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    Technical Services: Computer Information Systems
    IT Director - Calder Casino & Race Course (Miami Gardens, FL)

    The Director of IT is responsible for the successful operation of the IT department, managing all aspects of the site’s computer and telephone systems inclusive of the mainframe, personal computers, and the respective networks, hardware, and software.      

    SPECIFIC DUTIES AND RESPONSIBILITIES

    • Develops and manages the budget for IT.

    • Interfacing with other departments in planning, recommendations, assisting with needs, and implementing computer and telephone hardware/software systems, and programs.

    • Maintaining the integrity of casino operational computer and telephone systems.  Documentation of systems and procedures.

    • Responsible for and the maintenance of access codes and other data-related security controls used to ensure authorized access to computers and the system-wide reliability of data.

    • Responsible for computer tapes, disks, or other electronic storage media containing data relevant to gaming facility operations.

    • Responsible for computer hardware, communications equipment and software used in the conduct of gaming facility operations.

    • Review staffing levels to maintain budgeted employment.  Delegate authority and assign responsibilities.

    • Developing of staff, interviews, hires, and evaluates.

    • Review IT activities with President/General Manager.

    • Meets with departmental managers and directors as necessary.                                                                                                                                                                                                                                                                                                                                                                                                    

    • Other duties as assigned.

      STANDARDS OF PERFORMANCE

    • Management abilities demonstrated in managing the IT department.

    • Oral and written communication skills.

    • Willingness to assume responsibility relative to IT.

    • Willingness to assume overall responsibility relative to the performance of the IT department.

      EDUCATION, TRAINING, AND EXPERIENCE

    • Seven to ten years experience in computers, networks, problem solving software, and computer operations with a 4-year degree in related field or equivalent work experience is preferred.   

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you currently work for Churchill Downs, Inc.? Yes or No
    2. Do you have at least seven years experience in computers, networks and problem solving software? Yes or No
    3. Do you have any IT related work experience in the gaming industry? Yes or No
    4. Do you have a four year degree in an IT related field? Yes or No
    5. Do you have at least 3-5 years experience as an IT Director and/or managing a team?


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    Technical Services: Technical Services
    Business IT Analyst - Finance - Churchill Downs Incorporated (Louisville, KY)

    Job Summary

    This individual works with the IT Teams and end users on IT related projects & initiatives in support of property applications and operations. This individual is expected to facilitate meetings to discuss end user requirements, status, issues, planning, training, and/or operational needs. This individual will write functional specification documents, test plans, training plans, deployment plans and policy and procedures in support IT operations and projects.

    Essential Functions

    • Responsible for timely and complete communications between corporate IT team and all property IT staff.
    • Perform analysis of the property applications needs and contributes to design, structure, and maintenance of the systems.
    • Analyzes business and user needs, documentation of requirements, and translation into proper system requirement specifications.
    • Ability to plan, estimate, and schedule multiple tasks and develop detail resource and project plans.
    • Possesses technical knowledge of most phases of systems analysis, and considers the business implications of the application of technology to the current and future business environment.
    • Analyzes business requirements and defines information systems solutions to address complex business needs (requiring innovative and creative solutions and frequently involve multiple platforms, software, hardware, technologies and tools).
    • Provides support to users in system and software administration and usage.
    • Communicate and coordinates maintenance schedule, backups, and downtime to users.
    • Additional duties as assigned.

    Education and/or Experience

    • Must possess 3-5 years experience in an IT position for an ERP System
    • JD Edwards Experience a plus
    • Java Script Experience a plus
    • Must be able to effectively communicate in English both orally and written
    • Experience in general Windows Server and basic SQL Queries
    • Experience understanding of Financial Statements (Trial Balance, Income Statement Balance Sheet).
    • Experience with planning, budgeting, and common business processes.
    • Excellent interpersonal and communication skills.

    Licenses/Certificates

    • Must be at least 21 years of age

    Skills Required:

    1.    Manage multiple requests and prioritize appropriately

    2.    Attention to details and prompt follow up

    3.    Ability to manage multiple complex projects simultaneously according to agreed upon schedules and budgets

    4.    Support a 24/7 365 information systems environment

    5.    Excellent organizational and interpersonal skills


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    Technical Services: Producer
    Executive Producer, Broadcast Operations - Churchill Downs Racetrack (Louisville, KY)

    Summary

     

    The Executive Producer, Broadcast Operations will oversee the simulcast and in-venue video board production teams for Churchill Downs Racetrack & The Kentucky Derby.  This role is responsible for delivering a reliable and high-quality live broadcast and in-venue experience to fans both at the racetrack and across the country.

     

    Essential Duties

    Include, but are not limited to, the following:

    • Produce simulcast broadcast of live racing & related data displays for nationwide wagering:

      • Set editorial vision for program content

      • Oversee crew selection & scheduling

      • Manage vendor and talent contracts & relationships

      • Ensure compliance with Kentucky Horse Racing Commission regulations

    • Produce fan engaging live in-venue video board show:

      • Set editorial vision for program content

      • Oversee content development & production via vendor agency

      • Coordinate and manage execution of internal department needs including: racing, wagering, sponsorship, group sales, marketing & communications

    • Manage distribution of on-site and 3rd party video & audio signals within facility

      • Develop & execute strategy for both proactive and reactive troubleshooting and maintenance

      • Design policies & procedures in partnership with Facility Operations to address guest experience issues

    • Coordinate with and support 3rd party media outlets broadcasting on site

      • Manage fulfillment of internal and 3rd party requests for video assets

    • Oversee production of video content to support marketing & other internal initiatives

      • Coordinate in-house and freelance producers, videographers & editors

      • Produce live stream broadcasts of key events & press conferences

    • Lead broadcast infrastructure capital planning & business case development

      • Work with project management & broadcast engineering to ensure successful project execution

    • Manage video production & broadcast operations budget

     

     

    Supervisory Responsibilities

    • 2 full time employees including Director of Broadcast Engineering & Production Operations Manager

    • 2-5 contract employees including in-venue video board producer/TD, video content producers, track announcer and on-air racing analyst

    • 10+ seasonal production staff

     

    Education, Experience, Skills and Abilities

    • 7+ years professional experience managing live event broadcast production

    • Bachelor’s degree (B.A.) from four-year college or university.

    • Candidates will be required to provide samples of work during the interview process.

    Required Qualifications

    • Experience managing a live-event broadcast & video production team

      • Understanding of the technical requirements of a broadcast operation & ability to clearly communicate technical details to upper management

      • Extensive budget management & scheduling experience

      • Experience with capital planning & capital infrastructure project execution

      • Experience working with national media broadcast partners

    • Vision for what drives live viewer experience & engagement

    • Vision for how to achieve technical quality & efficiency

    • Proven ability to collaborate with & lead a cross functional team

    • Skilled in working inter-departmentally to support other’s needs for production services

    • Highly detail oriented, self-motivated, able to multi-task and work independently with above-average organizational skills

    Preferred Qualifications

    • Experience working in the Thoroughbred Horse Racing industry

    Working Conditions

    Weekend and evening work required during live racing meets.  Working conditions are normal for an office environment. Must be able to maneuver around the racetrack and withstand hot/cold conditions.

    Churchill Downs encourages diversity in the workforce.
    EOE


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    Technical Services: IT Database Management/Services
    IT Director - Churchill Downs Racetrack (Louisville, KY)

    Position Summary

    The Director of IT oversees the management of the daily functions of the IT department and work collaboratively with the enterprise IT team to ensure that the information needs of various departments on property are met. The goal is to ensure the smooth operations, future expansion potential, reliability, and accessibly of computer system resources.  Including, but not limited to, back office systems, front of house systems, telecommunications, and networking.

    Essential Job Functions

    1.  Provides strategic direction for IT department.

    2.  Plans, directs, coordinates and reviews the work of assigned team members; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; ensures guest service; meets with team members to identify and resolve problems.

    3.  Selects, trains, motivates and evaluates assigned team members; provides team member training; works with team members to correct deficiencies; implements and or approves discipline as appropriate.

    4.  Analyzes, develops, implements and recommends IT solutions.

    5.  Creates and maintains project portfolio for property; manages multiple initiatives simultaneously

    6.  Responsible for ensuring property data and security are not compromised.

    7.  Maintains data integrity and documentation for all computer networks and personnel computers through proper backup, recovery and information security policies, procedures and practices.

    8.  Defines and maintains IT budget and capital expenditures including, but not limited to, expenditures, capital requests, labor and variance reporting in accordance with department, property and enterprise IT objectives.

    9.  Creates and ensures processes and procedures are in place and executed to meet SOX, PCI and Regulatory compliance controls.

    10. Performs related duties and responsibilities as required. 

    Job Requirements

    • Bachelors of Science from an accredited university in an IT related field preferred (e.g. MIS, Computer Science, Computer Engineering, etc.).
    • Must have a minimum of five years’ experience in IT systems or network/server administration.
    • Possession of, and ability to obtain and maintain a valid drivers and licensing within assigned state of employment
    • Possession of, and ability to obtain and maintain a valid racing and/or gaming commission license within the assigned state of employment
    • Available to work a schedule that aligns with the racing calendar including approximately 32 Saturdays, Sundays, and nights over the course of a calendar year.
    • Must successfully pass background check
    • Must successfully pass an alcohol and drug screening
    • Must be twenty-one (21) years of age

    Knowledge of:
    Broad knowledge of IT Operations and related operational activities; principles of supervision, training, and performance evaluation; principles and procedures of proper record keeping; principles of writing and basic report preparation; methods and techniques of budget preparation and administration.

    Ability to:
    Research, analyze, comprehend and act upon information; be aware of the business environment in order to effectively manage areas of responsibility and establish priorities; delegate responsibility and motivate and mange a diverse group of people to achieve common goals and objectives; develops and administers goals, objectives and procedures; select, supervise, train, build and maintain teams; interpret, comprehend and explain financial data, reports, policies and procedures; prepare and manage various sizes of project budgets; achieve results on several large projects; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work; prepare clear and concise administrative reports; interpret and explain policies and procedures; interpret and apply federal, state and local policies, laws and regulations. 


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    Technical Services: Technical Services
    United Tote Hub Operator I (Wagering Systems Operator) - Eastern Hub Operations (Louisville, KY)

    SUMMARY

    The main job function will be to operate a proprietary, state of the art, international wagering platform in real-time.  The individual will work on a team of first tier responders to provide high quality customer support, troubleshooting, solutions for wagering-related functions, technical incidents and requests. The ideal candidate will be comfortable in fast-paced learning environment.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

    • After in-class and hands-on training period, effectively operate and monitor United Tote’s global wagering system.
    • Professionally assist customers (internal and external) with questions about racing operations and the status of technical equipment (e.g. network equipment, wagering terminals, and other third party devices, etc.).
    • Enter, update, categorize, and appropriately escalate requests and incidents in modern ITIL Service Desk tool.
    • Learn, comply and accurately follow regulatory requirements and business best practices.
    • Participate in the documentation, maintenance and creation of standard processes and procedures (e.g. solutions, incident escalation and compliance).
    • Apply existing and new IT technical skills and knowledge to solve real business issues on a regular basis.
    • Must obtain and maintain personal racing licenses in multiple jurisdictions (e.g. multiple states) with some state applications that include background checks and fingerprinting.  Note: Initial licensing assistance will be provided by United Tote.
    • Performs other duties as assigned.

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION, EXPERIENCE AND KNOWLEDGE, SKILLS AND ABILITIES

    • Must be able work flexible hours, including nights, weekends, and holidays.
    • Actiively pursuing or already attained Bachelor’s degree strongly preferred.
    • Associate’s degree or comparable education or experience required.
    • Interest and experience in Information Technology topics preferred (e.g. Microsoft operating system and/or desktop installations, FTP, network printer setup, wireless router configuration, A+ certification, Microsoft Certified Professional, etc.)
    • Pari-mutuel industry experience, interest and/or knowledge preferred.
    • Bilingual candidates fluent in English and Spanish will be given preference over other candidates with similar qualifications.
    • Proficiency in Microsoft Office programs.
    • Must be at least 18 years of age.
    • Some travel may be required.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to thirty pounds, and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    The noise level in this work environment is usually moderate.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you capable of providing high quality customer service?
    2. Can you work flexible hours including nights, weekends and holidays?
    3. Do you enjoy working in a fast –paced learning environment?
    4. Can you apply IT technical skills and knowledge to solve real business issues?
    5. Do you have experience, interest or knowledge of the pari-mutuel industry?
    6. Are you bilingual in English and Spanish? (Preference given for these skills.)


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    Technical Services: IT Database Management/Services
    Database Engineer - Twinspires.com (Lexington, KY)

    The Database Engineer is a part of the TwinSpires database team and works to ensure the uptime and reliability of the database environment for TwinSpires.com and related business units, and assists development teams to support SQL development. Responsibilities include, but are not limited to assisting in the proper design and implementation of databases, queries, stored procedures and reporting as may be needed to accomplish company goals.  Monitor and maintain database performance on an ongoing basis.  Administer database server access and ensure the proper adherence to Corporate Security Policies.

    Job Essential Functions

    • Build, manage and maintain MySQL 5.6 and 5.7 server environments
    • Familiarity with AWS RDS MySQL and Amazon Aurora
    • Effectively build and execute backup/restoration plans and strategies
    • Manage and maintain user/group assignments within MySQL server
    • Maintain and improve Master to Slave and Master - Master Replication
    • Familiarity with replication modes, threads and constraints placed on development and released under various replication schemes
    • Report on MySQL server performance and operations
    • Troubleshoot and repair problems
    • Collaborate with developers to understand database needs and implement into the environment and design complex features, data structures and database code
    • Write and maintain ETL (extract-transform-load) scripts
    • Performance tuning proficiency, experience analyzing query planner output to inform indexing strategy
    • Efficiently designs, debugs and manages stored MySQL procedures and functions
    • Debugs nested procedures and functions as well as anonymous code
    • Perform deployment-related DB tasks through staging and production environments
    • Comfortable with fast paced work environment.
    • Other duties as assigned by Management

    Education and / or Experience

    • Bachelor Degree in Information Science, Engineering, or other closely related discipline; or
    • Equivalent experience coupled with MySQL certifications
    • Experience working in Linux and Microsoft operating system environments

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    Technical Services: Technical Services
    Software Engineer (Front-end) - TwinSpires.com (Louisville, KY)

    Summary –

    The Software Engineer will work as a part of a larger team to design and develop custom front-end solutions that meet the needs of the business and those of our patrons.  This role will also participate as a member of a scrum team and will therefore be required to participate in mutually deliverable goals and will have to coordinate efforts that maximize the contributions of the group.

    Responsibilities –

    • Write and support user-facing features that furthers the objectives of the organization
    • Provides documented solutions and manuals for developed solutions
    • Develop reusable, efficient code that lends itself to continual improvement and delivery
    • Collaborate with peers and team members to design and achieve an optimal design solution
    • Investigate new technologies, techniques, and industry developments.
    • Transfers knowledge and coaches engineering team through new practices
    • Improves operations by conducting systems analysis; recommending changes in policies and procedures
    • Document and troubleshoot bugs as is required to maintain a successful application platform; 24x7 operation
    • Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions
    • Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle
    • Design and participate in the development of the mobile apps, and back end business services interaction protocols (e.g. web services) for consumer-facing products dedicated to mobile (iOS, Android and others) users

    Requirements –

    • Bachelor of Science in Information Science/Systems, or equivalent experience and industry certifications
    • 5+ years of demonstrated career progression
    • Strong experience in development client-side scripting and JavaScript frameworks, including AngularJS
    • Recent experience serving as an Agile Scrum team member
    • Experience developing consumer facing applications
    • Expert in technologies: AngularJS, CSS, HTML, Git Repository
    • Experience with Cordova, Java, Spring and SQL nice to have

    • Authorized to work in the US on full-time basis

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    Technical Services: Technical Services Management
    Scrum Master - TwinSpires.com (Louisvlle, KY)

    Summary –

    The Scrum Master will be responsible for facilitating a Scrum team to deliver of software for the business.  The Scrum Master will help guide and coach the team and the organization in the practices of Agile.  They will act as facilitator and process steward. 

    Responsibilities –

    • A Team-based servant leader who leads by example
    • Strongly supporting the Product Owner and Development Team in their progress to the goal of the iteration and release
    • Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and SAFe (Scaled Agile Framework) principles and practices
    • Guiding and Coaching both the Scrum Team and the Development team on how to get the most out of self-organization
    • Facilitates all team meetings, including daily stand-up, Iteration planning, Team Demo, Retros and more
    • Removing impediments so the team can remain focused on achieving objectives.
    • Facilitating discussion, decision making, and conflict resolution
    • Assisting with internal and external communication, improving transparency, and radiating information
    • Supporting and educating the Product Owner, especially with respect to refining(aka grooming) and managing the product backlog
    • Coordinate with other Scrum teams, DevOps, Release, POs and Leadership teams
    • Enjoy coaching and mentoring a team to maximize progress and potential
    • Motivated and driven, and have the ability to influence and drive teams to success using Agile/Scrum/Lean practices

    Requirements –

    • Bachelor of Science in Information Science/Systems, or equivalent experience and industry certifications
    • First level Scrum Master certification (PSM I, CSM )
    • Excellent communication, interpersonal, organizational, facilitation, presentation and team building skills
    • In-depth knowledge of SAFe (Scaled Agile Framework) three plus years’ experience as a Scrum Master
    • Experience with Rally or other Agile Management tools

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    Technical Services: Technical Services
    Terminal Technician - Seasonal - United Tote Churchill Downs Race Track (Louisville, KY)

    SUMMARY:

    Prepares and maintains UT equipment, repairs, maintains and cleans betting terminals, installs and tears down equipment, stock ticket paper on betting lines, unloads ticket stock from freight truck, labeling, packaging, and shipping reordering spare parts, loads and unloads equipment, maintain and repair infield or auxiliary display boards, and other tasks as required.

    ESSENTIAL DUTIES/RESPONSIBILITIES:

    ·         Responsible for the preparation and maintenance of United Tote equipment.

    ·         Repair, maintenance and cleaning of the betting terminals.

    ·         Equipment installation and tear down.

    ·         Stocking of ticket paper on betting lines.

    ·         Unloading of ticket stock from freight trucks.

    ·         Labeling, packaging, shipping and re-ordering of spare parts.

    ·         Unloading and loading of equipment on company or freight trucks.

    ·         Maintenance and repair of the infield or auxiliary display boards.

    ·         Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.

    ·         Develop wiring and soldering skills.

    ·         Understand how the terminals communicate with the Tote system.

    ·         Develop an understanding of the different wagers offered and be able to answer questions relating to the different wagers.

    ·         Other duties as assigned.

     

    SKILLS/ABILITIES: 

    Familiarity with the United Tote communications equipment, i.e. modems and multiplexers, Tote Board installation and operation is desired.  Must be able to interact with association personnel and patrons in a professional and efficient manner.

    EDUCATION/EXPERIENCE:

    Minimum of High School Diploma or GED.  Familiarity with pari-mutuel betting is desired.  Race track experience and electrical and/or computer experience us preferred.

    WORK ENVIRONMENT: 

    Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays.  

    Seasonal employment dates:  May 10, 2016 through June 30, 2017

    Days of the Week:  Wednesday and Friday; some weekends possible

    Hours per day:  8-10

    Approximate pay rate: $12.00

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you able to work evenings, weekends and holidays?
    2. Do you have some experience, interest or knowledge of the pari-mutual industry?
    3. Do you have at least 1 year of experience with computer hardware or office machines?
    4. Do you have at least 1 year of experience working with small tools (screw driver, drill, etc.)?
    5. Have you had at least 1 year of experience in dealing with the general public?
    6. Are you at least 18 years old?


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