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    Sales & Marketing: Advertising/Agency
    Advertising & Promotions Coordinator - Calder Casino (Miami Gardens, FL)

    The Advertising & Promotions Coordinator will assist in the overall marketing of Calder Casino, including social media, advertising, promotions, and player development efforts. The position will report to the Director of Marketing.

    SPECIFIC DUTIES AND RESPONSIBILITIES:

    • Develop relevant, unique, and engaging content for our social media efforts.
    • Monitor all social channels for guest feedback and respond as needed.
    • Foster dialogue on our social platforms to create interactive relationships with our guests.
    • Work with our advertising agency to measure the effectiveness of our social efforts and provide monthly reports and strategies for optimization.
    • Coordinate and traffic marketing projects with the internal design team and advertising agency.
    • Write and edit copy; proofread marketing materials for accuracy.
    • Assist in the execution of casino promotions and player development events.
    • Various administrative responsibilities.
    • Other duties as assigned.

    STANDARDS OF PERFORMANCE:

    • Excellent oral and written communication skills.
    • Bilingual and able to read, write, and speak Spanish proficiently is preferred.
    • High level of professionalism with the ability to react well under pressure.
    • Public relations and customer service skills.

    EDUCATION, TRAINING, AND EXPERIENCE:

    • Bachelor’s degree in advertising, marketing or similar field is preferred.
    • Experience with Adobe InDesign, Photoshop, or Illustrator is preferred.
    • Ability to obtain a valid gaming license.

    Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you at least 21 years of age? Yes or No
    2. Do you have experience with Adobe InDesign, Photoshop, or Illustrator? Yes or No
    3. Do you hold a Bachelor degree in Advertising, Marketing, or similar? Yes or No
    4. Are you willing to submit to extensive reference and background checks? Yes or No


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    Sales & Marketing: Client Relations/Customer Service
    Player's Club Representative (Part-Time) - Calder Casino (Miami Gardens, FL)

    The Club Calder Players Club Representative provides support to the Marketing Department and assists with slot tournaments, player accounts, marketing, promotions, greet tour buses and welcome all patrons to the casino.  Assure that guests have a favorable gaming experience.

    SPECIFIC DUTIES AND RESPONSIBILITIES

    • Tracking and issuing player cards for new and existing accounts.
    • Redeem points from accounts for patrons for cash or prizes.
    • Assisting with weekly and large scale slot tournaments, including registration.  Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Twin Spires cards, handle special coupons, and any other business.
    • Coordinating promotions and events.
    • Ensure the safety and security of guest and employees
    • Assist when needed with Promotions & Special Events  setup/teardown, executions and announcing                                                                                                                                                                                                                                                                                                                                                                               
    • Other marketing related duties as assigned.

    STANDARDS OF PERFORMANCE

    • Maintaining a professional working relationship among all personnel.
    • Oral and written communication skills.
    • Willingness to assume responsibility relative to Club Calder.

    EDUCATION, TRAINING, AND EXPERIENCE

    ·          A high school diploma or GED equivalent.  Zero to two years experience in customer service or clerical.

    Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Do you currently work for Calder Casino? Yes or No
    2. Do you have 1 to 2 years of customer service experience? Yes or No
    3. Are you willing to submit to extensive reference and background checks? Yes or No
    4. Are you at least 21 years of age? Yes or No
    5. Are you willing to work a part time schedule including weekends, evenings and holidays? Yes or No
    6. Are you accustomed to standing on your feet for long periods of time? Yes or No


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    Sales & Marketing: Client Relations/Customer Service
    Seasonal- Partnership Activation January 2018 - May 2018 - Churchill Downs Racetrack (Louisville, KY)

    Job Description 

    Churchill Downs Racetrack seeks a passionate and highly motivated Partnership Activation Seasonal employee who reports to the Partnership Activation Management team. The seasonal employee is responsible for the activation and fulfillment of contracts negotiated by the Partnership Development team. Other duties include: 

    1. Assisting in the execution of sponsor promotions and activation, primarily as related to Kentucky Derby Week. 

    2. Serving as liaison between external partners, such as vendors and contractors, and internal departments, including but not limited to: Marketing, Operations, Ticketing, Events, etc.to fulfill contractual obligations. 

    3. Providing support and assistance to colleagues on the Partnership Activation Team in executing similar tasks. 

    4. Compiling post event review and recap materials. 

    5. Conducting administrative tasks. 

    6. Performing other duties as assigned. 

    Sales Development 

    1. Collaborating and assisting the Sponsorship Sales team as requested. 

    2. Performing other duties as assigned. 

    Education, Experience, Skills, and Abilities 

    Required 

    1. Completed or obtaining a Bachelor's Degree in sports administration, business, or marketing. 

    2. Track record of providing exceptional client service, preferably in a high profile environment. 

    3. Broad knowledge and experience in sports marketing, promotion, and sponsorship activation. 

    4. Creative and well organized professional with a strong work ethic, desire, and willingness to learn. 

    5. Ability to excercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary. 

    6. Superb attention to detail. 

    7. Exceptional written, verbal, and presentation skills. 

    8. Ability to work nights, weekends, and holidays. 

    Supervisory Responsibilities

    1. No direct supervisory responsibilities. 

    Reports to: Partnership Activation Manager(s)

    Working Conditions: Working conditions are normal for an office environment. Must be able to maneuver around the racetrack and withstand hot/cold conditions. May require weekend and/or evening work. 

    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

    While performing duties of this job, the employee is regularly required to sit; use hands and fingers, handle, feel, talk, and hear. The employee is frequently required to stand, walk, and reach with arms and hands. The employee is occassionally required to stoop, kneel, crouch, or crawl. The employee must  frequently lift and/or move up to 10 pounds and occassionally lif and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision, depth perception and the ability to adjust focus. 

    Churchill Downs encourages diversity int he workforce. EOE


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    Sales & Marketing: Ticket Operations
    Seasonal Ticket Sales Attendant - Churchill Downs Racetrack (Louisville, KY)

    The Churchill Downs Racetrack Ticketing Department has an opening for a seasonal Ticket Sales Attendant. This position will report to the Box Office Manager and is responsible for assisting in the fulfillment of gate admissions and ticket selling needs.

    Positions are available for:

    • 2017 Race Season: September, and November.

    Job Duties would include:

    • Serve as a box office team member, assisting all walk up sales at the gates and box office window.

    • Serve as an admissions gate team member by assisting all patrons that enter the facility and reviewing the status of scanned tickets as necessary.

    • Assist in the fulfillment of ticket requests and will call by verifying the accuracy of ticket orders.

    • Accepts payments and makes change accurately.

    • Keep daily balance sheet of cash received and tickets sold; submit cash to Box Office Manager for audit.

    • Work to ensure customer's needs are fulfilled and ensure the customer receives outstanding service while assisting with general venue and event information.

    • This position will require some standing during shifts at gates.

    • Other duties as assigned.

     Expectations:

    • Adhere to CDI/CDRT Policies and Procedures.
    • Represent Churchill Downs in a professional manner inside and outside the organization.
    • Be respectful to colleagues and function in a team environment.

    Education / Skills Required:

    • High School Diploma/GED required. 

    • Ticketmaster Archtics system knowledge is preferred.

    • Attention to detail and the ability to problem solve.

    • Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.

    • Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.

    • Team player with an exceptional customer service attitude.

    • Strong PC skills.

    • Must be able to work flexible hours including some holidays, weekends, evenings, and race days.

    • This position requires completion of a background check.

    Note: When you apply for this job online, you will be required to answer the following questions:

    1. Are you willing to work flexible hours including holidays, weekends, evenings, and race days?
    2. Do you have Ticketmaster Archtics experience?


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