Careers



Current available jobs in Sales & Marketing:





Sales & Marketing: Client Relations/Customer Service
Player's Club Representative - Calder Casino & Race Course (Miami Gardens, FL)

The Player's Club Representative provides customer service to Guests and assist with player accounts, promotions, player parties and welcome all patrons and assure all guests have a favorable gaming experience.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Extensive customer service with all Guests, including developing relationships with TSC members to determine their needs and communicate their input.
  • Establish new accounts for players, maintenance of database files and redemption of direct mail offers.
  • Issue promotional amenities while maintaining accurate records and inventory controls.
  • Assists in execution of special promotional events, players parties, drawings and duties as deemed necessary.
  • Proactively offers additional information/services to guest.
  • Communicate Player's Club benefits, property amenities, food outlet options, hours of operation and retail offers.
  • Follows procedures pertaining to the proper coordination of all activities relating to the Twin Spires Club, with special emphasis on guest service.
  • Maintaining a professional working relationship among all guest and personnel.
  • Oral and written communication skills.
  • Willingness to assume responsibility relative to Twin Spires.

 EDUCATION, TRAINING AND EXPERIENCE

  • One to two years of related customer service experience and/or training

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently work for Calder Casino & Race Course or Churchill Downs Incorporated? Yes or No
2. Do you have 1 to 2 years of customer service experience? Yes or No
3. Are you willing to submit to extensive reference and background checks? Yes or No
4. Are you older than 21 years? Yes or No
5. We are open 365 days a year, will that be a problem for you? Yes or No
6. Are you available to work nights, weekends, and holidays? Yes or No


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Sales & Marketing: Sponsorship Services/Activation
Partnership Activation Manager - Churchill Downs Racetrack (Louisville, KY)

JOB SUMMARY
Ensure contractual benefits of sponsors are delivered and executed successfully. Strive to over-deliver against partner expectations while protecting the value of CDRT assets. Develop and build relationships with partners through excellent interpersonal skills and exceptional customer service. Contribute to the growth of the partnership activation department through superior customer service and continuously upholding a strong team player attitude.
ESSENTIAL FUNCTIONS
Serve as the primary point of contact for assigned clients. Duties include, but are not limited to:
• Calling and following up with clients on contractual partner benefits.
• Communicating with internal departments and external vendors on behalf of clients to ensure activations are on task.
• Identifying steps to fulfill contractual obligations and clearly communicating to partners.
• Coordinating and executing logistics and general service to partner accounts.
• Ensuring the fulfillment of all contractual items.
• Maintaining and completing multiple projects simultaneously to complete activation elements on behalf of partner(s).
• Serving as liaison between assigned clients and internal CDRT/CDI departments.
• Collecting and archiving research on partner benefits related to assigned accounts.
• Providing recommendations and added value options, activation ideas, up-selling opportunities and advice on renewal strategies.
• Tracking and reporting Return on Investment (ROI) for assigned partner accounts lists and creating year-end reports for clients.
• Facilitating special requests and maintaining an effective integration of activation efforts to ensure that all partner events have an impressive impact on guests.
• Coordinating and completing departmental projects as assigned.
• Assisting in the execution of partner events onsite.
• Working closely with Partnership Sales on the management and maintenance of client accounts as assigned.
• Delivering outstanding service during all events – including major ones – by being accessible and working directly with clients to ensure their needs are fulfilled.
• Collaborating and assisting team members as additional requests arise.
• Performing other duties as assigned.
SUPERVISORY RESPONSIBILITIES

• This position will not have any supervisory responsibilities.
EDUCATION and/or EXPERIENCE
• Bachelor’s degree in business, sports administration, or marketing; Master’s Degree in related field a plus.
• Minimum 2-4 years’ experience in similar client services role, preferably within the sports and entertainment industry.
• Exceptional organizational and project management skills, with an ability to handle multiple assignments in a fast-paced environment with tight deadlines.
• Strategic mindset with strong creative capabilities.
• Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
• Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.
• Team player spirit with an exceptional client service attitude.
• Strong PC skills.
• Must be able to work flexible hours including weekends and evenings.
• Travel may be required.

Churchill Downs encourages diversity in the workforce.
EOE
 


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Sales & Marketing: Event Marketing
Casino Host - Riverwalk Casino (Vicksburg, MS)
To deliver quality guest service in a fun and friendly atmosphere. While working together to generate a spirit of service internally. This position requires a friendly persona and a willingness to interact with others. By joining the team you are committing yourself to these values and acknowledge dedication to providing excellent guest service for our internal team, at all times.

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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - TwinSpires.com (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications 
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - TwinSpires.com (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications 
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - TwinSpires.com (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - TwinSpires.com (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


Apply for this position      |      Go back job listings


 

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