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Current available jobs in Technical Services:





Technical Services: Technical Services
Project Manager - Churchill Downs Incorporated (Louisville, KY)

Primary Responsibilities Include:

1.     Managing all aspects of the project, from inception through project close, ensuring that project management methodology is applied and all deliverables are met through all phases of the project lifecycle

2.     Overseeing an individual portfolio of 6-10 projects in multiple phases and geographic locations

3.     Leading and facilitating planning sessions to assist in determining project approach and overall timelines associated with project requirements

4.     Create detailed project requirements documents and task-level project plans to organize cross-functional teams

5.     Ensuring that milestone and delivery dates are defined, and status communicated to Senior Leadership

6.     Directing, negotiating, and managing conflict resolution to ensure that cross-functional team members, often with disparate priorities, remain focused on project objectives

7.     Ensuring that the required tracking and reporting take place

Mandatory Job Skills/Requirements:

1.       Bachelor’s degree in Business, Finance, Management, Information Technology, or equivalent

2.       Minimum of 6 years of experience actively working as a Project Manager, with an emphasis on IT Project Management.

3.       Working knowledge in the use of industry standard Project Management methodologies and tools

4.       Demonstrated ability to understand business processes and map accordingly.

5.       Capacity to understand and quickly process basic technology concepts

6.       Ability to adapt to new and changing business environments

7.       Ability to operate under the pressure of strict deadlines

8.       Excellent time management skills with demonstrated experience in managing multiple projects simultaneously

9.       Strong interpersonal skills and the ability to communicate clearly, concisely, and tactfully with all levels within the organization

10.    Demonstrated ability to lead virtual teams

11.    Ability to travel; up to 15%

Preferred Skills/Requirements:

1.   PMP Certification

2.   Graduate Degree in Business or Information Technology

3.   Demonstrated experience with PM tools (e.g. MS Project, Daptiv PPM, VISIO and all other Microsoft related products)

Primary Location & Reporting Relationships

1.     Louisville, Kentucky

2.     This position will report to the Churchill Downs Incorporated Senior Director of Program Management Office (PMO).

3.     The PMO is under the Churchill Downs Incorporated Chief Technology Officer


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Technical Services: Technical Services
Promotions Representative - Churchill Downs Racetrack (Louisville, KY)

Summary

The Promotions representative will assist customers with downloading and troubleshooting all applications designed by Churchill Downs.

GENERAL INFORMATION

Candidates must be able to work weekends as well as evenings in accordance with the Live Meet and  Night Racing schedule.  Successful candidates may have the opportunity to work additional meets during the year.

ESSENTIAL FUNCTIONS

·   Promote Churchill Downs software applications to racetrack patrons.

·   Educate patrons on the benefits of using Churchill Downs applications.

·   Assist patrons through the account creation process.

·   Resolve password and account inquiries with the assistance of an on-site United Tote representative.

·   Answer customer questions regarding Churchill Downs software applications.

TRAINING

Candidates will be required to attend a comprehensive training session prior to their start date.  Training will be conducted at Churchill Downs and will include a property tour as well as a thorough overview of all Churchill Downs software applications.

REQUIREMENTS

·      Must be 18 years or older.

·      Must be knowledgeable of smart phone and other software technology.

·      Must be people-oriented with a dynamic and energetic personality.

·      Must possess good communication skills.


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Technical Services: IT Database Management/Services
IT Technician - Harlow's Casino Resort & Hotel (Greenville, MS)

 Coordinates problem definition and resolution for applications with the Director of IT. Troubleshoots issues with existing or developed systems and works with the appropriate resources to resolve them. Provides on-call support for complex and critical computer application problems and issues; Maintains a broad knowledge of state-of-art technology and equipment; Builds and runs queries/reports; Offers support to the It staff for duties as assigned. Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission; Knowledge of principles and processes for providing customer service; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. *cb*


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Technical Services: Technical Services
Terminal Technician - Seasonal (2 Openings) - ThistleDown (North Randall, OH)

SUMMARY:

Prepares and maintains UT equipment, repairs, maintains and cleans betting terminals, installs and tears down equipment, stock ticket paper on betting lines, unloads ticket stock from freight truck, labeling, packaging, and shipping reordering spare parts, loads and unloads equipment, maintain and repair infield or auxiliary display boards, and other tasks as required.

ESSENTIAL DUTIES/RESPONSIBILITIES:

·         Responsible for the preparation and maintenance of United Tote equipment.

·         Repair, maintenance and cleaning of the betting terminals.

·         Equipment installation and tear down.

·         Stocking of ticket paper on betting lines.

·         Unloading of ticket stock from freight trucks.

·         Labeling, packaging, shipping and re-ordering of spare parts.

·         Unloading and loading of equipment on company or freight trucks.

·         Maintenance and repair of the infield or auxiliary display boards.

·         Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.

·         May assist in training new Terminal Technicians

·         Develop wiring and soldering skills.

·         Understand how the terminals communicate with the Tote system.

·         Develop an understanding of the different wagers offered and be able to answer questions relating to the different wagers.

·         Other duties as assigned.

 

SKILLS/QUALIFICATIONS: 

Familiarity with the United Tote communications equipment, i.e. modems and multiplexers, Tote Board installation and operation.  Must be able to interact with association personnel and patrons in a professional and efficient manner.

EDUCATION/EXPERIENCE:

High School Diploma or GED. Track experience and electrical and/or computer experience preferred.

WORK ENVIRONMENT: 

Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays.  Short-term travel may be required as the workloads dictate.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 18 years old?
2. Are you available to work nights, weekends and holidays?
3. Are you available to work up to 30 hours per week?
4. If hired, could you begin on or around April 1, 2016?
5. Are you available to work until approximately the end of October 2016?
6. Do you have any experience with pari-mutual betting?
7. Do you have experience with computer hardware?


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Technical Services: Technical Services
Technician/Operator I - (Indiana Downs) (Temporary - Approx. 6 Months) - United Tote (Shelbyville, IN)

SUMMARY:
Tote system data entry and verification work, reports and paperwork for racetrack and/or corporate office, train new employees, maintains, operates, setup, or troubleshoot boards and auxiliary odds boards. Prepares and maintains UT equipment, repairs, maintains and cleans betting terminals, installs and tears down equipment, stock ticket paper on betting lines, unloads ticket stock from freight truck, labeling, packaging, and shipping reordering spare parts, loads and unloads equipment, maintain and repair infield or auxiliary display boards, and other tasks as required.

ESSENTIAL DUTIES/RESPONSIBILITIES:
• Tote system data entry and verification.
• Preparation of reports/paperwork for the racetrack and/or corporate office.
• Assist in the shipping, loading or unloading of company equipment and/or supplies.
• Labeling, packaging, shipping and re-ordering of spare parts.
• Assist in the training of new employees and Line Technicians
• Maintain, operate, setup or troubleshoot tote boards and auxiliary odds boards.
• Operation of the communications equipment used at the racetrack.
• Responsible for the preparation and maintenance of United Tote equipment.
• Equipment installation and tear down.
• Stocking of ticket paper on betting lines.
• Unloading of ticket stock from freight trucks.
• Perform minor repairs on terminal components, test components, correctly package components for shipment and order replacement components.
• Develop wiring and soldering skills.
• Other duties as assigned.

SKILLS/QUALIFICATIONS:
Must have understanding of what pari-mutuel wagering is and United Tote’s role at the racetrack. Must be able to interact with association personnel in a professional and efficient manner. Must be able to understand configurations of the Tote room hardware, i.e. modems, multiplexers, consoles, display controllers and printers. Familiarity with the Tote Board installation and operation.
Understand the system reports and know what information is reported. Understand how prices are calculated and become familiar with the State rules and regulations.

EDUCATION/EXPERIENCE:
High School Diploma or GED. Line technician experience and electrical and/or computer experience.

WORK ENVIRONMENT:
Must be at least eighteen (18) years of age, able to be licensed by state racing commission, able to work flexible work hours, including evenings, weekends, and holidays. Some travel may be required as the workloads dictate. Must be punctual and have reliable transportation.

Please note that this is a temporary position for approximately 6 months - Pay Rate - $9.91 to $13.50
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work nights, weekends and holidays?
2. Are you at least 18 years old?
3. How many years of experience do you have with pari-mutuel betting?
4. How many years of experience do you have with repairing computer equipment?


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Technical Services: Computer Information Systems
Hub Operator - United Tote - Hurstbourne Building (Louisville, KY)

Job Title: Hub Operator
Department: United Tote
FLSA Status: Non- Exempt
Job Code: Full-Time
Reports To: Hub Manager


Entry level position is available in Louisville KY for United Tote as a Hub Operator.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Assists UT customers in troubleshooting of communication equipment, consoles, terminals, tote boards/auxiliary odds boards, and other tasks as required.
• Understand configurations of the Tote room hardware, i.e. Consoles, Routers, Port Servers, Switches, EL-32’s and Printers.
• Tote system data entry and verification, including timely completion of association and/or corporate office reporting.
• Diligent completion of paperwork, which includes the ability to document, in detail, any incidents and or problems that occur.
• Must interact with association personnel in a professional and efficient manner.
• Responsible for the preparation, installation, maintenance and/or tear down of other United Tote equipment.
• Assist in the training of new employees.
• Understanding of IP Addressing
• Understanding of pari-mutuel wagering
• Other duties as assigned

EDUCATION AND/OR EXPERIENCE

• High school diploma or GED required
• College experience preferred

• General computer skills using MS Office

• Understanding pari-mutuel wagering, configurations of Tote room hardware, i.e., consoles, routers, port servers, switches, EL-32’s and printers, a plus.
• Ability to pay close attention to fine details.
• Must be at least 18 years of age, and able to work flexible hours, including evenings, weekends, and holidays.
• Some travel may be required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Briefly describe your experience with computer hardware and/or networks.
2. Are you available to work nights, weekends and holidays?
3. How would you rate your ability to document events? Good/Great/Excellent Give some examples.
4. Can you travel occassionally, if needed?


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