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    Current available jobs in Technical Services:


    » Scrum Master - Churchill Downs Incorporated (Louisville, KY)
    » IT Help Desk Analyst - Churchill Downs Incorporated (Louisville, KY)
    » Business Intelligence Technical Lead - Churchill Downs Incorporated (Louisville, KY)
    » Sr. Director of IT - Riverwalk Casino (Vicksburg, MS)
    » DevOps Engineer - TwinSpires.com (Lexington, KY)
    » Database Engineer - Twinspires.com (Lexington, KY)
    » Software Engineer (Front-end) - TwinSpires.com (Louisville, KY)
    » Scrum Master - TwinSpires.com (Louisvlle, KY)
    » Director of Hub Operations - United Tote (Louisville, KY)
    » Technician/Operator - United Tote - Dania Jai Alai (Dania Beach, FL)
    » Technician/Operator - Full Time - United Tote - Pompano Race Track (Pompano, FL)
    » Technician Operator - United Tote Fair Grounds (New Orleans, LA)


    Technical Services: Technical Services Management
    Scrum Master - Churchill Downs Incorporated (Louisville, KY)

    Job Summary – The Scrum Master will be responsible for facilitating a Scrum team to deliver of software and solutions for the Business Intelligence business.  The Scrum Master will help guide and coach the team and the organization in the practices of Agile.  They will act as facilitator and process steward. 

    Essential Functions and Characteristics

    • A team-based servant leader who leads by example
    • Strongly supporting the Product Owner and Development Team in their progress to the goal of the iteration and release
    • Leverage experience and specialized knowledge to guide and coach the Business Intelligence team on how to use Agile/Scrum practices and principles to get the most out of self-organization
    • Teach techniques around planning, decision making, collaboration, and introspection to make the processes more effective, efficient, and engaging
    • Help teams develop through impartial observation and suggestions so we can continuously improve
    • Facilitates all team meetings, including daily stand-up, iteration planning, team demo, retros and more
    • Removing impediments so the team can remain focused on achieving objectives.
    • Facilitating discussion, decision making, and conflict resolution
    • Assisting with internal and external communication, improving transparency, and radiating information
    • Supporting and educating the Product Owner, especially with respect to refining(aka grooming) and managing the product backlog
    • Assist in thoughtfully modifying our processes so we can be more successful
    • Enjoy coaching and mentoring a team to maximize progress and potential
    • Motivated and driven, and have the ability to influence and drive teams to success using Agile/Scrum/Lean practices

    Supervisory Responsibilities:    None

    Education and/or Experience: 

    • Bachelor of Science in Information Science/Systems, or equivalent experience and industry certifications
    • First level Scrum Master certification (PSM I, CSM )
    • In-depth knowledge of SAFe (Scaled Agile Framework) three plus years’ experience as a Scrum Master
    • Excellent communication, interpersonal, organizational, facilitation, presentation and team building skills
    • Experience with Rally or other Agile Management tools

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    Technical Services: Technical Support/Help Desk
    IT Help Desk Analyst - Churchill Downs Incorporated (Louisville, KY)

    Summary

    The IT Help Desk Analyst works on a team of first and second tier responders to provide customer support, troubleshooting, and solutions for all PC-related (hardware and software) and employee-facing technical incidents and requests. This position requires excellent communication skills and a very strong, well-rounded corporate technical support background.

    Key Responsibilities

    • Responsible for assisting end users with questions about supported software and computing platforms
    • Diagnose and resolve technical hardware and software issues
    • Maintain hardware accountability and inventory
    • Develop, maintain, and deploy corporate standard PC image
    • Ensure applicable virus and malware protection
    • Deploy client equipment and install/configure software
    • Perform applicable Active Directory account administration
    • Document and publish repeatable resolutions
    • Follow standard processes and procedures including escalation and compliance
    • Stay current and informed with system statuses, changes, and updates

    Required Qualifications

    • Associates Degree in Information Science or other closely related discipline; or equivalent experience coupled with industry certifications
    • Minimum of 2 years in a help desk and/or client-side position supporting 300+ computers
    • Demonstrated proficiency in:
    • PC Hardware, Peripherals, and Windows OS
    • MacBooks and Mac OS
    • Microsoft Office/Outlook
    • Active Directory and Microsoft Exchange account administration
    • Desktop Imaging
    • Client Data Backup and Restore procedures
    • Printer Support and Troubleshooting
    • Excellent verbal and written communication skills
    • Travel may be required for this position. Current travel demands are < 10% per year and are subject to change depending on need.

    Desired Qualifications

    • Knowledge of ManageEngine ServiceDesk Plus or other relevant industry-leading ticketing system application(s)
    • Microsoft System Center Configuration Manager
    • Symantec Endpoint Protection
    • EMC Avamar Backup and Recovery
    • ITIL v3 knowledge or certifications

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    The noise level in this work environment is usually moderate.


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    Technical Services: IT Database Management/Services
    Business Intelligence Technical Lead - Churchill Downs Incorporated (Louisville, KY)

    Business Intelligence Technical Lead

    Churchill Downs Incorporated (CDI) is looking for team members who have great ideas and can bring smiles to our guests.  Our many locations and various businesses provide opportunities for growth and advancement.  We are big on collaboration, ethical work practices, diversity, and having fun!  Churchill Downs Incorporated (CDI) owns and operates the world-renowned Churchill Downs Racetrack, home of the Kentucky Derby and Kentucky Oaks, as well as ten racetrack and casino operations in several different states.  CDI also owns Big Fish Games, Inc., one of the world’s largest producers and distributors of casual games; the country's premier online wagering company, TwinSpires.com; the totalisator company, United Tote; and a collection of racing-related telecommunications and data companies. 

    The Mission

    We’re looking for skilled, passionate and curious individuals who want to have an impact on the way we work.  We are seeking a Business Intelligence Technical Lead who can work across a range of technologies and interact with stakeholders and partners across the company. The perfect candidate can apply a breadth of knowledge, extensive technical skills, and strategic thinking to build business intelligence systems that people across the enterprise rely on to make important operational and strategy decisions.  Our goal is to provide essential information and insights that are unavailable through other means to help our partners be successful in their various businesses, particularly casinos and racing.

    The Business Intelligence Technical Lead will leverage their expertise in guiding other team members through the most demanding business and technical challenges and drive the evolution of the data warehouse and enterprise analytics platform.  This person will provide technical expertise and oversight to other team members, align the technology with business goals and needs, and drive development and operational excellence for the team.  You will use Microsoft SQL Server and MicroStrategy to solve our company’s most significant data challenges and accomplish key strategic business initiatives.  We’re looking for effective communicators that like to work in an agile and collaborative team environment.  You’ll have the opportunity to do hands-on development, mentor team members, have direct access to customers, and have a significant influence on the business.

    What We Do

    We design, implement and maintain our data warehouse and reporting systems.  This year we’re focusing on providing insights that have a significant influence on our casino business, scaling the team, and improving our infrastructure, tools, and processes.

    •      Work with the major stakeholders to understand their top challenges and identify ways to solve them.

    •      Collaborate within our team to build systems and process on which the business relies.

    •      Use SQL Server Integration Services (SSIS), SQL, and C# to extract, transform, and load data from a variety of different systems.

    •      Develop solutions in MicroStrategy for both enterprise reporting and to enable self-service.

    You Might Be a Good Fit If

    You’re curious, motivated, comfortable with ambiguity, play well with others and can drive the technical vision for a team.

    You have experience with:

    •      Data warehousing on MS SQL Server including architecture, infrastructure, ETL development and design.

    •      Advanced SQL and query optimization.

    •      Designing and building scalable, maintainable ETL for MS SQL Server.

    •      Writing code using C# and PowerShell.

    •      Data Modeling.

    •      Scripting for ETL development and automation.

    •      Developing reports, dashboards, and cubes in MicroStrategy.

    •      Driving up the quality of your team’s code through reviews and feedback.

    •      Sharing your knowledge with the rest of the team.

    •      Getting things done using Scrum.

    •      Learning, learning, and learning.


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    Technical Services: Computer Information Systems
    Sr. Director of IT - Riverwalk Casino (Vicksburg, MS)

    • Plans, coordinates, directs, and designs all operational activities of the IT department and provides direction and support for IT solutions that enhance mission-critical business operations.• Formulates and deploys long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.• Manages IT department, operational and strategic planning, including business requirements, budgeting, project planning and organizing the allocation of resources.• Authorizes and oversees the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs.• Responsible for all computer hardware, communications equipment and software used in the conduct of the slot machine licensee's operations.•  Develops and implements all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Mississippi Gaming Control Board regulations.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Would you consent to pre-employment background checks, if required, including past employment information, education verification, reference checks, criminal records and drug screening?
    2. If required by management, would you be willing to work extra hours?
    3. How many years of experience do you have in the position for which you are interested?
    4. Do you have the ability to close sales with add-ons and up-selling to meet the customer's needs?
    5. How proficient are you with Microsoft Office, Excel and Word?
    6. What is your level of experience with using e-mail or other systems for communication?
    7. What is your experience level writing reports?
    8. I am willing to do tasks outside of my job description, and other side duties that may be asked of me.
    9. I have worked in a customer service related position before.
    10. Can you speak, read and write English?
    11. How much experience do you have up-selling to a guest?
    12. Are you physically able to perform all the job duties and requirements as outlined in the job description for this position?
    13. Would you and your past supervisors consider you a goal oriented team player with a
    14. How many words per minute are you able to type?
    15. Define your teamwork abilities:
    16. Which of the following is the main reason you are applying for this position?
    17. Which statement best describes you?
    18. Please describe the way in which you left your most recent past employer:
    19. How many years relevant experience do you have in the position for which you are interested?
    20. How many executive level managers have you directly supported at one time?
    21. What best describes your experience with event planning?
    22. Are you 21 years of age or older?


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    Technical Services: Web Design/Development
    DevOps Engineer - TwinSpires.com (Lexington, KY)

    Job Summary

    As a member of the Release Management Team you will share responsibilities of deploying and ensuring success of releases. You will be playing a major role in automation of the complete process. You will be representing Release and Operations team while interacting with wide variety of technical teams including Operations, Development, Product Support, Customer Service and other related organizations. This position requires ability to work with development to create release processes that can be easily deployed and managed across wide variety of applications that run on TwinSpires Web site.

    Job Essential Functions

    • Supports the Release Manager in carrying out activities as delegated.
    •  Represents Release and Operation Team with regards to Releases in various meetings as needed and Participates in Post-Implementation reviews
    • Coordinate activities across a wide variety of technical teams including Operations, Development, Product Support, Customer Service and other related organizations. 
    • Maintains on-going information concerning all releases through the release lifecycle, including updates to information about specific releases and tracking the releases as they get rolled out into production
    • Act as a Gatekeeper, ensuring everyone stays on the same page and is focused on getting the changes made quickly and correctly.
    • Works with release team to develop a communication plan and ensures all content within the communications are accurate.
    • Communicate plans, status, and issues across organization.
    • Understands when and how changes not included in a release could potentially impact that release.
    • Executes rollouts and works in moving releases through System Test to Beta to Production environments.
    • Works closely with Systems and Infrastructure Team to ensure that the releases are smoothly rolled out and successful.
    • Work with Product Support team to resolve issues effecting customers
    • Maintains the System Test Environment (STE) with regards to upkeep of application functionality.
    • Assist development teams to come up with deployable and manageable release process which would include deployment and update scripts, monitoring scripts, database update scripts.
    • Work with development teams to help in automation of the release process while ensuring correct access controls and securing applications
    • Be an Operations representative while working with various development teams to insure production environment performance, security, and maintainability concerns are addressed timely.
    • Strong Release Coordination/Management experience
      • Familiarity with web software deployment in multiple data centers
      • Familiarity with subversion or other source control and continuous integration
      • Agile/Scrum experience - Good to have
    • Strong critical path management experience
    • Program/project metrics reporting knowledge
    • Team player with excellent communication skills - verbal and written
    • Ability to work with all levels in the organization
    • Strong experience with the following:
      • communication planning
      • issue management
      • risk management
      • planning processes
      • project scheduling
      • Ability to meet tight timelines
      • Organizational Skills
      • Proactive on issues
      • Strong facilitation skills
      • Other duties as assigned.

    Supervisory Experience

    None

    Education and/or Experience

    • BA/BS or equivalent experience
    • Technical Skills
      • Linux admin skills
      • Scripting, bash, python
      • RPM development
      • Desire to identify tasks which require automation and automate them using a modern automation tool like Puppet
      • An understanding of open source practices, communities and projects
      • Understanding of MySQL and replicating databases (not necessarily admin level)
      • Familiarity with deployment of PHP, Java (JBoss and Tomcat).

    Licenses / Certifications

    N/A


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    Technical Services: IT Database Management/Services
    Database Engineer - Twinspires.com (Lexington, KY)

    The Database Engineer is a part of the TwinSpires database team and works to ensure the uptime and reliability of the database environment for TwinSpires.com and related business units, and assists development teams to support SQL development. Responsibilities include, but are not limited to assisting in the proper design and implementation of databases, queries, stored procedures and reporting as may be needed to accomplish company goals.  Monitor and maintain database performance on an ongoing basis.  Administer database server access and ensure the proper adherence to Corporate Security Policies.

    Job Essential Functions

    • Build, manage and maintain MySQL 5.6 and 5.7 server environments
    • Familiarity with AWS RDS MySQL and Amazon Aurora
    • Effectively build and execute backup/restoration plans and strategies
    • Manage and maintain user/group assignments within MySQL server
    • Maintain and improve Master to Slave and Master - Master Replication
    • Familiarity with replication modes, threads and constraints placed on development and released under various replication schemes
    • Report on MySQL server performance and operations
    • Troubleshoot and repair problems
    • Collaborate with developers to understand database needs and implement into the environment and design complex features, data structures and database code
    • Write and maintain ETL (extract-transform-load) scripts
    • Performance tuning proficiency, experience analyzing query planner output to inform indexing strategy
    • Efficiently designs, debugs and manages stored MySQL procedures and functions
    • Debugs nested procedures and functions as well as anonymous code
    • Perform deployment-related DB tasks through staging and production environments
    • Comfortable with fast paced work environment.
    • Other duties as assigned by Management

    Education and / or Experience

    • Bachelor Degree in Information Science, Engineering, or other closely related discipline; or
    • Equivalent experience coupled with MySQL certifications
    • Experience working in Linux and Microsoft operating system environments

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    Technical Services: Technical Services
    Software Engineer (Front-end) - TwinSpires.com (Louisville, KY)

    Summary –

    The Software Engineer will work as a part of a larger team to design and develop custom front-end solutions that meet the needs of the business and those of our patrons.  This role will also participate as a member of a scrum team and will therefore be required to participate in mutually deliverable goals and will have to coordinate efforts that maximize the contributions of the group.

    Responsibilities –

    • Write and support user-facing features that furthers the objectives of the organization
    • Provides documented solutions and manuals for developed solutions
    • Develop reusable, efficient code that lends itself to continual improvement and delivery
    • Collaborate with peers and team members to design and achieve an optimal design solution
    • Investigate new technologies, techniques, and industry developments.
    • Transfers knowledge and coaches engineering team through new practices
    • Improves operations by conducting systems analysis; recommending changes in policies and procedures
    • Document and troubleshoot bugs as is required to maintain a successful application platform; 24x7 operation
    • Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
    • Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
    • Design and participate in the development of the mobile apps, and back end business services interaction protocols (e.g. web services) for consumer-facing products dedicated to mobile (iOS, Android and others) users

    Requirements –

    • Bachelor of Science in Information Science/Systems, or equivalent experience and industry certifications
    • 5+ years of demonstrated career progression
    • Strong experience in development client-side scripting and JavaScript frameworks, including AngularJS
    • Recent experience serving as an Agile Scrum team member
    • Experience developing consumer facing applications
    • Expert in technologies: AngularJS, CSS, HTML, Git Repository
    • Experience with Cordova, Java, Spring and SQL nice to have

    • Authorized to work in the US on full-time basis

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    Technical Services: Technical Services Management
    Scrum Master - TwinSpires.com (Louisvlle, KY)

    Summary –

    The Scrum Master will be responsible for facilitating a Scrum team to deliver of software for the business.  The Scrum Master will help guide and coach the team and the organization in the practices of Agile.  They will act as facilitator and process steward. 

    Responsibilities –

    • A Team-based servant leader who leads by example
    • Strongly supporting the Product Owner and Development Team in their progress to the goal of the iteration and release
    • Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and SAFe (Scaled Agile Framework) principles and practices
    • Guiding and Coaching both the Scrum Team and the Development team on how to get the most out of self-organization
    • Facilitates all team meetings, including daily stand-up, Iteration planning, Team Demo, Retros and more
    • Removing impediments so the team can remain focused on achieving objectives.
    • Facilitating discussion, decision making, and conflict resolution
    • Assisting with internal and external communication, improving transparency, and radiating information
    • Supporting and educating the Product Owner, especially with respect to refining(aka grooming) and managing the product backlog
    • Coordinate with other Scrum teams, DevOps, Release, POs and Leadership teams
    • Enjoy coaching and mentoring a team to maximize progress and potential
    • Motivated and driven, and have the ability to influence and drive teams to success using Agile/Scrum/Lean practices

    Requirements –

    • Bachelor of Science in Information Science/Systems, or equivalent experience and industry certifications
    • First level Scrum Master certification (PSM I, CSM )
    • Excellent communication, interpersonal, organizational, facilitation, presentation and team building skills
    • In-depth knowledge of SAFe (Scaled Agile Framework) three plus years’ experience as a Scrum Master
    • Experience with Rally or other Agile Management tools

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    Technical Services: Technical Services Management
    Director of Hub Operations - United Tote (Louisville, KY)

    Position Objective:
    Responsible for the management of all hub operations and teams for United Tote, a leading technology and service provider for the pari-mutuel gaming industry. This includes primary responsibility for the hub operations in Kentucky, Oregon and Ontario, Canada. Continuous improvement in all areas of responsibility with a focus on enhancing process and productivity will be critical for the success of the incumbent. Oversees day-to-day functions of overall tote operation centers, including hiring, scheduling, training, terminations and staff development at the tote operations centers, preparing paperwork for racetrack and corporate offices, trouble reports, incident reports, ordering supplies, troubleshooting, implementing and complying with severity policy, and interacting with state racing officials and internal and external auditors.

    Essential Duties and Responsibilities:

    • Directs process improvement for all the United Tote hub operations.
    • Responsible for the day-to-day functions of the enterprise-wide tote operation.
    • Develops and manages operational KPIs.
    • Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure and legal work environment; developing personal growth opportunities.
    • Ensures staff results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees; developing, coordinating and enforcing systems, policies, procedures and productivity standards.
    • Accomplishes financial goals by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions.
    • Ensures that all hub activities and operations are carried out in compliance with local, state and federal regulations and laws governing business operations.
    • Develops inter-department cooperation and instills a philosophy of teamwork for the entire staff.
    • Responsible for the timely preparation of other paperwork our partners, auditors and the corporate office requests, such as incident and trouble reports.
    • Responsible for the timely completion of reporting necessary for corporate security and operations compliance.
    • Acts as a strategic partner to ensure hub operational efficiencies and hub related goals and objectives are being met.
    • Oversees execution of special racing event preparation and race day monitoring.
    • Oversees and drives customer support excellence.
    • Perform other duties as assigned.

    Supervisory Responsibilities:
    Western Hub Manager, Ontario Hub Manager, Assistant Hub Manager

    Personal Qualifications:

    • Highly developed interpersonal skills
    • Self directed
    • Ability to respond effectively to sensitive inquiries or complaints
    • High level of integrity and professionalism
    • Ability to work calmly in difficult, high pressure and high stress situations.
    • Ability to communicate clearly and persuasively orally and in writing
    • Sound business judgment and determination
    • Ability to travel occasionally

    Education, Training, Licenses and Experience:
    Preferred: Undergraduate degree and a minimum of three years of process, operations or IT management related experience and/or training; or equivalent combination of education and experience. Experience and certification in ITIL version 2 or 3 is desired.
    Must obtain and maintain all required licenses required by the states in which tote operates.

    Physical Demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    The noise level in this work environment is usually moderate.
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. How many years of experience do you have managing employees?
    2. How would you rate your skill level in Microsoft Office/Suite (beginner, intermediate or advanced)?
    3. How many years of experience do you have in the pari-mutual industry?


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    Technical Services: Technical Services
    Technician/Operator - United Tote - Dania Jai Alai (Dania Beach, FL)

    SUMMARY:
    Tote system data entry and verification work, reports and paperwork for racetrack and/or corporate office, train new employees, maintains, operates, setup, or troubleshoot boards and auxiliary odds boards. Prepares and maintains UT equipment, repairs, maintains and cleans betting terminals, installs and tears down equipment, stock ticket paper on betting lines, unloads ticket stock from freight truck, labeling, packaging, and shipping reordering spare parts, loads and unloads equipment, maintain and repair infield or auxiliary display boards, and other tasks as required.

    ESSENTIAL DUTIES/RESPONSIBILITIES:
    • Tote system data entry and verification.
    • Preparation of reports/paperwork for the racetrack and/or corporate office.
    • Assist in the shipping, loading or unloading of company equipment and/or supplies.
    • Labeling, packaging, shipping and re-ordering of spare parts.
    • Assist in the training of new employees and Line Technicians
    • Maintain, operate, setup or troubleshoot tote boards and auxiliary odds boards.
    • Operation of the communications equipment used at the racetrack.
    • Responsible for the preparation and maintenance of United Tote equipment.
    • Equipment installation and tear down.
    • Stocking of ticket paper on betting lines.
    • Unloading of ticket stock from freight trucks.
    • Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.
    • Develop wiring and soldering skills.
    • Other duties as assigned.

    SKILLS/QUALIFICATIONS:
    Must have understanding of what pari-mutuel wagering is and United Tote’s role at the racetrack. Must be able to interact with association personnel in a professional and efficient manner. Must be able to understand configurations of the Tote room hardware, i.e. modems, multiplexers, consoles, display controllers and printers. Familiarity with the Tote Board installation and operation.
    Understand the system reports and know what information is reported. Understand how prices are calculated and become familiar with the State rules and regulations.

    EDUCATION/EXPERIENCE:
    High School Diploma or GED. Line technician experience and electrical and/or computer experience.

    WORK ENVIRONMENT:
    Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays. Some travel may be required as the workloads dictate. Must be punctual and have reliable transportation.
     


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    Technical Services: Technical Services
    Technician/Operator - Full Time - United Tote - Pompano Race Track (Pompano, FL)

    SUMMARY:
    Tote system data entry and verification work, reports and paperwork for racetrack and/or corporate office, train new employees, maintains, operates, setup, or troubleshoot boards and auxiliary odds boards. Prepares and maintains UT equipment, repairs, maintains and cleans betting terminals, installs and tears down equipment, stock ticket paper on betting lines, unloads ticket stock from freight truck, labeling, packaging, and shipping reordering spare parts, loads and unloads equipment, maintain and repair infield or auxiliary display boards, and other tasks as required.

    ESSENTIAL DUTIES/RESPONSIBILITIES:
    • Tote system data entry and verification.
    • Preparation of reports/paperwork for the racetrack and/or corporate office.
    • Assist in the shipping, loading or unloading of company equipment and/or supplies.
    • Labeling, packaging, shipping and re-ordering of spare parts.
    • Assist in the training of new employees and Line Technicians.
    • Maintain, operate, setup or troubleshoot tote boards and auxiliary odds boards.
    • Operation of the communications equipment used at the racetrack.
    • Responsible for the preparation and maintenance of United Tote equipment.
    • Equipment installation and tear down.
    • Stocking of ticket paper on betting lines.
    • Unloading of ticket stock from freight trucks.
    • Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.
    • Develop wiring and soldering skills.
    • Other duties as assigned.

    SKILLS/QUALIFICATIONS:
    Must have understanding of what pari-mutuel wagering is and United Tote’s role at the racetrack. Must be able to interact with association personnel in a professional and efficient manner. Must be able to understand configurations of the Tote room hardware, i.e. modems, multiplexers, consoles, display controllers and printers. Familiarity with the Tote Board installation and operation.
    Understand the system reports and know what information is reported. Understand how prices are calculated and become familiar with the State rules and regulations.

    EDUCATION/EXPERIENCE:
    High School Diploma or GED. Line technician experience and electrical and/or computer experience.

    WORK ENVIRONMENT:
    Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays. Some travel may be required as the workloads dictate. Must be punctual and have reliable transportation.
     

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you able to work nights, weekends and holidays?
    2. Are you at least 18 years old?
    3. How many years of experience do you have with pari-mutuel betting?
    4. How many years of experience do you have with repairing computer equipment?


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    Technical Services: Technical Services
    Technician Operator - United Tote Fair Grounds (New Orleans, LA)

    SUMMARY:

    Tote system data entry and verification work, reports and paperwork for racetrack and/or corporate office, train new employees, maintains, operates, setup, or troubleshoot boards and auxiliary odds boards. Prepares and maintains UT equipment, repairs, maintains and cleans betting terminals, installs and tears down equipment, stock ticket paper on betting lines, unloads ticket stock from freight truck, labeling, packaging, and shipping reordering spare parts, loads and unloads equipment, maintain and repair infield or auxiliary display boards, and other tasks as required.

    ESSENTIAL DUTIES/RESPONSIBILITIES:

    ·         Tote system data entry and verification.

    ·         Preparation of reports/paperwork for the racetrack and/or corporate office.

    ·         Assist in the shipping, loading or unloading of company equipment and/or supplies.

    ·         Labeling, packaging, shipping and re-ordering of spare parts.

    ·         Assist in the training of new employees and Line Technicians

    ·         Maintain, operate, setup or troubleshoot tote boards and auxiliary odds boards.

    ·         Operation of the communications equipment used at the racetrack.

    ·         Responsible for the preparation and maintenance of United Tote equipment.

    ·         Equipment installation and tear down.

    ·         Stocking of ticket paper on betting lines.

    ·         Unloading of ticket stock from freight trucks.

    ·         Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.

    ·         Develop wiring and soldering skills.

    ·         Other duties as assigned.

     

    SKILLS/QUALIFICATIONS: 

    Must have understanding of what pari-mutuel wagering is and United Tote’s role at the racetrack.   Must be able to interact with association personnel in a professional and efficient manner. Must be able to understand configurations of the Tote room hardware, i.e. modems, multiplexers, consoles, display controllers and printers. Familiarity with the Tote Board installation and operation.

    Understand the system reports and know what information is reported.  Understand how prices are calculated and become familiar with the State rules and regulations.

    EDUCATION/EXPERIENCE:

    High School Diploma or GED.   Line technician experience and electrical and/or computer experience preferred.

    WORK ENVIRONMENT: 

    Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays.   Some travel may be required as the workloads dictate. Must be punctual and have reliable transportation.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you able to work weekends, holidays and evenings?
    2. Do you have experience with computer hardward or mechanical experience?
    3. Do you have knowledge of Microsoft Office Suites?
    4. Are you able to stand for extended periods of time?
    5. Are you at least 21 years old?


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