Careers



Current available jobs in Sales & Marketing:





Sales & Marketing: Sales & Marketing Management
Sales Manager - Harlow's Casino Resort & Spa (Greenville, MS)

    

·         Responsible for executing and meeting established sales goals for Harlow’s Casino Resort and Spa  which includes, but not limited to, hotel rooms, event space, banquet sales and bus tour business

·         Develops sales strategies to identify new business and growth opportunities.

·         Develop and maintain a network of contacts in the hospitality industry, including organizations, meeting planners, group leaders and tour operators.

·         Establish marketing territories to ensure market share and profitability.

·         Oversee tour and travel program.

·         Create innovative packages to sell groups focusing on midweek business.

·         Communicate to the Director of Marketing, information and statistics pertinent to the planning and execution of advertising and promotional campaigns to minimize the effects of competitive activity.

·         Ensure execution of contracts, deposits, billing pertinent to meeting and banquet space.

·         Effectively communicate BEOs (Banquet Execution Orders) and events to banquet manager, staff and affected casino operating departments. 

·         Coordinates the set-up and staffing for all on and off-site marketing events.

·         Represents Harlow’s at all on and off-site events to ensure complete and professional execution of event.

·         Assists with auditing client requests and purchases made against services rendered.

·         Gathers post-event information for management for summary reports to be prepared.

·         Reviews post-analysis reports and make recommendations to management for future planning.

·         Helps ensure contracted deadlines are met.

·         Acts as liaison between the client, food and beverage department, vendors and suppliers.

·         Completes internal forms to assist in event execution, requests for promotional coupons, creating purchase requisitions and other company and department forms.


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Sales & Marketing: Marketing
Database Coordinator - Harlow's Casino Resort & Spa (Greenville, MS)

·         Responsible for entering and retrieving data from the Bally’s database system.

·         This includes analysis of projects of individual marketing programs as well as customer database documentation and requirements including understanding local market trends and creating reports that ensures the best results for our guests.

·         Ensures accuracy and completeness of data in master files and various support tools such as the database library.

·         Responsible for back-up and recovery strategies.

Monitors policies, procedures and standards relating to database.


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Sales & Marketing: Marketing
Marketing Associate - Harlow's Casino Resort & Spa (Greenville, MS)

SUMMARY:  The Marketing Associate supports the Marketing Manager with the execution of casino promotional events and coordinates various property marketing functions including promotions, events and telemarketing, along with the development of support materials and systems. This job has no supervisory responsibilities.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Must  possess good communication, writing, origination and math skills.  Must have the ability to perform duties in a positive and professional manner.  Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays.  Superior internal/external customer service skills required.

 

QUALIFICATIONS:   Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission;  Knowledge of principles and processes for providing customer service;  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required -

EDUCATION AND EXPERIENCE:  High school diploma or general education degree (GED) required.   Prior administrative or related experience required.  Casino experience and/or training preferred, but not required.

 

COMPUTER SKILLS:  To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications.

 

WORK ENVIRONMENT: The work environment consists of  very demanding surroundings with a high noise level.


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Sales & Marketing: Event Marketing
Promotions Coordinator - Riverwalk Casino (Vicksburg, MS)

The Promotions Coordinator is responsible for organizing the onsite functions, promotions and events. Fills in at the Guest Service Center (Player’s Club) and/or the VIP Office as directed. Administers promotions, answers questions related to promotions and resolves issues related to player accounts.Reporting directly to the Guest Service Manager.


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Sales & Marketing: Event Marketing
Casino Host - Riverwalk Casino (Vicksburg, MS)

To deliver quality guest service in a fun and friendly atmosphere. While working together to generate a spirit of service internally. This position requires a friendly persona and a willingness to interact with others. By joining the team you are committing yourself to these values and acknowledge dedication to providing excellent guest service for our internal team, at all times.


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Sales & Marketing: Client Relations/Customer Service
VIP Coordinator - Riverwalk Casino Hotel (Vicksburg, MS)

It is the primary responsibility of the VIP Coordinator to assist the VIP Services Staff (Guest Service Manager and Host) to provide stellar guest service. All duties are to be performed in accordance with departmental and Riverwalk Casino Hotel policies, practices and procedures. This position reports directly to the Guest Service Manager.


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Sales & Marketing: Client Relations/Customer Service
Customer Service Representative - Twinspires.com (Lexington, KY)

Summary of Responsibilities
Answer customer inquiries coming from inbound calls, chats, or emails. Examples of these customer inquiries can include to set up new accounts, update account records, answer questions, handle complaints, troubleshoot problems, fund accounts and provide information. Utilizes business applications and the appropriate technology to perform routine activities. Performs daily transactions and processes related work in support of daily operations. Provides internal customer service support that achieves quality and customer service goals. Specializes in creating new customers, educating customers in TwinSpires.com product lines and encouraging new customers to deposit funds and wager.
Essential Functions, Duties, and Responsibilities
• Handles routine aspects of the operation with moderate supervision
• Performs daily transactions and processes related work
• Performs data entry, maintains and updates customer account records
• Can quickly grasp concepts and begin to learn deliverables of the position
• Completes tasks within defined time frames and at appropriate quality and customer service levels
• Understands essential functions and how individual performance affects company performance
• Provides internal/external customer service support that achieves customer service goals and objectives
• Reacts to problems and provides basic solutions based on prescribed guidelines or procedures
• Directs issues or concerns to the right person or group for resolution
• Answer inbound calls from customers to answer inquiries, handle complaints, troubleshoot problems and facilitate transactions
• Assist with account openings and encourage initial deposits
• Educate customers on product lines
• Daily balancing and reconciliation of financial transactions
• Identify, document and escalate priority issues
• Other duties as assigned by Management

Key Qualifications
• Able to maintain customer confidentiality
• Strong communication, written skills, and interpersonal skills
• Comfortable with fast paced schedule driven development
• Computer literate, experience with Microsoft Office is preferred
• Ability to work in a fast paced environment and be able to multitask
• Flexibility with your schedule to meet the needs of the business
Education
High school diploma or equivalent. Proficient in data entry/keyboard skills and relevant computer applications. Previous customer service, sales or horse racing industry experience a plus.

Supervisory Responsibilities
None.

Physical and Mental Requirements
The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
a) While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
b) Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
c) This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
d) The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
e) The noise level in this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
f) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - TwinSpires.com (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications 
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - TwinSpires.com (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications 
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - TwinSpires.com (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - TwinSpires.com (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


Apply for this position      |      Go back job listings


 

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