Intern position- (January - June 2010)

FUNCTION: The Sales Assistant/Telemarketer is responsible for selling racing and casino groups and prospecting new sales. Works closely with the Director of Sales and Service on a daily basis.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Proactively sell racing and casino groups (assigned per county)
• Attend community events in their assigned county to prospect for new sales opportunities.
• Assist in sponsor/group prospect research and data organization.
• Assist in the photocopying and faxing of sales information.
• Provide operations assistance at events and marketing functions.
• Generally assist Marketing Department in all administrative functions.
• Maintain high integrity standards while ensuring commitment to superior service and quality product.

STANDARDS OF PERFORMANCE

• Self-starter
• Excellent written and oral communication skills.
• Highly organized individual.
• Utmost professionalism.
• Strong detail orientation.
• Ability to multi-task and prioritize assignments.
• Team Player

EDUCATION, TRAINING AND EXPERIENCE

• Please provide a resume and three references when applying for this position.
• Must be able to demonstrate proficiency with Microsoft Office application (Word, Excel, Powerpoint and Outlook)
• Must be capable of learning to use the Company's customer management program (TBD).
• Preferred but not essential- Completed sophomore year of undergraduate course

FUNCTION: To contribute to the company's success through sales of sell function space, parking lot rentals and advertising. Meets individual and departmental sales goals and objectives. Responsible for solicitation, building new sales opportunities and maintaining sales relationships.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Proactively sell function space, parking lot rentals and advertising.
• Proactively sell racing and casino groups.
• Assist in the supervision of sales assistants/telemarketers.
• Assist Director in identifying community events for a sales presence (in coordination with Community Relations).
• Assist in the mass e-mail process and in all sales direct mail efforts.
• Maintain high integrity standards while ensuring commitment to supervisor service and quality product.

STANDARDS OF PERFORMANCE

• Excellent human relations and communication skills are necessary. Ability to work in a fast paced environment and interact with internal departments.
• Ability to exercise sound business judgment and generate effective solutions quickly as necessary.
• Able to respond to customer's needs and make decisions that are beneficial to both the customer and Calder.
• Understand and represent Calder's image and reputation both at work and at functions outside Calder.

EDUCATION, TRAINING AND EXPERIENCE

• Bachelor's Degree (BA) from a four year college or university.
• Two to Three years Sales experience
• Excellent computer and telephone skills are required.

SUMMARY
The Sales Manager is responsible for selling all corporate hospitality products including permanent suites (Jockey Club & Finish Line) and temporary suites (Trackside Village, First Turn Suites and Turf Suites).

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

• Serve as direct liaison with all assigned corporate sales constituencies.
• Actively sell and promote Churchill Downs enthusiastically as a suite and corporate hospitality opportunity.
• Responsible for developing new sales clients/markets and building client relationships through various sales efforts including research, cold calls, site visits and outside sales calls.
• Monitor other sport venue trends and issues in the area of suite and corporate hospitality sales.
• Create customized proposals based on client’s business objectives.
• Responsible for achieving sales revenue goals through active sales and renewals to include cross-selling group sales functions, marketing initiatives/programs, etc.
• Negotiate proposals and contracts for suite sales and corporate hospitality packages and work with legal department on creation of documents.
• Develop and build relationships with customers through excellent interpersonal skills and exceptional customer service.
• Maintain an effective integration of sales efforts with all departments to ensure that all sales events have an impressive impact on guests.
• Champion suite sales and corporate hospitality objectives on all on-going management issues.
• Represent Churchill Downs while attending various business and association meetings in an effort to gain new business through networking and professional relationship building.
• Conduct site surveys and tours of facility.
• Work with clients to identify their needs, create WOW experiences, and communicate these needs to the Fulfillment Manager to ensure success.
• Provide constant communication and necessary assistance to the assigned Fulfillment Manager.
• Work as sales team member in assisting as additional requests arise.
• Provide exceptional customer service at all times.
• Perform other related duties, as assigned.

SUPERVISORY RESPONSIBILITIES
None

EDUCATION and/or EXPERIENCE

• Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Exceptional organizational and project management skills with an ability to handle multiple assignments in a fast-paced environment with tight deadlines.
• Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
• Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
• Team player spirit with an exceptional customer service attitude.
• Strong PC skills.
• Must be able to work flexible hours including some weekends and evenings.

The noise level in this work environment is usually low to moderate.

Churchill Downs encourages diversity in the workforce.
EOE
 

SUMMARY
Coordinates and execute the administration, and implementation of all CDE events. Responsible for ensuring the operational elements of the events are kept within budgetary restraints to help ensure that CDE minimizes expenses.

PRIMARY DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING. OTHER DUTIES MAY BE ASSIGNED
• Serve as the primary CDE liaison with vendors to facilitate the accurate and timely information exchange involved in the planning, design, development, and operation of the Event.
• Responsible bidding, selecting and implementing the services of local vendors. Works directly with all vendors to coordinate their operations.
• Serves as secondary liaison with representatives of all entities doing business in connection with the Event.
• Responsible for the construction/production schedule exclusive to the Event. This includes (but is not limited to): securing construction equipment used by staff and working with vendors and the host site to ensure a successful construction and teardown of the event.
• Assists in executing a solid parking and traffic plan.
• Assists with executing a successful medical/first-aid plan.
• Directs the planning of the media compound and space needs.
• Directs the planning of ecology and litter patrol requirements. This includes (but is not limited to): determining the appropriate ecology areas, determining the ecology schedule, selecting an ecology vendor, and working with ecology vendor to ensure a successful event.
• Helps to coordinate all deliveries and the delivery schedule for the Event. This includes (but is not limited to): trailers, furniture, radios, office equipment, etc.
• Updates and seeks annual improvement of various organizational tools/documents for communicating the operations and administration needs of the Event.
• Develop and manage the event credential system to ensure all vendors and special guests have appropriate access rights while maintaining appropriate event security.
• Assist in activating sponsorship programs.
• Develop and execute onsite event and special traffic signage plans
• Performs all other duties as requested.

EDUCATION & EXPERIENCE
The successful candidate will have held operations management or support positions with financial accountability, ideally in a successful major consumer oriented sports or entertainment environment. This individual is self-confident, with a strong work ethic; and is the type of person who has successfully implemented plans that have improved program effectiveness and positively impacted bottom-line results.
• Undergraduate degree required.
• Three to five years experience with increasing responsibility in large scale event or management field.
• Experience in sports or major entertainment event management preferred.
• Superior initiative with outstanding organization and motivational skills.

MANAGERIAL RESPONSIBILITY:
• Supervises Non-Exempt employees (varies by Event).
• Manage operational vendors.

FINANCIAL RESPONSIBILITY:
• Must adhere to budgetary guidelines established prior to each event.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Churchill Downs encourages diversity in the workforce.
EOE