair Grounds (Westwego, LA)
» Police Detail - Fair Grounds (Westwego, LA)
» Service Clerk - Fair Grounds Race corse and Slots (Gretna, LA)
» Service Clerk - Fair Grounds Race corse and Slots (Gretna, LA)
» Service Clerk - Fair Grounds Race Course & Slots (La Place, LA)
» Beverage Server - Fair Grounds Race Course & Slots (New Orleans, LA)
» Service Clerk - Fair Grounds Race Course & Slots (La Place, LA)
» Cashier-Video Poker - Fair Grounds Race Course & Slots (Kenner, LA)
» Cashier-Video Poker - Fair Grounds Race Course & Slots (New Orleans, LA)
» Surveillance Agent - Fair Grounds Race Course & Slots (New Orleans, LA)
» Security Officer - Fair Grounds Race Course & Slots (New Orleans, LA)
» Cage Cashier - Fair Grounds Race Course & Slots (New Orleans, LA)
» Slot Attendant - Fair Grounds Race Course & Slots (New Orleans, LA)
» Cashier-Video Poker - Fair Grounds Race Course & Slots (La Place, LA)
» Surveillance Agent - Fair Grounds Race Course & Slots (New Orleans, LA)
» Guest Services Rep - Fair Grounds Race Course & Slots (New Orleans, LA)
» Concession Server - Fair Grounds Race Course & Slots (New Orleans, LA)
» Housekeeping Attendant - Fair Grounds Race Course & Slots (New Orleans, LA)
» Bus Staff - Fair Grounds Race Course & Slots (New Orleans, LA)
» Restaurant Host/Hostess - Fair Grounds Race Course & Slots (New Orleans, LA)
» Bartender - Fair Grounds Race Course & Slots (New Orleans, LA)
» Food Server - Fair Grounds Race Course & Slots (New Orleans, LA)
» Police Detail - Fair Grounds Race Course & Slots (Covington, LA)
» Police Detail - Fair Grounds Race Course & Slots (Gretna, LA)
» Police Detail - Fair Grounds Race Course & Slots (Houma, LA)
» Police Detail - Fair Grounds Race Course & Slots (Kenner, LA)
» Police Detail - Fair Grounds Race Course & Slots (La Place, LA)
» Police Detail - Fair Grounds Race Course & Slots (Metairie, LA)
» Police Detail - Fair Grounds Race Course & Slots (Thibodaux, LA)
» Police Detail - Fair Grounds Race Course & Slots (New Orleans, LA)
» Police Detail - Fair Grounds Race Course & Slots (Luling, LA)
» Police Detail - Fair Grounds Race Course & Slots (Chalmette, LA)
» Cook - Fair Grounds Race Course & Slots (New Orleans, LA)
» OTB Lead - Fair Grounds Race Course and Slots (Elmwood, LA)
» Cashier - Video Poker - Fair Grounds Race Course and Slots (Gretna, LA)
» OTB Lead - Fair Grounds Race Course and Slots (Covington, LA)
» Off Track Betting Assistant Manager - Fair Grounds Race Course and Slots (Gretna, LA)
» Camera man - Fair Grounds Race Course and Slots (New Orleans, LA)
» Usher - Fair Grounds Race Course and Slots (New Orleans, LA)
» Food and Beverage Shift Supervisor - Food and Beverage (Oxford, ME)
» Director of Surveillance - Harlow's Casino Resort & Hotel (Greenville, MS)
» Housekeeping Attendant - Harlow's Casino Resort & Hotel (Greenville, MS)
» Slot Attendant - Harlow's Casino Resort & Hotel (Greenville, MS)
» Slot Technician - Harlow's Casino Resort & Hotel (Greenville, MS)
» Beverage Server - Harlow's Casino Resort & Hotel (Greenville, MS)
» Cage Cashier - Harlow's Casino Resort & Hotel (Greenville, MS)
» Slot Operations Manager - Oxford Casino (Oxford, Me)
» Cook - Oxford Casino (Oxford, ME)
» Restaurant Server - Oxford Casino (Oxford, ME)
» Kitchen Steward - Oxford Casino (Oxford, ME)
» Express Attendant - Oxford Casino (Oxford, ME)
» EVS/ Housekeeping Supervisor - Riverwalk Casino (Vicksburg, MS)
» Security Officer - Riverwalk Casino (Vicksburg, MS)
» Dealer - Riverwalk Casino (Vicksburg, MS)
» Counter Server - Riverwalk Casino (Vicksburg, MS)
» Executive Sous Chef - Riverwalk Casino (Vicksburg, MS)


Track/Slot Operations: Custodial/Housekeeping
Housekeeper / Custodian - Arlington International Racecourse (Arlington Heights, IL)

Position Objective:

Keep premises of facility in clean and orderly condition.  Assist guests courteously, and efficiently.  

Primary Duties and Responsibilities:

  • Cleans and polish lighting fixtures, marble surfaces, and trim.
  • Cleans offices, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and all other areas of the facility.
  • Sweeps, scrubs, waxes and polishes floor.
  • Cleans rugs, carpets, upholstered furniture and draperies.
  • Dusts furniture and equipment.  Polishes metalwork.
  • Washes walls, ceiling and woodwork.  Washes windows, door panels and sills.
  • Empties and cleans wastebaskets and empties and cleans ashtrays.
  • Transports trash and waste to disposal area.
  • Disinfects restrooms and replenishes bathroom supplies. 
  • Transports small equipment or tools between departments.  Sets up tables and chairs when necessary.
  • Performs setup and teardown of special events as scheduled.
  • Maintains work area and storage areas secure and in an orderly fashion.
  • Reports damage to equipment or facility to the supervisor or manager.
  • Operates 2 way radio
  • Has a basic knowledge of cleaning equipment and daily care of equipment.
  • Proper chemical use and handling.
  • Blood borne pathogen training.
  • Clean up spills and report trip hazards.
  • Must be able to work flexible schedule which includes working holidays, nights, and weekends.

Personal Qualifications:

  • Ability to read and comprehend simple instructions, short correspondence, and memos. 
  • Ability to write simple correspondence.
  • Ability to apply common sense understanding to carry out simple one or two step instructions. 
  • Ability to execute work details and assignments as directed by the Housekeeping Manager, Foreman, and Assistant Foreman

Education, Training and Experience:

No prior experience or training required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee and will regularly be required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually moderate.

Equal Opportunity Employer 

Catch a glimps of what it is like to be part of the Arlington International Team:

https://www.youtube.com/watch?v=nUYgGf0scFY&feature=youtu.be

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work from April to September? (Yes, No)
2. Do you have a flexible schedule that would allow you to work weekends and holidays? (Yes, No)


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Track/Slot Operations: Horse Racing Personnel/Judges
Seasonal Racing Steward - Arlington International Racecourse (Arlington Heights, IL)

Position Objective:

Approved by state racing authorities, stewards enforce rules and assess penalties for any infractions.

Primary Duties and Responsibilities:

  • Applies racing law to human and equine conduct
  • Responsible for enforcing all rules
  • Approve licenses for each individual requesting a license; verify application information with other race jurisdictions.

Personal Qualifications:

  • Dedicated to do what it takes for the company to be successful.       
  • An entrepreneurial attitude coupled with the ability to work in ambiguous and unstructured environments is necessary.
  • Excellent interpersonal and communications skills

 

Education, Training and Experience:

  • Steward Certificate and continuing education associated with certificate.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger reach, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Equal Opportunity Employer

Catch a glimps of what it is like to be part of the Arlington International Team:

https://www.youtube.com/watch?v=nUYgGf0scFY&feature=youtu.be

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available from April 17th to September 29th?
2. Are you available to work weekends?
3. Are you able to work Mother's Day, Memorial Day, Father's Day, Fireworks Day (7/3), Million Day (8/12) and Labor Day?
4. Do you have prior experience as a racing steward or racing official?


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Track/Slot Operations: Security
Public Safety Supervisor - Arlington International Racecourse (Arlington Heights, IL)

This position is under the supervision of the Public Safety Manager for assigned shift of the Security Department and is responsible for the protection, safeguarding, and security of assets, personnel, customers and all visitors.

Primary Duties and Responsibilities:

  • Represent the department in a positive and professional manner at all times within and outside of the company.
  • Provide high quality customer service.
  • Supervises security officers ensuring proper appearance, efficiency, and completion of assigned duties.
  • Notifies superior of major crimes or disturbances within area and takes necessary action until arrival of superior.
  • Reports safety problems to appropriate personnel for correction.
  • Trains security guards on duties and responsibilities.
  • Inspects facility on prescribed basis for safety violation.
  • Warns violators of rule infractions, such as loitering, smoking or carrying forbidden articles and apprehends or expels persons engaging in suspicious or criminal acts.
  • Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unlocked.
  • Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons.  Permits authorized persons to enter property.
  • Records and reports data such as property damage, unusual occurrences and malfunctioning of machinery or equipment, for use of supervisory staff.
  • Responsible for writing incident reports and reviewing subordinate’s incident reports, in a timely manner and in accordance with department SOP.
  • Maintains Crowd control in and around the property.  Directs the public to designated parking areas.
  • Responsible for maintaining all department equipment in good working condition.

 

Supervisory Responsibilities:

Security Officers

 

Personal Qualifications:

  • Must be familiar with IRB rules and regulations and ensure compliance with the same.

  • Maintain literary of department operating procedures

  • Ensure all subordinates understand and properly execute department standard operating procedures.

Education, Training and Experience:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and comprehend instructions, correspondence and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. 
  • Bilingual a plus.  
  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. 
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Preferred:

1 year security experience or 1 year college level courses in Criminal Justice/Security

1 year supervisory experience

  

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.


Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to start work immediately? (Yes or No)
2. Are you able to work nights, weekends and holidays? (Yes or No)
3. Do you have experience working in Security/Public Safety? If yes, please specify
4. Do you have supervisory/managerial experience? If yes, please specify


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Track/Slot Operations: Security
Public Safety Officer - Arlington International Racecourse (Arlington Heights, IL)

This position is responsible for the protection, safeguarding, and security of assets, personnel, customers and all visitors.

Job Description:

Our public safety officers are here to promote safety and security to Arlington International Raceourse guests, employees, and the facility. We are willing to provide on the job training to individuals with a can-do attitude.

Vigilance, dedication, and reliability are a must!

Primary Duties and Responsibilities:

  • Continuously patrol buildings and grounds, docks or work sites. Racecourse property to include, but not limited to, Grandstand, Trackside, Backstretch, and Parking Areas.
  • Examines doors, windows, and gates to determine that they are in proper working order and secure.
  • Warns violators of rule infractions, such as loitering, smoking or carrying forbidden articles and apprehends or expels persons engaging in suspicious or criminal acts.
  • Inspects equipment and machinery to ascertain if tampering has occurred.
  • Watches for and reports irregularities such as fire hazards, leaking water pipes and security doors left unlocked.
  • Observes departing personnel to guard against theft of company property.
  • Sounds alarm or calls police or fire department by telephone in case of fire or presence of unauthorized persons. Permits authorized persons to enter property.
  • Registers at watch stations to record time of inspection trips.
  • Records and reports data such as property damage, unusual occurrences and malfunctioning of machinery or equipment, for use of supervisory staff.
  • Maintains Crowd control in and around the property. Directs the public to designated parking areas.
  • Review and understands the departments standard operating procedures
  • Diligent in managing and executing standard operating procedures.
  • Cash escort duties.
  • Work as security team member in assisting as additional requests arise.

Personal Qualifications:

  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
  • Bilingual (Spanish) a plus.
  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Education, Training and Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to talk or hear.

Specific vision abilities required by this job include close vision and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions.

The noise level in the work environment is usually moderate.

Equal Opportunity Employer

Catch a glimps of what it is like to be part of the Arlington International Team:

https://www.youtube.com/watch?v=nUYgGf0scFY&feature=youtu.be

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to start work immediately? (Yes or No)
2. Are you able to work nights, weekends and holidays? (Yes or No)


Apply for this position      |      Go back job listings


Track/Slot Operations: Facility/Venue Management
Service Supervisor - Green Oaks OTB - Arlington International Racecourse - Green Oaks OTB (Green Oaks, IL)

Position Objective:

Our Service Supervisors are responsible for providing high quality customer service to all Off Track Betting (OTB) patrons.

The position requires the ability to work independently, exercising judgment and initiative in a variety of operational areas, including but not limited to pari-mutuel wagering sales.       

                                                                                                           

Primary Duties and Responsibilities:

In this position you will:

  • Operate the Off Track Betting window by explaining, accepting, and redeeming all pari-mutuel wagers for guests
  • Follow operating procedures for all cash transactions including payment of winning tickets, program sales, and daily money draws
  • Explain wagering types and pools along with racing program information (training will be provided)
  • Exemplify the Arlington brand by providing our customers with an excellent guest service experience
  • Facilitate the printing and sales of racing programs
  • Adhere to internal, local, state and federal gaming laws, regulations and policies
  • Assist customers in the use of self-service terminals
  • Promote and register customers for rewards programs and contests
  • Perform other duties as assigned

  

 Personal Qualifications:

  • Previous experience preferred but not required as training will be provided to all OTB employees
  • Excellent communication skills, and ability to effectively and professionally interact with guests and team members
  • Flexibility to work nights, weekends and holidays
  • Ability to establish and maintain good working relationships with bar and restaurant management and staff

Supervisory Responsibilities:

In the absence of a manager, may be asked to supervise other employees for short durations of time.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you familiar with OTB operations and/or Mutuel operations? (Yes, No)
2. Do you have customer service experience? (Yes, No)
3. Are you able to work week-ends, night-shifts and holidays? (Yes, No)
4. When are you available to start?


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Track/Slot Operations: Facility/Venue Management
Shift Supervisor - Waukegan OTB - Arlington International Racecourse - Waukegan OTB (Waukegan, IL)

Position Objective:

This position is responsible for providing administrative, clerical and management support services under the direction of the OTB Assistant Manager.  The position requires the ability to work independently, supervise employees, exercising judgment and initiative in a variety of operational and administrative areas.

                       

Primary Duties and Responsibilities:

  • Recommends, revises and establishes programs and procedures to enhance the OTB operations in personnel, administration and accounting.

  • Has a good understanding of mutuels, can efficiently generate mutuel tickets for customers and understands the types of wagers. Ability to train tellers to efficiently service the customers on the mutuel line

  • Ability to protect and reconcile money room, balance tellers racing program sales and F&B Sales.

  • Provides administrative assistance to Assistant Manager and General Manager as requested including preparation of correspondence and reports. 

  • At the direction of or in the absence of the General Manager or Assistant Managers, uses discretion in handling minor customer service and operational issues.

  • Responsible for operating and maintaining office equipment; arranges for repairs when necessary.

  • Implements administrative polices and procedures in compliance with federal, state and local laws, rules and regulations including personnel issues. 

  • Prepares and coordinates accident reports and workers compensation reports.

  • Receives and sorts incoming mail, express envelopes and courier deliveries; distributes mail.  Prepares and posts all outgoing mail and express envelopes.

  • Excellent communication skills are a must.

  • Perform other related duties as assigned

Supervisory Responsibilities:

In the absence of a manager, may be asked to supervise employees for short durations of time.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Equal Opportunity Employer

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you familiar with OTB operations and/or Mutuel operations? (Yes, No)
2. Do you have customer service experience? (Yes, No)
3. Are you able to work week-ends, night-shifts and holidays? (Yes, No)
4. When are you available to start?


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Track/Slot Operations: Food/Beverage Management
Cook / Prep-Cook - Arlington International Racecourse - Waukegan OTB (Waukegan, IL)

We are seeking a responsible, self-starter with excellent people skills for a part time Cook position.

Schedule: Mondays, Tuesdays and Fridays nights and another day during the week (approximately 25 hours per week).

Primary duties:

- Assisting with daily preparations and preparation lists

- Cooking food in quantities according to menu and number of persons to be served

- Preparing produce for service 

- Following prescribed sanitary safeguards in handling all food and cleaning all surfaces

Experience: as Cook or Prep-Cook preferred but we are willing to train the right person.

Candidates must be up for the challenge of high volume service and quick response.

Apply online or in person:

630 S. Green Bay Road
Waukegan, IL 60085

Phone: 847-336-1400

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available on Mondays, Tuesdays and Fridays nights? Yes/No
2. Do you have experience working as a Cook or Prep-Cook? Yes/No


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Track/Slot Operations: Security
Security Officer - Calder Casino (Miami Gardens, FL)

The Security Officer is responsible for maintaining a safe and secure environment for all patrons, employees and company assets.

SPECIFIC DUTIES AND RESPONSIBILITIES

·          Ensure the safety and security of employees and customers.

·          Assisting in transporting money and chips.

·          Controlling access to restricted areas.

·          Reacting to patron and employee incidents and accidents.

·          Monitoring patron and employee passage in and out of casino.

·          Responsible for checking for and reporting safety hazards.

·          May answer incoming calls to the facility and direct calls or answer patron questions.

·          May be asked to operate a company vehicle and/or equipment that require a valid Driver’s License.

·          Other duties as assigned.

STANDARDS OF PERFORMANCE

·          Maintain interpersonal working relationship among all personnel.

·          Oral and written communication skills.

·          Knowledge of the Emergency Disaster Plan Manual.

EDUCATION, TRAINING, AND EXPERIENCE

·          A high school diploma or GED equivalent is preferred.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years of age? Yes or No
2. Do you have a state of Florida security officer D license? Yes or No
3. Do you have at least 12 months experience as a Security Officer? Yes or No
4. Are you willing to submit to extensive reference and background checks? Yes or No
5. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No
6. Are you accustomed to standing on your feet for long periods of time? Yes or No


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Track/Slot Operations: Chef/Cook
Cook II (Part-Time) - Calder Casino (Miami Gardens, FL)

The Cook II is responsible for safely preparing food items, following menu specifications and standard recipes, for service to guest in all outlets.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles.
  • Requires reading and math skill for recipes and measurements.
  • Ability to read, write, speak and understand basic English in order to read receipts and communicate with other team members.
  • Actively participates with staff to cook, prepare, dish-up and assemble all outlets food.
  • Adheres to control procedure for food costs and quality.
  • To encourage and abide by all health codes and hand washing guidelines.
  • Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest.
  • Be able to create compound sauces and derivatives of the mother sauces including the knowledge of Beurre Blancs.
  • Prepare written food requisition for supplies and food items for production in the work station.
  • Other duties as assigned.

 STANDARDS OF PERFORMANCE

  • Abilities demonstrated in handling the banquets and food outlet effectiveness.
  • Be in constant communication with the Sous Chef.
  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Ability to perform all duties at a higher level of accuracy and speed
  • Willingness to assume overall responsibility relative to the performance of the outlets, work flexible hours and handle high pressure deadlines.

EDUCATION, TRAINING AND EXPERIENCE

  • Two-year minimum experience as a Cook.
  • Ability to work the line in different locations ie saute, broiler, appetizer, panty, pasta, grill etc.
  • Must be able to complete any classes or certifications required.

 
 Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years old? Yes or No
2. Do you have experience with Saute, Broiler, Appetizer, Pantry, Pasta and Grill? Yes or No
3. Are you willing to submit to extensive reference and background checks? Yes or No
4. Are you willing to work a part time schedule including weekends, evenings and holidays? Yes or No
5. Are you able to work night and overnight shifts? Yes or No
6. Do you have a minimum of 2 years as a Cook? Yes or No


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Track/Slot Operations: Chef/Cook
Cook II PM Shift - Calder Casino (Miami Gardens, FL)

The Cook II is responsible for safely preparing food items, following menu specifications and standard recipes, for service to guest in all outlets.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Ability to operate kitchen equipment including slicer, steamer, deep fryer, ovens, broiler, grill, mixer, kettle, and griddles.
  • Requires reading and math skill for recipes and measurements.
  • Ability to read, write, speak and understand basic English in order to read receipts and communicate with other team members.
  • Actively participates with staff to cook, prepare, dish-up and assemble all outlets food.
  • Adheres to control procedure for food costs and quality.
  • To encourage and abide by all health codes and hand washing guidelines.
  • Prepares all food items according to standard recipes and menu to ensure consistency of product to the guest.
  • Be able to create compound sauces and derivatives of the mother sauces including the knowledge of Beurre Blancs.
  • Prepare written food requisition for supplies and food items for production in the work station.
  • Other duties as assigned.

 STANDARDS OF PERFORMANCE

  • Abilities demonstrated in handling the banquets and food outlet effectiveness.
  • Be in constant communication with the Sous Chef.
  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Ability to perform all duties at a higher level of accuracy and speed
  • Willingness to assume overall responsibility relative to the performance of the outlets, work flexible hours and handle high pressure deadlines.

EDUCATION, TRAINING AND EXPERIENCE

  • Two-year minimum experience as a Cook.
  • Ability to work the line in different locations ie saute, broiler, appetizer, panty, pasta, grill etc.
  • Must be able to complete any classes or certifications required.

 
 Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years old? Yes or No
2. Do you have experience with Saute, Broiler, Appetizer, Pantry, Pasta and Grill? Yes or No
3. Do you have a minimum of 2 years as a Cook? Yes or No
4. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No
5. Are you willing to submit to extensive reference and background checks? Yes or No
6. Are you able to work late and overnight shifts? Yes or No


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Track/Slot Operations: Food/Beverage Management
F&B Outlet Manager - Calder Casino & Race Cours (Miami Gardens, FL)

The F&B Outlet Manager is responsible for the successful operation of any Food & Beverage venue/division. This position is accountable for directing the work of all Supervisor and Hourly staff in the F&B venue while monitoring food quality, food presentation and service standards. Ensures the venues are clean, safe & compliant throughout the department.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Must meet all the specific duties and responsibilities criteria for the F&B Supervisory position

  • Development of Supervisory and Hourly staff through Mentor meetings and specific training required.

  • Constant review of service execution, ticket times and production schedules.

  • Upholds the company and departmental service standards.

  • Empowered to appropriately coach and counsel team members as part of the team member development.

  • Ensures the safety and security of employees and customers.  Supervises programs and processes to reduce and control loss time injuries; Safety Committee attendance, Health Codes Rules & Regulations

  • Responsible for upholding proper food preparation and presentation standards – making the necessary corrections.  

  • Creates menu ideas for marketing events, F&B activities and other promotions.

  • Monitors staffing levels to maintain budgeted levels of employment.  Delegates authority and assigns responsibilities.

  • Assists with the development and managing of the budget for the F&B Department.

  • Meets with departmental directors and managers as necessary.

  • Other duties as assigned.

    STANDARDS OF PERFORMANCE

  • Management abilities demonstrated in managing the F&B operation effectiveness.

  • Maintaining interpersonal working relationships among all personnel and support departments.

  • Creative problem solving and resolution management.

  • Sense of urgency to tasks and goals as directed.

  • Oral and written communication skills.

  • Willingness to assume overall responsibility relative to the performance of F&B operation.

    EDUCATION, TRAINING, AND EXPERIENCE

  • Five years’ experience in food and beverage operations (to include culinary).

  • Two years experience managing personnel.

  • 4 year degree or related field experience preferred.

  • Valid Safe Staff Managerial Certification

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years of age? Yes or No
2. Are you willing to submit to extensive reference and background checks? Yes or No
3. Are you able to work late evening and overnight shifts? Yes or No
4. Are you able to work a flexible schedule, including weekends and holidays? Yes or No
5. Do you have at least 5 years of work experience in F&B, including culinary? Yes or No
6. Do you have at least 2 years of work experience as a Manager in F&B? Yes or No
7. Do you have a 4 year degree related to the F&B industry or related work experience? Yes or No


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Track/Slot Operations: Drop Team
Count Team Member - Calder Casino & Race Course (Miami Gardens, FL)

The Count Team Member functions as a member of the Drop Crew, Drop Box Openers, Currency Counter Operator and Recorder. Working at a very rapid pace, the Count Team Member is responsible for emptying slot and Mutuel machines containing un-audited money cans and transporting to the Count Room for counting.

The Count Team Member will work in a close proximity environment, counting contents of money cans, Poker boxes and Mutuels bags.

SPECIFIC DUTIES AND RESPONSIBILITIES
• Adheres to company count policies and procedures and various state gaming regulatory requirements.
• Responsible for collecting Slot drop boxes from slot machines and contents of Mutuels drop boxes.
• Obtain Slot drop boxes from storage carts, open and empty un-audited money out of all boxes.
• Responsible for running money through the currency counter for count.
• Records cash and paperwork activity on the drop count sheets.
• Verifies each shift’s bundles and strapped currency on scope basis.
• Keying in information into the computer.
 

STANDARDS OF PERFORMANCE
• Maintaining a professional working relationship among all personnel.
• Must have a positive, upbeat attitude.
• Ability to work in close proximity with co-workers
• Ability to work at a very rapid pace
• Ability to lift up to 50 pounds repeatedly during shift.
• Oral and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the count room.

EDUCATION, TRAINING, AND EXPERIENCE
• A high school diploma or GED or equivalent work experience.
• Prefer experience or gaming background, but will consider training a qualified candidate.
 

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud.


Churchill Downs Incorporated is and Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you older than 21 years in order to obtain a gaming license? Yes or No
2. Do you have cashier, banking, or other money-handling work experience? Yes or No
3. Are you aware we conduct an extensive background check and drug screening? (Yes or No)
4. As per essential to perform the job, are you able to lift up to 50 pounds repeatedly? Yes or No
5. We are open 365 days a year, will that be a problem for you? Yes or No


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Track/Slot Operations: Food/Beverage Management
Beverage Server (Part-Time) - Calder Casino & Race Course (Miami Gardens, FL)

The Beverage Server is responsible for serving in an excellent and timely manner and to assure quality guest service and favorable gaming experience.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Responsible for taking orders from patrons and returning these orders in a timely manner.
  • Keep area in a clean and orderly manner.
  • Responsible to perform “responsible alcohol service” with regards to patron limitations and pass any/all responsible alcohol service training.
  • Be able to use all bar equipment, cash registers and Berg Beverage System.                                                                                                                    
  • Ensure the safety and security of employees and guests.
  • Ability to lift 1-50 pounds
  • Other duties as assigned

STANDARDS OF PERFORMANCE

  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to work flexible hours and handle high-pressure situations.

EDUCATION, TRAINING, AND EXPERIENCE

  • A high school diploma or GED equivalent and six months work experience in cocktail serving is preferred.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you over 21 years old? Yes or No
2. Do you have at least 6 months experience as a Beverage/Cocktail Server? Yes or No
3. Are you willing to work a Part Time schedule including weekends and holidays? Yes or No
4. Do you have at least one year of Customer Service experience? Yes or No
5. Are you willing to submit to extensive reference and background checks? Yes or No
6. Are you able to work evening and late night shifts? Yes or No


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Track/Slot Operations: Bartender
Food Server (Part-Time) - Calder Casino & Race Course (Miami Gardens, FL)

The Food Server is responsible for providing top quality service and ensuring that guests have a favorable dining experience.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Responsible for providing good guest service to all customers.

  • Responsible for ensuring all food and beverage products are rotated and served in a quick and neat fashion.

  • Responsible for informing customers of the items on the buffet when asked.

  • Provide thorough information for patron questions.

  • Ensure the safety and security of employees and guests.

  • Other duties as assigned.

STANDARDS OF PERFORMANCE

  • Knowledge and use of hot and cold buffet stations equipment.

  • Knowledge of ingredients of all restaurant items and PPE (Personal Protection Equipment).

  • Maintaining interpersonal working relationship among all personnel.

  • Oral and written communication skills.
  • Willingness to work flexible hours and handle high pressure situations in an interruptive environment.

EDUCATION, TRAINING, AND EXPERIENCE

  • Preferred high school diploma or GED equivalent.  One year of food service experience pre

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOEferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years of age? Yes or No
2. Are you looking for a Part Time position? Yes or No
3. Are you able to work a flexible schedule, including nights, holidays and weekends? Yes or No
4. Do you have at least six month of Bartending experience? Yes or No
5. 4.Are you willing to submit an extensive background check? Yes or No


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Track/Slot Operations: Kitchen Staff/Dishwasher
Heavy Duty Steward - Calder Casino & Race Course (Miami Gardens, FL)

Shift: PM/Late Night

The Heavy Duty Steward is responsible for the successful operation of non-cooking activities such as dishwashing, silver cleaning, equipment cleaning, and overall kitchen cleanliness.  

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Responsible for cleaning kitchen work areas and restaurant equipment by sweeping and mopping floors, washing work tables, walls, refrigerators, stoves, steamers, and meat blocks.       

  • Responsible for removing trash, cleaning trash cans, washing dishes by hand or in the dishwasher, and cleaning mats and vents with a steamer.  

  • Responsible for taking inventory of china, silverware, and glassware, and reporting any shortages to management, while devising methods of guarding against theft and waste.

  • Responsible for reporting any maintenance required for kitchen areas, and ordering parts for defective equipment.                                                                                                                                                                                                                                                                                    

  • Ensure the safety and security of employees and guests.

  • Lift over 50 lbs.

  • Other duties as assigned

    STANDARDS OF PERFORMANCE

  • Ability to operate all kitchen equipment and appliances.  

  • Oral and written communication skills.

  • Ability to perform duties under frequent time pressures and in an interruptive environment.

    EDUCATION, TRAINING, AND EXPERIENCE

  • Work experience is preferred.

  • Must have basic knowledge of chemical usage and be able to meet any required OSHA regulations and health department standards.

  • Ability to perform assigned duties under frequent time pressures and in an interruptive environment.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years old? Yes or No
2. Are you willing to work a flexible schedule, including nights, weekends and holidays? Yes or No
3. Are you able to lift at least 50lbs? Yes or No
4. Are you willing to submit an extensive background check? Yes or No
5. The open position is available for the PM/Late Night Shifts. Are you able to work that shift? Yes or No


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Track/Slot Operations: Server/Concessions
Concession Attendant (Part-Time) - Calder Casino & Race Course (Miami Gardens, FL)

The Concession Attendant will ensure consistent quality products, responsible for the preparation and sale of all food items per menu standards.

  • Responsible for preparing and selling all food items on the menu and handling all cash transactions.
  • Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items.
  • Must be able to operate all equipment in their work area.
  • Responsible for opening and closing inventories.
  • Ensure the safety and security of employees and guests.
  • Standing 8-10 hrs
  • Lifting 15-25 lbs.
  • Knowledge of concession operations.
  • Maintaining interpersonal working relationship among all personnel.
  • Oral and written communication skills.
  • Willingness to work flexible hours and handle high pressure situations in an interruptive environment.
  • One year concession or food service experience preferred

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you over the age of 21? Yes or No
2. Are you able to work between the hours of 4pm and 4am? Yes or No
3. Are you willing to work a part time schedule including weekends, evenings and holidays? Yes or No
4. Do you have at least 12 months restaurant experience? Yes or No
5. Are you able to work long hours on your feet? Yes or No
6. Are you willing to submit to extensive reference and background checks? Yes or No


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Track/Slot Operations: Casino Floor Staff
Player's Club Representative - Casino @ Ocean Downs (Berlin, MD)
  •   Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  •   Responsible for data entry of player information in player rating system.
  •   Working knowledge of computer player rating system.
  •   Handles customer problems and reports all incidents to the Players Club Supervisor.
  •   Checks guests ratings through player rating system.
  •   Promotes outstanding customer relations.
  •  Performs all other duties as assigned. 
  • This position offers a 5 day, 40 hour work week.
  • Compensation benefits include paid vacation, 401k options, health insurance package, paid personal time, life insurance and paid sick time.

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Track/Slot Operations: Food/Beverage Management
Restaurant Team - Casino @ Ocean Downs (Berlin, MD)

4 day work week with a set schedule!

Avoid the Ocean City beach traffic!

We are preparing for our live racing season and the opening of PACERS RESTAURANT, our restaurant overlooking the harness racing track. We are accepting applications for all seasonal positions-dining room supervisor, cooks, servers, bussers, and server assistants. The team will be needed on the evenings of live racing from June through Labor day weekend. Live racing will be held on Sundays, Mondays, Wednesdays and Thursdays. Consistent work week, as this is a set schedule every week.

This opportunity is ideal for those who are looking to work a second job, those looking to enjoy the summer days, and those who want to enjoy having Fridays and Saturdays off!

The shift hours are approximately 4pm-11pm (dependent on position).

Pre-employment drug screening and background checks will be conducted.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work Sundays, Mondays, Wednesdays and Thursdays? Yes or No
2. Are you able to work until Labor Day? Yes or No


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Track/Slot Operations: Casino Floor Staff
Cocktail Server - Casino @ Ocean Downs (Berlin, MD)

We are currently seeking a full time cocktail server for our casino floor.We are looking for  high energy, fun and friendly team players to provide excellent service to our guests. The schedule will vary and will mostly be evenings. You must be 18 years of age or older.

The position offers a five day, 40 hour week. Compensation benefits include paid vacation, 401k options, health insurance package, paid personal time, paid holidays, life insurance and paid sick time.

Evening shifts vary from 4pm-12am, 6pm-2am, and 8pm-4am.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work any shift? Yes or No
2. Are you able to walk for the duration of your shift? Yes or No
3. Do you have excellent customer service skills? Yes or No


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Track/Slot Operations: Chef/Cook
F&B Cook - Casino @ Ocean Downs (Berlin, MD)
  •  Full Time Cook at a Quick Service Restaurant
  • $12.00 per hour 
  • With an excellent compenstaion package, this position offers a five day, 40 hour work week. 
  • Benefits include paid vacation, 401k benefits, health insurance package, paid personal time, paid holidays, life insurance and paid sick time.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you willing to work any shift? Yes or No
2. Are you able to stand for the duration of your shift? Yes or No
3. Do you have cooking experience?


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Track/Slot Operations: Security
Security Officer - Churchill Downs Racetrack (Louisville, KY)

Our Security Officers guard company property against fire, theft, vandalism, and illegal entry.

ESSENTIAL FUNCTIONS:

-Patrols all buildings, ground facilities and properties owned and/or operated by Churchill Downs on foot, by vehicle or other mode(s) of transportation.

-Examines doors, windows, and gates to determine they are secure.

-Warns violators of rule infractions such as loitering, smoking, or carrying forbidden articles. Promptly alerts appropriate supervisor of persons engaged in suspicious or criminal acts.

-Proactively observes and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked.

-Performs monthly inspections of all fire extinguishers in all buildings, ground facilities and properties owned and/or operated by Churchill Downs.

-Observes arriving personnel and/or patrons to ensure against inappropriate material or objects being brought onto company property.

-Observes departing personnel and/or patrons to guard against theft of company, employee or patron property.

-Records data such as: property damage, unusual incidents, and malfunctioning equipment in appropriate format (including incident reports).

-Regulates vehicle and pedestrian traffic at all entrances to maintain orderly flow.

-Signs for and accepts deliveries.

-Answers telephones and relays messages after normal business hours.

-Perform other related duties, as assigned.

SUPERVISORY RESPONSIBILITIES
-None

EDUCATION and/or EXPERIENCE
-High school diploma or GED or 1 to 3 months of related experience and/or training is required.
-A valid driver’s license is required.
-A positive background check is required prior to employment.
-Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
-Must be able to demonstrate the ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
-Must demonstrate a team player spirit with an exceptional customer service attitude.
-Must be able to work flexible hours including some weekends and evenings.


Churchill Downs encourages diversity in the workforce.
EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a valid Driver's License?
2. Are you willing to provide information for a background check?
3. Are you willing to work flexible hours including holidays, weekends, and evenings?


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Track/Slot Operations: Usher/Ticket Taker
Seasonal Ticket Sales Attendant - Churchill Downs Racetrack (Louisville, KY)

The Churchill Downs Racetrack Ticketing Department has an opening for a seasonal Ticket Sales Attendant. This position will report to the Box Office Manager and is responsible for assisting in the fulfillment of gate admissions and ticket selling needs.

Positions are available for:

  • Kentucky Derby and Oaks: May 5th and 6th
  • Derby Week: April 29th - May 6th 
  • 2017 Race Season: May/June, September, and November.

Job Duties would include:

  • Serve as a box office team member, assisting all walk up sales at the gates and box office window.

  • Serve as an admissions gate team member by assisting all patrons that enter the facility and reviewing the status of scanned tickets as necessary.

  • Assist in the fulfillment of ticket requests and will call by verifying the accuracy of ticket orders.

  • Accepts payments and makes change accurately.

  • Keep daily balance sheet of cash received and tickets sold; submit cash to Box Office Manager for audit.

  • Work to ensure customer's needs are fulfilled and ensure the customer receives outstanding service while assisting with general venue and event information.

  • This position will require some standing during shifts at gates.

  • Other duties as assigned.

 Expectations:

  • Adhere to CDI/CDRT Policies and Procedures.
  • Represent Churchill Downs in a professional manner inside and outside the organization.
  • Be respectful to colleagues and function in a team environment.

Education / Skills Required:

  • High School Diploma/GED required. 

  • Ticketmaster Archtics system knowledge is preferred.

  • Attention to detail and the ability to problem solve.

  • Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.

  • Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.

  • Team player with an exceptional customer service attitude.

  • Strong PC skills.

  • Must be able to work flexible hours including some holidays, weekends, evenings, and race days.

  • This position requires completion of a background check.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you willing to work flexible hours including holidays, weekends, evenings, and race days?
2. Do you have Ticketmaster Archtics experience?
3. Are you interested in working during the Kentucky Oaks and Kentucky Derby?
4. Are you interested in working during Derby Week?
5. Are you interested in working the Race Season?
6. Have you or a relative worked at Churchill Downs Racetrack in the past?


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Track/Slot Operations: Cashier
Cashier-Video Poker - Fair Grounds (Westwego, LA)

A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How professionally can you handle customer complaints?
10. Do you prefer to work in a structured environment?
11. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
12. When dealing with difficult guests, you should:
13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
14. When someone yells at me, I...
15. Are you at least 21 years of age?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
19. I am willing to do tasks outside of my job description which may include other side duties.
20. I am willing to train and work in other positions in addition to the one I am hired for.
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Security
Police Detail - Fair Grounds (Westwego, LA)

The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Server/Concessions
Service Clerk - Fair Grounds Race corse and Slots (Gretna, LA)

Position Objective:

The Service Clerk position functions as a cook, bartender, cashier III and an admissions clerk.

Primary Duties and Responsibilities:

  • Prepare and cooks meals for customers, sells admission forms and programs, mixes and serves alcoholic and non-alcoholic drinks to patrons, and responsible for issuing and cashing mutuel vouchers.

 

Supervisory Responsibilities: - None

Primary Duties and Responsibilities – Admissions Clerk

  • Answers telephone, if applicable.
  • Accepts payment and makes change for customers.
  • Answers questions concerning racing, schedules and reservations and gives information concerning coming attractions.
  • Keeps daily balance sheet of cash received and tickets sold.
  • Provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate
     

    Primary Duties and Responsibilities - Bartender

  • Take orders from customers.

  • Cooks foodstuffs in quantities according to menu and estimated number of persons to be served.
  • Pours measured drink and mixes cocktails and other drinks.
    • Serves wine, coffee, soda drinks, bottled water and draught or bottled beer.

    • Collects money for drinks served.

    • Prepares requisitions for liquors and supplies.

    • Arranges bottles and glasses to make attractive display.

    • Slices fruit and/or vegetables for garnishing drinks.

    • Operates cash register and micros for recording of all sales.

    • Answers questions concerning racing, schedules and reservations and gives information concerning coming attractions.

    • Records sales and tips received and prepares cashiers report. 

Primary Duties and Responsibilities - Cook

  • Assists with preparations and preparation lists on a daily basis.
  • Cooks foodstuffs in quantities according to menu and estimated number of persons to be served.
  • Prepares produce for service.
  • Cuts meat.
  • Follows prescribed sanitary safeguards in handling all food and cleaning all surfaces.

  • May assist with ordering and/or taking inventory on an assigned basis and frequency.

     

    Primary Duties and Responsibilities – Cashier III (Mutuel Clerk)

  • Issue tickets and makes changes quickly and accurately.
  • Cash all tickets presented..
  • Maintain an appropriate amount of monies in order to serve the public efficiently.
  • Turns in all cashed tickets to MOD.
  • Will abide by all safety requirements as outlined in the Safety Manual or as required by individual departments and/or job functions

     

    Education, Training and Experience:

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

     

    Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 35 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate.

 


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Track/Slot Operations: Server/Concessions
Service Clerk - Fair Grounds Race corse and Slots (Gretna, LA)

Position Objective:

The Service Clerk position functions as a cook, bartender, cashier III and an admissions clerk.

Primary Duties and Responsibilities:

  • Prepare and cooks meals for customers, sells admission forms and programs, mixes and serves alcoholic and non-alcoholic drinks to patrons, and responsible for issuing and cashing mutuel vouchers.

 

Supervisory Responsibilities: - None

Primary Duties and Responsibilities – Admissions Clerk

  • Answers telephone, if applicable.
  • Accepts payment and makes change for customers.
  • Answers questions concerning racing, schedules and reservations and gives information concerning coming attractions.
  • Keeps daily balance sheet of cash received and tickets sold.
  • Provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate
     

    Primary Duties and Responsibilities - Bartender

  • Take orders from customers.

  • Cooks foodstuffs in quantities according to menu and estimated number of persons to be served.
  • Pours measured drink and mixes cocktails and other drinks.
    • Serves wine, coffee, soda drinks, bottled water and draught or bottled beer.

    • Collects money for drinks served.

    • Prepares requisitions for liquors and supplies.

    • Arranges bottles and glasses to make attractive display.

    • Slices fruit and/or vegetables for garnishing drinks.

    • Operates cash register and micros for recording of all sales.

    • Answers questions concerning racing, schedules and reservations and gives information concerning coming attractions.

    • Records sales and tips received and prepares cashiers report. 

Primary Duties and Responsibilities - Cook

  • Assists with preparations and preparation lists on a daily basis.
  • Cooks foodstuffs in quantities according to menu and estimated number of persons to be served.
  • Prepares produce for service.
  • Cuts meat.
  • Follows prescribed sanitary safeguards in handling all food and cleaning all surfaces.

  • May assist with ordering and/or taking inventory on an assigned basis and frequency.

     

    Primary Duties and Responsibilities – Cashier III (Mutuel Clerk)

  • Issue tickets and makes changes quickly and accurately.
  • Cash all tickets presented..
  • Maintain an appropriate amount of monies in order to serve the public efficiently.
  • Turns in all cashed tickets to MOD.
  • Will abide by all safety requirements as outlined in the Safety Manual or as required by individual departments and/or job functions

     

    Education, Training and Experience:

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

     

    Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 35 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in this work environment is usually moderate.

 


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Track/Slot Operations: Event Guest Relations
Service Clerk - Fair Grounds Race Course & Slots (La Place, LA)
A Service Clerk will prepare and cook meals for customers, sell admission forms, mix and serve alcoholic drinks, answer phones, accept payments, make change and keep a daily balance sheet. In this position you will be a source of information for racing activities, schedules and reservations as well as coming attractions. A Service Clerk will provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. A Service Clerk must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past two years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How would you rank your ability to multi-task and follow directions?
10. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
11. When working in a fast-paced environment, which of the following best describes you?
12. When someone yells at me, I...
13. Are you willing to do all the tasks asked of you including washing pots and pans, cleaning rest rooms, mopping floors and similar tasks?
14. Are you 21 years of age ?
15. If we were to contact your previous employers, would all of them be willing to hire you again?
16. We are open 365 days a year, will this be a problem for you?
17. Is it fair to be fired for giving food to friends once in a while?
18. How much experience do you have with front bar, service bar or both?
19. I am willing to train and work in other positions in addition to the one I am hired for.
20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Server/Concessions
Beverage Server - Fair Grounds Race Course & Slots (New Orleans, LA)
As a Beverage Server, you will be a member of our outstanding Food and Beverage Department. The Beverage Server is friendly and stylish, will make all guests feel welcome and serve the guest in a hospitable manner to ensure positive guest experience. Duties of this position will require experience with taking drink orders and serving in a timely, friendly and enthusiastic manner.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. How many pounds are you able to lift without assistance?
11. Are you capable of handling customers in a polite and respectful manner?
12. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
13. When dealing with difficult guests, you should:
14. When working in a fast-paced environment, which of the following best describes you?
15. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
16. Are you 21 years of age ?
17. If we were to contact your previous employers, would all of them be willing to hire you again?
18. We are open 365 days a year, will this be a problem for you?
19. How much experience do you have handling cash and providing change?


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Track/Slot Operations: Event Guest Relations
Service Clerk - Fair Grounds Race Course & Slots (La Place, LA)

A Service Clerk will prepare and cook meals for customers, sell admission forms, mix and serve alcoholic drinks, answer phones, accept payments, make change and keep a daily balance sheet. In this position you will be a source of information for racing activities, schedules and reservations as well as coming attractions. A Service Clerk will provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. A Service Clerk must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past two years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How would you rank your ability to multi-task and follow directions?
10. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
11. When working in a fast-paced environment, which of the following best describes you?
12. When someone yells at me, I...
13. Are you willing to do all the tasks asked of you including washing pots and pans, cleaning rest rooms, mopping floors and similar tasks?
14. Are you at least 21 years of age?
15. If we were to contact your previous employers, would all of them be willing to hire you again?
16. We are open 365 days a year, will this be a problem for you?
17. Is it fair to be fired for giving food to friends once in a while?
18. How much experience do you have with front bar, service bar or both?
19. I am willing to train and work in other positions in addition to the one I am hired for.
20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Cashier
Cashier-Video Poker - Fair Grounds Race Course & Slots (Kenner, LA)

A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How professionally can you handle customer complaints?
10. Do you prefer to work in a structured environment?
11. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
12. When dealing with difficult guests, you should:
13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
14. When someone yells at me, I...
15. Are you at least 21 years of age?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
19. I am willing to do tasks outside of my job description which may include other side duties.
20. I am willing to train and work in other positions in addition to the one I am hired for.
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Cashier
Cashier-Video Poker - Fair Grounds Race Course & Slots (New Orleans, LA)
A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How professionally can you handle customer complaints?
10. Do you prefer to work in a structured environment?
11. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
12. When dealing with difficult guests, you should:
13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
14. When someone yells at me, I...
15. Are you 21 years of age ?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
19. I am willing to do tasks outside of my job description which may include other side duties.
20. I am willing to train and work in other positions in addition to the one I am hired for.
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Security
Surveillance Agent - Fair Grounds Race Course & Slots (New Orleans, LA)
As a Surveillance Agent you are key in running our surveillance operation. Our Surveillance Agents are outgoing, friendly and possess aggressive hospitality. Duties of this position include but are not limited to: Monitoring electronic gaming device activities, cage, slots, non-gaming procedures, soft drop and count, reporting irregularities, performing related duties and special projects as assigned. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Have you ever been terminated from a job or asked to resign?
11. On your current or last job, which best describes your work schedule?
12. When dealing with difficult guests, you should:
13. When working in a fast-paced environment, which of the following best describes you?
14. Are you at least 21 years of age?
15. If we were to contact your previous employers, would all of them be willing to hire you again?
16. We are open 365 days a year, will this be a problem for you?
17. I am willing to do tasks outside of my job description which may include other side duties.
18. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Security
Security Officer - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Security Officers are friendly helpful and responsible for the protection, safeguarding and security of assets, personnel, customers and all visitors. Duties of this position include but are not limited to: maintaining security of entire slot facility during assigned shift, oversees guest and employee safety, prepares reports, serves as an escort for coins, cash and company personal as needed. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Are you capable of handling customers in a polite and respectful manner?
11. Are you accustomed to standing on your feet for long periods of time?
12. Have you ever been terminated from a job or asked to resign?
13. On your current or last job, which best describes your work schedule?
14. When dealing with difficult guests, you should:
15. When working in a fast-paced environment, which of the following best describes you?
16. Are you at least 21 years of age?
17. If we were to contact your previous employers, would all of them be willing to hire you again?
18. We are open 365 days a year, will this be a problem for you?
19. I am willing to do tasks outside of my job description which may include other side duties.
20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Cashier
Cage Cashier - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Cage Cashiers are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position include but are not limited to: safeguarding cage bank assets, servicing customers with exchanges of tickets for cash, cashing checks, verifying and providing funds for records, jackpot payouts and soft count funds. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. Are you accustomed to standing on your feet for long periods of time?
10. Have you ever been terminated from a job or asked to resign?
11. On your current or last job, which best describes your work schedule?
12. When dealing with difficult guests, you should:
13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
14. Are you at least 21 years of age?
15. If we were to contact your previous employers, would all of them be willing to hire you again?
16. We are open 365 days a year, will this be a problem for you?
17. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
18. How much experience do you have handling banking and cash deposits?
19. How much experience do you have handling cash and providing change?
20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Casino Floor Staff
Slot Attendant - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Slot Attendants are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position include but are not limited to: safeguarding slot assets, monitoring slot activities, providing change, minor repairs on machines and performing related duties as assigned. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Are you capable of handling customers in a polite and respectful manner?
11. Have you ever been terminated from a job or asked to resign?
12. On your current or last job, which best describes your work schedule?
13. When dealing with difficult guests, you should:
14. When working in a fast-paced environment, which of the following best describes you?
15. Are you at least 21 years of age?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. I am willing to do tasks outside of my job description which may include other side duties.


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Track/Slot Operations: Cashier
Cashier-Video Poker - Fair Grounds Race Course & Slots (La Place, LA)

A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How professionally can you handle customer complaints?
10. Do you prefer to work in a structured environment?
11. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
12. When dealing with difficult guests, you should:
13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
14. When someone yells at me, I...
15. Are you at least 21 years of age?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
19. I am willing to do tasks outside of my job description which may include other side duties.
20. I am willing to train and work in other positions in addition to the one I am hired for.
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


Apply for this position      |      Go back job listings


Track/Slot Operations: Security
Surveillance Agent - Fair Grounds Race Course & Slots (New Orleans, LA)

As a Surveillance Agent you are key in running our surveillance operation. Our Surveillance Agents are outgoing, friendly and possess aggressive hospitality. Duties of this position include but are not limited to: Monitoring electronic gaming device activities, cage, slots, non-gaming procedures, soft drop and count, reporting irregularities, performing related duties and special projects as assigned. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Have you ever been terminated from a job or asked to resign?
11. On your current or last job, which best describes your work schedule?
12. When dealing with difficult guests, you should:
13. When working in a fast-paced environment, which of the following best describes you?
14. Are you at least 21 years of age?
15. If we were to contact your previous employers, would all of them be willing to hire you again?
16. We are open 365 days a year, will this be a problem for you?
17. I am willing to do tasks outside of my job description which may include other side duties.
18. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Event Guest Relations
Guest Services Rep - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Guest Services Representatives have outstanding customer service skills while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. They actively engage guests entering the facility, answering questions and providing general facility, racing and wagering information. Guest Services Representatives provide assistance with seating, directions to other locations within the racetrack, and answering phones. Additional attributes that are extremely important are excellent listening skills, professionalism and operating with a sense of urgency and ownership. In this position, you must be comfortable dealing with difficult situations involving both customers and employees.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. Can you speak, read and write English?
5. Do you have experience working in a fast-paced environment?
6. Do you enjoy working with and serving people?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How many pounds are you able to lift without assistance?
10. Are you capable of handling customers in a polite and respectful manner?
11. How would you define your teamwork abilities?
12. Do you understand quality and have an eye for detail?
13. How would you rank your ability to multi-task and follow directions?
14. Are you accustomed to standing on your feet for long periods of time?
15. Have you ever been terminated from a job or asked to resign?
16. On your current or last job, which best describes your work schedule?
17. When dealing with difficult guests, you should:
18. Are you at least 21 years of age?
19. If we were to contact your previous employers, would all of them be willing to hire you again?
20. We are open 365 days a year, will this be a problem for you?
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Server/Concessions
Concession Server - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Concession Servers are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position will include but not be limited to: daily set-up, cashiering, menu preparation, hygiene of work area and composing inventory lists. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How many pounds are you able to lift without assistance?
10. Are you capable of handling customers in a polite and respectful manner?
11. Are you accustomed to standing on your feet for long periods of time?
12. Have you ever been terminated from a job or asked to resign?
13. On your current or last job, which best describes your work schedule?
14. When dealing with difficult guests, you should:
15. Are you at least 21 years of age?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. Is it fair to be fired for giving food to friends once in a while?
19. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
20. How much experience do you have handling cash and providing change?
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Custodial/Housekeeping
Housekeeping Attendant - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Housekeeping Attendants are friendly, outgoing, and have excellent customer service skills. Duties of this position include, maintaining the floors, walls and ceilings of our facilities as well as maintaining the furnishings and keeping the facility neat and organized for our guests and staff. Housekeeping Attendants may operate floor cleaning or carpet cleaning equipment and perform other duties as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. Can you speak, read and write English?
5. Do you have experience working in a fast-paced environment?
6. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
7. Will you consent to pre-employment or random drug testing and background checks?
8. How many pounds are you able to lift without assistance?
9. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
10. Are you capable of handling customers in a polite and respectful manner?
11. How would you define your teamwork abilities?
12. Do you understand quality and have an eye for detail?
13. How would you rank your ability to multi-task and follow directions?
14. Are you accustomed to standing on your feet for long periods of time?
15. Have you ever been terminated from a job or asked to resign?
16. On your current or last job, which best describes your work schedule?
17. When dealing with difficult guests, you should:
18. Are you at least 21 years of age?
19. If we were to contact your previous employers, would all of them be willing to hire you again?
20. We are open 365 days a year, will this be a problem for you?


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Track/Slot Operations: Server/Concessions
Bus Staff - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Bus Staff personnel are accustomed to a fast-paced environment as they facilitate food service duties such as; bussing and cleaning tables and chairs, beverage service, assisting with table prep and set up along with other various cleaning duties.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. Can you speak, read and write English?
5. Do you have experience working in a fast-paced environment?
6. Do you enjoy working with and serving people?
7. Select the type of restaurant that best matches your background experience.
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. How many pounds are you able to lift without assistance?
11. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
12. Are you capable of handling customers in a polite and respectful manner?
13. Do you understand quality and have an eye for detail?
14. How would you rank your ability to multi-task and follow directions?
15. Are you accustomed to standing on your feet for long periods of time?
16. Have you ever been terminated from a job or asked to resign?
17. On your current or last job, which best describes your work schedule?
18. Are you at least 21 years of age?
19. If we were to contact your previous employers, would all of them be willing to hire you again?
20. We are open 365 days a year, will this be a problem for you?


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Track/Slot Operations: Server/Concessions
Restaurant Host/Hostess - Fair Grounds Race Course & Slots (New Orleans, LA)
A Restaurant Host/Hostess will greet and escort guests to their table providing menus while informing patrons of the establishment’s specialties and features. Additional duties consist of making sure the dining area is clean and properly setup. Applicant must be 18 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Can you speak, read and write English?
6. Do you have experience working in a fast-paced environment?
7. Do you enjoy working with and serving people?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
11. Are you capable of handling customers in a polite and respectful manner?
12. How would you define your teamwork abilities?
13. How would you rank your ability to multi-task and follow directions?
14. Are you accustomed to standing on your feet for long periods of time?
15. Have you ever been terminated from a job or asked to resign?
16. When dealing with difficult guests, you should:
17. If we were to contact your previous employers, would all of them be willing to hire you again?
18. We are open 365 days a year, will this be a problem for you?


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Track/Slot Operations: Server/Concessions
Bartender - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Bartenders are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position will include but not be limited to: mixing and serving alcoholic and nonalcoholic drinks to customers, taking drink orders from wait staff, collecting money for drinks served, cashiering and sanitizing glasses. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. When dealing with difficult guests, you should:
10. When working in a fast-paced environment, which of the following best describes you?
11. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
12. Are you at least 21 years of age?
13. If we were to contact your previous employers, would all of them be willing to hire you again?
14. We are open 365 days a year, will this be a problem for you?
15. Is it fair to be fired for giving food to friends once in a while?
16. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
17. How much experience do you have handling cash and providing change?
18. I am willing to train and work in other positions in addition to the one I am hired for.


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Track/Slot Operations: Server/Concessions
Food Server - Fair Grounds Race Course & Slots (New Orleans, LA)
Our Food Servers have outstanding customer service skills while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate. They actively engage guests entering the facility and perform the following duties: set-up, assisting with the preparation of food, serving food and beverage and keeping service areas and equipment clean and orderly. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. Can you speak, read and write English?
5. Do you have experience working in a fast-paced environment?
6. Do you enjoy working with and serving people?
7. Select the type of restaurant that best matches your background experience.
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
11. Are you capable of handling customers in a polite and respectful manner?
12. How would you define your teamwork abilities?
13. Do you understand quality and have an eye for detail?
14. How would you rank your ability to multi-task and follow directions?
15. Are you accustomed to standing on your feet for long periods of time?
16. Have you ever been terminated from a job or asked to resign?
17. When dealing with difficult guests, you should:
18. Are you at least 21 years of age?
19. If we were to contact your previous employers, would all of them be willing to hire you again?
20. We are open 365 days a year, will this be a problem for you?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Covington, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Gretna, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Houma, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Kenner, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (La Place, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Metairie, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Thibodaux, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (New Orleans, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Luling, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Security
Police Detail - Fair Grounds Race Course & Slots (Chalmette, LA)
The officer is responsible for the safety of the employees upon arrival to work. Make sure that the doors are secure until instructed by the MOD (Manager on Duty) to open it to the public. The officer will assist the MOD with all transfers dealing with money. The officer must be observant at all times and attentive to persons’ actions as they enter. The officer must be observant to patron’s behavior and insure that all rules are followed. The officer is responsible for escorts of patrons if requested, but be sure to report back to his designated post in a timely matter. At the end of an employee shift, the officer is to stand at the entry and observe until employees has departed in his/her vehicle. An Officer must be at least 21 years of age.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years of experience do you have maintaining order, responding to emergencies, protecting people and property, and enforcing motor vehicle and criminal law?
2. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?
3. Were you referred to this company by a current employee?


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Track/Slot Operations: Kitchen Staff/Dishwasher
Cook - Fair Grounds Race Course & Slots (New Orleans, LA)
As a Cook you will be responsible for preparing meals for customers. Duties of this position will include but not be limited to: cooking in quantity, cutting meat, following sanitary safeguards and, assisting in planning menus. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How would you rank your ability to multi-task and follow directions?
10. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
11. When dealing with difficult guests, you should:
12. When working in a fast-paced environment, which of the following best describes you?
13. When someone yells at me, I...
14. Are you at least 21 years of age?
15. If we were to contact your previous employers, would all of them be willing to hire you again?
16. We are open 365 days a year, will this be a problem for you?
17. Is it fair to be fired for giving food to friends once in a while?
18. I am willing to do tasks outside of my job description which may include other side duties.
19. I have had training in food handling, food safety, and handling guest complaints.
20. I am willing to train and work in other positions in addition to the one I am hired for.
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Slot Operations
OTB Lead - Fair Grounds Race Course and Slots (Elmwood, LA)

Job Summary – Must be proficient and able to supervise each operating department within the OTB.  Carries out supervisory responsibilities in accordance with the business plan, policies, procedures and applicable laws and ordinances.

Essential Functions

  • Handles all aspects of customer relations

  • Directs, schedules and supervises all hourly staff

  • Ensures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance

  • Posts daily programs and results (video poker and pari-mutuels)

  • Ensures compliance of all operational procedures and personnel policies

  • Assists in executing marketing promotions at the facility

  • Accurately counts, balances and prepares shipments of large amounts of cash

  • Interfaces with facility manager promoting a harmonious relationship

  • Performs other related duties as assigned

    Supervisory Responsibilities: Yes

    Education and/or Experience:  1-3 years of experience. Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regards to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables. 

    Licenses/Certificates: Must be 21 years or older. Must be able to obtain a 3610 and Racing License from Louisiana Racing Commission.


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Track/Slot Operations: Cashier
Cashier - Video Poker - Fair Grounds Race Course and Slots (Gretna, LA)

A Video Poker Cashier provides quality service to each guest in a courteous and efficient manner while always displaying a pleasant enthusiastic attitude. A Video Poker Cashier is responsible for cashing all video poker tickets efficiently for the patrons. This position requires good communication skills, good personal grooming habits, and accurate money handling skills. This position is responsible for cleaning the poker area by emptying ashtrays, dusting machines, wiping down screens, and sweeping when carpet is soiled/dirty. During the course of the work day, the Video Poker Cashier may serve drinks to video poker guests. Qualified applicants must be at least 21 years of age, have the ability to stand for up to 8 hours in a shift and able to lift and/or move up to 10 - 25 pounds (with or without a reasonable accommodation).


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Track/Slot Operations: Facility/Venue Management
OTB Lead - Fair Grounds Race Course and Slots (Covington, LA)

Job Summary – Must be proficient and able to supervise each operating department within the OTB.  Carries out supervisory responsibilities in accordance with the business plan, policies, procedures and applicable laws and ordinances.

Essential Functions

  • Handles all aspects of customer relations

  • Directs, schedules and supervises all hourly staff

  • Ensures on a daily basis that all equipment within the facility is in working order and arranges repair and/or preventive maintenance

  • Posts daily programs and results (video poker and pari-mutuels)

  • Ensures compliance of all operational procedures and personnel policies

  • Assists in executing marketing promotions at the facility

  • Accurately counts, balances and prepares shipments of large amounts of cash

  • Interfaces with facility manager promoting a harmonious relationship

  • Performs other related duties as assigned

    Supervisory Responsibilities: Yes

    Education and/or Experience:  1-3 years of experience. Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regards to the implementation of current duties. Ability to define problems collects data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables. 

    Licenses/Certificates: Must be 21 years or older. Must be able to obtain a 3610 and Racing License from Louisiana Racing Commission.

    Physical Demands:  The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves lifting, walking, talking, hearing, bending, stooping, and climbing.  Must be able to lift and carry up to 50 pounds. Office/Casino environment; Subject to outdoor temperature; Exposed to smoke, bright lights and noise at times. The work environment consists of very non-demanding surroundings with a low noise level. Will occasional work in extreme heat or cold conditions.


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Track/Slot Operations: Facility/Venue Management
Off Track Betting Assistant Manager - Fair Grounds Race Course and Slots (Gretna, LA)

Job Summary – The Assistant Mutuel Manager has direct management responsibility for the Mutuel Department, excluding the Money Room, which provides professional services in a variety of positions throughout the Fair Grounds facility to satisfy customer inquiries, needs and request in a manner which meets and exceeds customer and company expectations.

Essential Functions

  • Coordinates all race day activities for front of the house mutuel activities.

  • Oversees, motivates and evaluates mutuel employees to achieve individual goals and collectively business unit goals.

  • Creates and maintains a working environment conductive to positive morale, quality, creativity and teamwork.

  • Advocates an operations structure that best serves customers by ensuring all general office systems, processes and controls are at peak efficiency.

  • Accounts for all division loads, cashier and self-service monies, vouchers, coupons, etc. used in performing job duties of mutuel lines and reconciles daily cash handling activities to confirm accuracy of cash received at beginning of shift and cash returned at end of shift.

  • Serves as front line liaison in respect to manned and self-service totalizer terminals and systems to identify, examine and resolve issues.

  • Ensures compliance with all operational and regulatory requirements.

  • Disseminates accurate and real-time information to customers and employees regarding the Fair Grounds’ offerings and escalates request for information to superiors when needed.  Educates customers and employees about the offerings.

  • Performs other related duties as assigned.

    Supervisory Responsibilities: Yes (6 direct reports)

    Education and/or Experience:  Associate degree or two years college. Two years pari-mutuel industry experience with a preference for some supervisory experience. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to define problems, collects data, establish facts and draw valid conclusions.  Ability to interpret an extensive variety of instructions and deal with several variables. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations in regard to the implementation of current duties.


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Track/Slot Operations: Live Event Production: Announcers, DJs, MCs
Camera man - Fair Grounds Race Course and Slots (New Orleans, LA)

Setup and operate television cameras on a daily basis for Fair Ground’s live and taped simulcast production.  In addition to camera operation, this position will assist in changing televisions  displays on the Fair Grounds property.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Operate television camera equipment in both studio and ENG configurations.
  • Understand what is needed to work in a live television environment.
  • Climb 50 foot towers multiple times during a shift.
  • Maintain consistency of established look of the production.
  • Execute commands of the Technical Director of the production.
  • Communicate technical or facility issues to your manager and/or Director.
  • Follow established safety guidelines for tower and roof locations.
  • Secure camera location and equipment following live production.
  • Other duties as assigned.

STANDARDS OF PERFORMANCE

  • Strong communication skills.
  • High level of professionalism with the ability to perform in a fast-paced work environment.
  • Work to be completed as directed in timely manner and with efficiency.

Applicants are encouraged to have previous experience in live television production, and should be familiar with various aspects of television production


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Track/Slot Operations: Usher/Ticket Taker
Usher - Fair Grounds Race Course and Slots (New Orleans, LA)

Greets guests and directs them to their seats upon arrival in the building or designated seating area.

Essential Duties and Responsibilities: include the following, other duties may be assigned.
Distributes programs and promotional materials to patrons;
Greets and directs guests to their seats;
Checks for safety hazards and /or area defects in seating areas;
Maintains opens and smooth access routes throughout seating area.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The employee should also have the following qualifications:

Experience/Education:
High School education or the equivalent,
Preferred six months of customer service experience

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving-
Listens and gets clarification;
Identifies and resolves problems in a timely manner.

Organizational Support-
Follows policies and procedures;
Follows instructions, responds to management direction.


Customer Service-
Responds to requests for service and assistance;
Responds promptly to customer needs;
Treats patrons in a kind and courteous manner.

Professionalism-
Approaches others in a tactful manner;
Adapts to changes in the work environment;
Is consistently at work on time;


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Track/Slot Operations: Food/Beverage Management
Food and Beverage Shift Supervisor - Food and Beverage (Oxford, ME)

Position Summary

Responsible for ensuring the overall effectiveness of the food outlets. Provides direction to all team members is these outlets on a daily basis. Provides empowerment to staff and shows dignity, kindness and respect. Involved in recruiting, interviewing, and screening applicants. Adherence to profit and loss versus budgeted numbers. 

Essential Job Functions

  1. Provides preshift information to staff about company events, marketing campaigns, adherence to SOPs and opportunities for advancement.

  2. Interviews applicants to obtain work history, education, training, job skills, and salary requirements.

  3. Ensures all areas of control are in compliance with Health Codes, OSHA standards, and all governmental agencies.

  4. Computer skills to include Word and Excel.

  5. Issues or witnesses corrective counseling sessions to team members.

  6. Maintains department files that will be updated as necessary to include absences, tardy, behavior and corrective counseling.

  7. Enacts and tracks all paperwork necessary for team members, such as weekly schedules.

  8. Is a role model for team members and leaders; responds to questions positively and according to Company policy.

  9. Recognizes and adapts to trends in the industry.  Brings items forth to fit our theme and concept.

  10. Work with communication devices such as telephones, email, walkie talkies, and computer.

  11. Corresponds and speaks with guests to maintain great guest relations and provides opportunities for loyalty to occur.

  12. Programming capabilities with Point of Sale system.

  13. Responsible for all maintenance of equipment and supplies in the outlet, and for maintaining adequate supplies for all expected business volumes.

  14. Maintains confidentiality and security of relevant information.

  15. Maintains an awareness of applicable laws and operates within those guidelines.                                                                                                                                                                                             

    Job Specifications

  • Two (2) years in management in a high-volume food service position.

  • Demonstrated record of successful interpersonal skills in regards to working with diverse people and levels of authority.

  • Multi-task ability.

  • Knowledge and experience with computers and software programs to include word processing and spreadsheet packages such as Word for Windows and Excel Spreadsheets.

  • Must have the ability to work with the payroll and the inventory system.

  • Demonstrated ability to communicate effectively, both written and verbal.

  • This position requires sufficient experience, education and job knowledge to meet current business needs.

Physical Demands and Work Environment

May need to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. At other times, the work requires some physical exertion, such as reaching, standing, walking, pushing, pulling, and lifting.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please explain your experience in this area.
2. Please indicate your food and beverage experience.
3. Please indicate your ability to work weekends and holidays.
4. Please indicate your ability to work regularly at night.
5. Please include your desired salary.
6. Please indicate your customers service experience.
7. Have you ever been convicted of a crime?


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Track/Slot Operations: Food/Beverage Management
Director of Surveillance - Harlow's Casino Resort & Hotel (Greenville, MS)

Responsible for all surveillance including cameras and other equipment in the casino, hotel, restaurants and entertainment complex. 

Responsible for protecting the integrity of company assets, and helping to ensure the safety of guests and team members.

·         Coordinates activities of all staff.

·         Selects and hires new team members.

·         Trains staff for Surveillance and Supervisor duties.

·         Evaluates performance of all team members.

·         Recommends promotions.

·         Handles all team member disciplinary actions per company policy.

·         Coordinates scheduling for normal and special circumstances.

·         Ensures that Supervisors and staff understand and follow company policies.

·         Recommends improvements in procedure.

·         Reports suspicious activity when observed.

·         Notifies senior management of actions taken in cases of cheating, theft, or embezzlement.

·         Creates and maintain working rapport with Director of Security.

·         Directs special observations as requested by Casino management, Security or other department heads.

·         Consults with Casino management regarding gaming violations.

·         Creates and maintain liaison with Mississippi Gaming commission.

·         Creates and maintain files of Surveillance activities and data.

·         Ensures proper functioning of all Surveillance equipment.

Incumbent must be able to obtain and maintain any necessary certifications and/or licenses.

Educational or formal training

Requirements:

College Degree required and/or experience equivalent..

Experience:

(amount and type or nature of experience)

10 to 15 years’ experience in surveillance in a casino with at least 3 to 5 of those years as Manager or Director. Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


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Track/Slot Operations: Custodial/Housekeeping
Housekeeping Attendant - Harlow's Casino Resort & Hotel (Greenville, MS)
Our Housekeeping Attendants are friendly, outgoing, and have excellent customer service skills. Duties of this position include, maintaining the floors, walls and ceilings of our facilities as well as maintaining the furnishings and keeping the facility neat and organized for our guests and staff. Housekeeping Attendants may operate floor cleaning or carpet cleaning equipment and perform other duties as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. Can you speak, read and write English?
5. Do you have experience working in a fast-paced environment?
6. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
7. Will you consent to pre-employment or random drug testing and background checks?
8. How many pounds are you able to lift without assistance?
9. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
10. Are you capable of handling customers in a polite and respectful manner?
11. How would you define your teamwork abilities?
12. Do you understand quality and have an eye for detail?
13. How would you rank your ability to multi-task and follow directions?
14. Are you accustomed to standing on your feet for long periods of time?
15. Have you ever been terminated from a job or asked to resign?
16. On your current or last job, which best describes your work schedule?
17. When dealing with difficult guests, you should:
18. Are you 21 years of age ?
19. If we were to contact your previous employers, would all of them be willing to hire you again?
20. We are open 365 days a year, will this be a problem for you?


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Track/Slot Operations: Casino Floor Staff
Slot Attendant - Harlow's Casino Resort & Hotel (Greenville, MS)
Our Slot Attendants are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position include but are not limited to: safeguarding slot assets, monitoring slot activities, providing change, minor repairs on machines and performing related duties as assigned. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Are you capable of handling customers in a polite and respectful manner?
11. Have you ever been terminated from a job or asked to resign?
12. On your current or last job, which best describes your work schedule?
13. When dealing with difficult guests, you should:
14. When working in a fast-paced environment, which of the following best describes you?
15. Are you 21 years of age ?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. I am willing to do tasks outside of my job description which may include other side duties.


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Track/Slot Operations: Slot Technician
Slot Technician - Harlow's Casino Resort & Hotel (Greenville, MS)
A Slot Technician is responsible for monitoring slot activities for adherence to company policies and various gaming regulatory requirements, as well as repairs, services and performs preventative maintenance on slot machines on a scheduled basis. The Tech makes recommendations for improved productivity relative to mechanical and electrical requirements.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Can you speak, read and write English?
6. Do you have experience working in a fast-paced environment?
7. Do you enjoy working with and serving people?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. How many pounds are you able to lift without assistance?
11. Do you have any range of motion limitations that would prevent you from standing long periods, bending, stretching, pushing, pulling or continually using your fingers and wrists?
12. How would you define your teamwork abilities?
13. How would you rank your ability to multi-task and follow directions?
14. Are you accustomed to standing on your feet for long periods of time?
15. Have you ever been terminated from a job or asked to resign?
16. When dealing with difficult guests, you should:
17. Are you 21 years of age ?
18. We are open 365 days a year, will this be a problem for you?
19. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Server/Concessions
Beverage Server - Harlow's Casino Resort & Hotel (Greenville, MS)
As a Beverage Server, you will be a member of our outstanding Food and Beverage Department. The Beverage Server is friendly and stylish, will make all guests feel welcome and serve the guest in a hospitable manner to ensure positive guest experience. Duties of this position will require experience with taking drink orders and serving in a timely, friendly and enthusiastic manner.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. How many pounds are you able to lift without assistance?
11. Are you capable of handling customers in a polite and respectful manner?
12. Are you able to lift up to 25 lbs and stand on your feet for long periods of time that may exceed 10 hours?
13. When dealing with difficult guests, you should:
14. When working in a fast-paced environment, which of the following best describes you?
15. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
16. Are you 21 years of age ?
17. If we were to contact your previous employers, would all of them be willing to hire you again?
18. We are open 365 days a year, will this be a problem for you?
19. How much experience do you have handling cash and providing change?


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Track/Slot Operations: Cashier
Cage Cashier - Harlow's Casino Resort & Hotel (Greenville, MS)
Our Cage Cashiers are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position include but are not limited to: safeguarding cage bank assets, servicing customers with exchanges of tickets for cash, cashing checks, verifying and providing funds for records, jackpot payouts and soft count funds. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. Are you accustomed to standing on your feet for long periods of time?
10. Have you ever been terminated from a job or asked to resign?
11. On your current or last job, which best describes your work schedule?
12. When dealing with difficult guests, you should:
13. Several guests are waiting for service. Some are becoming angry. You and the other Team Members are not keeping up with the work. You can see more guests heading your way, what would you do?
14. Are you 21 years of age ?
15. If we were to contact your previous employers, would all of them be willing to hire you again?
16. We are open 365 days a year, will this be a problem for you?
17. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
18. How much experience do you have handling banking and cash deposits?
19. How much experience do you have handling cash and providing change?
20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Casino Slots Manager
Slot Operations Manager - Oxford Casino (Oxford, Me)

Position Summary

The primary objective of the Slot Operations Manager is ensuring the profitability of the Slot floor, guests are receiving outstanding service, and the slot machines are achieving optimization levels. The Slot Operations Manager oversees the work performed by the Slot Department and vendors for all assigned shifts.

Essential Job Functions                                                                       

  1. Walk the property and maintain a high level of visibility on the gaming floor.
  2. Oversee the hiring, training, performance management and corrective action processes for Slot Operations.
  3. Promotes outstanding guest service throughout the Slot Department.
  4. Maintains open communication with management / supervisory staff and ensures reporting of any problems or irregularities are corrected in a timely manner.
  5. Approves large jackpots above levels authorized for subordinates as set out in the submitted System of Internal Controls.
  6. Ensures all slot machines and all related slot systems are operating efficiently at all times.
  7. Works with and trains staff members according to Company standards as well as adheres to all Local, State and Federal laws regarding employment.
  8. Ensures compliance with all Maine gaming regulations.
  9. Maintains a positive and professional demeanor during all interactions with fellow Team Members and Vendors.
  10. Ability to accept performance feedback in professional manner.

Job Specifications

  • Seven Plus (7+) years of direct management experience Slot Operations.
  • Must be at least 21 years of age.
  • Must possess demonstrated knowledge of cheat detection.
  • Demonstrated overall working knowledge of the operation of slot machines.
  • Ensures profitability and maximum slot machine efficiency.
  • Must have demonstrated computer application skills.
  • Must have a solid background in slot operations, Oasis 360 Slot System, Microsoft office suite, MicroStrategy BIS tools, and a thorough working knowledge of the following manufacturer’s games: IGT, Bally, WMS, Aristocrat, and Konami, and know both new and older machines, as well as system and participation games.
  • Must possess excellent verbal and written communication skills.
  • Must possess excellent interpersonal, organizational and customer service skills.
  • This position requires sufficient experience, education and job knowledge to meet current business needs.

 

Physical Demands and Work Environment

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. At other times, the work requires some physical exertion, such as long periods of standing, walking or climbing; recurring bending, reaching, pushing, pulling and lifting, or similar activities. The work may require specific, but common, physical characteristics and abilities, such as above average agility and dexterity. The work environment is one with possible exposure to prolonged loud noise.


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Track/Slot Operations: Chef/Cook
Cook - Oxford Casino (Oxford, ME)

GENERAL SUMMARY
Responsible for ensuring the overall effectiveness of the kitchen areas. Responsible for preparing food and all menu items with integrity and in accordance with set recipes and plating diagrams. Shows dignity, kindness and respect to all team members. Adherence to company standards and directives.

PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

• Adheres to all Standard Operating Procedures, SOPs.

• Be detail oriented and ensure that all items are correct, perhaps hundreds of times over.

• Completion of all daily menus and food products on all parts of the line/kitchen.

• Report any poor or inferior quality product to Lead Chef or above immediately upon noticing.

• Proper food handling in accordance with the County Health Department.

• Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to lift, carry, and push items up to 40 pounds with no hindrance. Normal hearing, vision, and hand/eye coordination and manual dexterity.

• Having all menu items on hand, or F&B approved substitutions and communicated to entire front of the house team.

• Provide opportunities for loyalty to ultimately occur with guests.

• Accuracy in all recipes used in the outlet, whether produced there or not, and if applicable, proper plating with set standards.

• Daily taking and maintaining of your area and inventory.

• Guaranteeing quality product is on your area at all times.

• Report any facilities needs or equipment failures to your supervisor or outlet manager as soon as noticed.

• Maintains confidentiality and security of relevant information and an awareness of applicable laws and operates within those guidelines.

JOB SPECIFICATIONS
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.

• Multi-task ability.

• Demonstrated ability to communicate effectively, both written and verbal, and body language.

• This position requires sufficient experience, education and job knowledge to meet current business needs
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. What shifts have you worked in the past?
2. What specific days of the week are you NOT available to work?
3. What specific times of the day are you NOT available to work?
4. Have you ever been convicted of a crime? If so, please explain.


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Track/Slot Operations: Server/Concessions
Restaurant Server - Oxford Casino (Oxford, ME)

GENERAL SUMMARY:

Responsible for ensuring the overall effectiveness of guest service in the food outlet (Restaurant). Gives direction to guests or attendees in this outlet as needed. Shows dignity, kindness and respect to guests and team members. Involved in setting up, maintaining, and working a shift or shifts in a dining room. Adherence to company standards and directives

PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

1.Adheres to all Standard Operating Procedures, SOPs.
 

2.Cleans and polishes tableware of spots, prebusses.
 

3.Delivers and dispense items ordered by guests; beverages, food, and non-food items via tray service.
 

4.Guest banking all dining room checks.
 

5.Use point of sale equipment to enter orders for kitchen personnel.
 

6.Uses equipment such as coffee brewers, iced tea makers, and juice, soda, and milk dispensers.
 

7.Service area and number of cover requirement to be determined.
 

8.Must buss tables in a timely manner to accommodate new business if needed.
 

9.Is a role model for the company and responds to questions positively.
 

10.Be detail oriented and ensure that all items are set correctly, perhaps hundreds of times over, in the restaurant and the side areas.
 

11.Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to lift and carry items up to 40 pounds with no hindrance. Normal hearing, vision, and hand/eye coordination and manual dexterity.
 

12.Work with communication devices such as telephones, and bulletin boards.
 

13.Talk with guests to maintain great guest relations and provides opportunities for loyalty to occur.
 

14.Maintains confidentiality and security of relevant information.
 

15.Maintains an awareness of applicable laws and operates within those guidelines.
 

JOB SPECIFICATIONS

1.Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority.
 

2.Multi-task ability.
 

3.Ability to carry a tray with a minimum of four filled glasses.
 

4.Service and refill beverages for guests.
 

5.Demonstrated ability to communicate effectively, both written and verbal.
 

6.This position requires sufficient experience, education and job knowledge to meet current business needs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What specific days of the week are you NOT available to work?
2. What specific times of day are you NOT available to work?
3. Are you available to work weekends and/or holidays?
4. Have you ever been convicted of a crime? If so, please explain.


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Track/Slot Operations: Kitchen Staff/Dishwasher
Kitchen Steward - Oxford Casino (Oxford, ME)

Job Title: Steward
Reports to: Kitchen Supervisor
Job Code: FB075 Pay Code: (H1) 2


GENERAL SUMMARY
Responsible for the overall cleanliness of kitchen areas and dishware, tableware, and service ware under the guidance of the Kitchen Supervisors.

PRINCIPAL DUTIES AND RESPONSIBILITIES (Essential Functions)

• Cleans according to standards the following items and areas: Broilers, deep fryers, grills, ovens, range hoods, ware washing machines, and floors and walk-ins.

• Carefully rinse all dishware, tableware, and service ware for restaurants before sending them through the dish machine.

• Knows and practices Health and Safety standards as set forth by governmental agencies.

• Washes hands at each possible point of contamination.

• Clean, deck brush, and mop all kitchen floors.

• Follows 3-compartment sink procedures.

• Weekly de-liming of each dish machine.

• All team members in this position would be required to frequently lift/carry a maximum of 50 pounds.

• Cleans and tidies storerooms as requested.

• Uses all chemicals according to use, and knows where MSDS sheets are located.

• Leave your area clean before your shift ends for the day.

• Report any malfunctions of the dishwashing machine, (including temperatures too low or too high) or any other type of equipment used.

• Report any insects or infestations as discovered.

JOB SPECIFICATIONS
• Set up, break down, and maintain all dishwashers.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What shifts have you worked in the past?
2. What specific days of the week are you NOT available to work?
3. What specific times of the day are you NOT available to work?
4. What is the highest level of schooling you have attained?
5. If you attended college, what was your major?
6. How old were you when you first worked for money?
7. What activities did you participate in while in high school?
8. Since finishing your schooling, how many employers have your worked for?
9. Have you ever been convicted of a crime? If so, please explain.


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Track/Slot Operations: Cashier
Express Attendant - Oxford Casino (Oxford, ME)

General Summary

The Express Attendant will contribute to the success of Oxford Casino by providing customer service to all guests and Team Members. They will create an experience for all guests by providing them with prompt service, quality beverages and products, and maintaining a clean and comfortable store experience. Excellent customer service skills are required.

PRINCIPAL DUTIES AND RESPONSIBILITIES (*Essential Functions)

• *Adheres to all Standard Operating Procedures, SOPs

• *Deliver and dispense items ordered by Guests.

• *Guest banking all takeout checks.

• *Use point of sale equipment to enter orders for Kitchen personnel, and close out checks

• *Uses equipment such as and soda, juice, and milk dispensers

• *Is a role model for the company and responds to questions positively

• *Be detail oriented and ensure that all items are correct, perhaps hundreds of times over, in the Season Express, checks, and showcase

• *Required prolonged standing and walking with mobility. Bending and reaching from a level height to 6 feet. Ability to lift, carry, and push items up to 40 pounds such as Food Service carts with no hindrance. Normal hearing, vision, and hand/eye coordination and manual dexterity

• *Able to perform under stressful, demanding situations in perhaps small quarters of four feet or less, with four foot access and contact with Team Members and Guests. Ability to work in a smoking or non-smoking area

• *Work with communication devices such as telephones, and bulletin boards

• *Talk with Guests to maintain great Guest relations and provides opportunities for loyalty to occur

• *Maintains confidentiality and security of relevant information

• *Maintains an awareness of applicable laws and operates within those guidelines

JOB SPECIFICATIONS
• Demonstrated record of successful interpersonal skills in regard to working with diverse people and levels of authority

• Multi-task ability

• Ability to cash-handle

• Service and fill beverage and food orders for Guests

• Demonstrated ability to communicate effectively, both written and verbal, and body language

• This position requires sufficient experience, education and job knowledge to meet current business needs

Note: When you apply for this job online, you will be required to answer the following questions:

1. What shifts have you worked in the past?
2. What specific days of the week are you NOT available to work?
3. What specific times of the day are you NOT available to work?
4. Have you ever been convicted of a crime? If so, please explain.


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Track/Slot Operations: Custodial/Housekeeping
EVS/ Housekeeping Supervisor - Riverwalk Casino (Vicksburg, MS)

Job Summary

Supervise work activities of casino cleaning personnel to ensure clean, orderly, and attractive to ensure the casino is clean;  Assign duties, inspect work and investigate complaints regarding EVS service and equipment and take corrective action;  May requisition EVS supplies and equipment, take periodic inventories, screen applicants, train new employees and recommend dismissals.

 

Essential Functions

 

Include, but are not limited to:

  • Assign workers their duties and inspect work for conformance to prescribed standards of cleanliness.

  • Inventory stock to ensure adequate supplies.

  • Perform cleaning duties in cases of emergency or staff shortage.

  • Issue supplies and equipment to workers.

  • Establish standards and procedures for work of EVS staff.

  • Screen job applicants and hire new employees and recommends promotions, transfers and dismissals.

  • Performs other duties as assigned.

Supervisory Responsibilities

EVS Attendant, Room Attendants, Room Inspector.

 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear clearly. Must have the ability to lift at least 25 pounds.

 

Education and / or Experience

High school diploma or equivalent. No experience necessary.

 

Licenses/ Certificates

 

The requirements listed below are representative of the knowledge, skill, and/or ability required

 

  • Knowledge of principles and processes for providing customer service.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Skills and Knowledge

 

  • Ability to read, analyze and interpret common documentation.

  • Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the staff.

  • Ability to write and present information to management in a reasonable manner.

  • Ability to define problems, collect data, establish facts and draw valid conclusions.

  • Ability to interpret an extensive variety of instructions and deal with several variables.

  • Excellent math and communication skills.


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Track/Slot Operations: Security
Security Officer - Riverwalk Casino (Vicksburg, MS)
Our Security Officers are friendly helpful and responsible for the protection, safeguarding and security of assets, personnel, customers and all visitors. Duties of this position include but are not limited to: maintaining security of entire slot facility during assigned shift, oversees guest and employee safety, prepares reports, serves as an escort for coins, cash and company personal as needed. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Do you have experience working in a fast-paced environment?
8. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
9. Will you consent to pre-employment or random drug testing and background checks?
10. Are you capable of handling customers in a polite and respectful manner?
11. Are you accustomed to standing on your feet for long periods of time?
12. Have you ever been terminated from a job or asked to resign?
13. On your current or last job, which best describes your work schedule?
14. When dealing with difficult guests, you should:
15. When working in a fast-paced environment, which of the following best describes you?
16. Are you 21 years of age ?
17. If we were to contact your previous employers, would all of them be willing to hire you again?
18. We are open 365 days a year, will this be a problem for you?
19. I am willing to do tasks outside of my job description which may include other side duties.
20. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Casino Floor Staff
Dealer - Riverwalk Casino (Vicksburg, MS)

Summary:Experienced dealers will be responsible for dealing all games professionally, accurately, and according to policies and procedures. Take losing bets and pay winning bets according to established rules and procedures. Deal the games in a high volume, fast paced and customer orientated gaming facility. Deal all games including Blackjack, Craps, and Roulette.Respond to all guests questions, concerns, comments and behaviors in a polite, respectful and patient manner at all times.Major Responsibilities:Handle Guest transactions for buy-ins, payoffs, and markers Provide prompt, accurate, and courteous service in accordance with policies and procedures Notify supervisor(s) of any irregularities in the play and/or transactions during the shift Adhere to appropriate gaming regulations, policies, and procedures Ability to distinguish letters, numbers and symbols Verify fills and credits to the game Eye/hand coordination and manual dexterity Educates our guests on the proper rules and procedures of table games Computes payable odds and payable winning bets Monitors guests play and table action to ensure the integrity of the games and company assetRequirementsGAMING INDUSTRY EXPERIENCE IS REQUIREDRequirements: Normal vision range2-3 years previous table game dealing experience Minimum age requirement 21. Constant contact with Guests and Team Members Apply skill in dealing individual games Regular, predictable attendance High School Diploma/GED Must maintain a neat professional appearance at all times Excellent math and communication skills Must be able to obtain a gaming license in the state of Mississippi Other job-related duties as assigned Dealer(s) are part of the Table Games Team and report to Table Games Supervisor(s). Typical physical demands require:Mobility Prolonged standing Use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear clearlyTypical working conditions may be unusually:Hot Cold NoisyDimly lit or illuminated

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least age 21?
2. Do you have the ability to read, write, and do simple arithmetic?
3. Do you have experience working in a fast-paced environment?
4. Are you accustomed to standing on your feet for long periods of time?
5. Do you prefer to work in a structured environment?
6. How would you rank your ability to multi-task and follow directions?
7. Have you been involved in a conflict at work that resulted in a verbal or written warning?
8. What are your thoughts on working beyond your normal scheduled hours?
9. Will you consent to pre-employment background checks, pre-employment and/or random drug testing, past employment verification and/or reference checks?
10. Are you willing to wear a uniform and follow grooming standards?
11. Can you speak, read and write English?
12. It is important for me to provide the best customer service I can deliver.
13. Are you willing to work weekends and holidays?
14. Define your teamwork abilities:
15. I can't give personal attention to every guest.
16. A guest's attitude influences how I treat them.
17. Are you an existing employee?
18. Which of the following is the main reason you are applying for this position?
19. Which statement best describes you?
20. Please describe the way in which you left your most recent past employer:
21. Are you physically able to perform the job duties and responsibilities as described in the job description with or without accommodations?
22. How many years relevant experience do you have in the position for which you are interested?


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Track/Slot Operations: Cashier
Counter Server - Riverwalk Casino (Vicksburg, MS)
Our Counter Server are outgoing, friendly and possess aggressive hospitality. You will be responsible for providing our customers with courteous, quick and efficient service with a pleasant and enthusiastic attitude. Duties of this position will include but not be limited to: daily set-up, cashiering, menu preparation, hygiene of work area and composing inventory lists. Qualified applicants must be at least 21 years of age and able to lift 25 – 50 pounds (with or without a reasonable accommodation).

Note: When you apply for this job online, you will be required to answer the following questions:

1. Were you referred to this company by a current employee?
2. Have you ever worked for this company or franchise-owned location before?
3. How many years experience do you have in the position for which you are interested?
4. How many employers have you worked for in the past 3 years?
5. Excluding vacation or approved time off, how many days have you missed in the past year?
6. Can you speak, read and write English?
7. Have you ever pled guilty and/or been convicted of a felony or gross misdemeanor, or are you presently under charge for violating any laws other than minor traffic violations? Prior convictions will not necessarily disqualify an applicant from consideration for employment.
8. Will you consent to pre-employment or random drug testing and background checks?
9. How many pounds are you able to lift without assistance?
10. Are you capable of handling customers in a polite and respectful manner?
11. Are you accustomed to standing on your feet for long periods of time?
12. Have you ever been terminated from a job or asked to resign?
13. On your current or last job, which best describes your work schedule?
14. When dealing with difficult guests, you should:
15. Are you at least 21 years of age?
16. If we were to contact your previous employers, would all of them be willing to hire you again?
17. We are open 365 days a year, will this be a problem for you?
18. Is it fair to be fired for giving food to friends once in a while?
19. Is it OK to borrow money out of the cash register as long as you plan to pay it back the same day?
20. How much experience do you have handling cash and providing change?
21. If you are being considered for a position, you may receive an assessment which must be completed within 24 hours. The assessment will be sent to the email address you indicated on your application. Are you willing to comply with completion of the assessment(s) within this time frame?


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Track/Slot Operations: Chef/Cook
Executive Sous Chef - Riverwalk Casino (Vicksburg, MS)

Coordinates activities of and directs training of chefs, cooks, and other kitchen worker engaged in preparing and cooking foods to ensure and efficient and profitable food service by performing the following duties personally or through subordinate supervisors.

  • Creates and updates menus to maximize profits and control food costs.

  • Develops and test recipes.

  • Maintains inventory of kitchen supplies and food.

  • Adhere to all sanitation and cleanliness standards as set by the Mississippi Department of Health and the Company. 

  • Ensure compliance the regulatory controls both internal and external including but not limited to state and federal laws.

  • Provide safe quality food to company specifications. 

  • Provides feedback and performance evaluations to all employees.

  • Responsible for quality, consistency and presentation of all food products served or delivered to guests.

  • Performs other duties as assigned.

Education / Training / Experience

High school diploma or equivalent. At least 5 years prior experience in fine dining restaurant with proven track record.

 

Qualifications

 

The requirements listed below are representative of the knowledge, skill, and/or ability required

 

  • Must have strong culinary background in fine dining food management with solid work history.

  • Must have the ability to obtain an ABC permit issued by the Alcohol Beverage Commission of Mississippi.

  • Knowledge of principles and processes for providing customer service.

  • Knowledge of principles and processes for providing customer service.

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Would you consent to pre-employment background checks, if required, including past employment information, education verification, reference checks, criminal records and drug screening?
2. If required by management, would you be willing to work extra hours?
3. How many years of experience do you have in the position for which you are interested?
4. Do you have the ability to close sales with add-ons and up-selling to meet the customer's needs?
5. How proficient are you with Microsoft Office, Excel and Word?
6. What is your level of experience with using e-mail or other systems for communication?
7. What is your experience level writing reports?
8. I am willing to do tasks outside of my job description, and other side duties that may be asked of me.
9. I have worked in a customer service related position before.
10. Can you speak, read and write English?
11. How much experience do you have up-selling to a guest?
12. Are you physically able to perform all the job duties and requirements as outlined in the job description for this position?
13. Would you and your past supervisors consider you a goal oriented team player with a
14. How many words per minute are you able to type?
15. Define your teamwork abilities:
16. Which of the following is the main reason you are applying for this position?
17. Which statement best describes you?
18. Please describe the way in which you left your most recent past employer:
19. How many years relevant experience do you have in the position for which you are interested?
20. How many executive level managers have you directly supported at one time?
21. What best describes your experience with event planning?
22. Are you 21 years of age or older?


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