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Current available jobs in Sales & Marketing:





Sales & Marketing: Client Relations/Customer Service
Seasonal Customer Service Representative - Arlington International Racecourse (Arlington Hts, IL)

Position Objective:
Support the sales department by providing frontline assistance to current and potential guests of Arlington International.

Primary Duties and Responsibilities:
- Responsible for generating revenue through the sales of ticket packages and restaurant reserved seating
- Exhibit a pleasant, patient and friendly attitude while assisting customers via phone, e-mail, and in person
- Assist customers with picking up group sales, season box holder, and admission presale tickets
- Ability to communicate clearly and professionally, both verbally and in writing
- Efficiently use ticketing computer system to accurately process customer orders and distribute tickets
- Continually maintain working knowledge of all company products, services & promotions
- Maintain customer database
- Exhibit great attention to detail
- Work as sales team member in assisting as additional tasks arise
- Cold calls are not required nor encouraged

Supervisory Responsibilities:
None.

Personal Qualifications:
- Excellent customer service skills
- Demonstrate pristine telephone etiquette
- Ability to effectively interact with customers, staff, and management in a professional setting
- Good reasoning skills and problem solving abilities
- Ability to multi-task and perform job functions with a sense of urgency
- Must be proficient in Microsoft Word along with above average computer skills
- Must have a very professional demeanor coupled with a positive attitude
- Ability to work in a fast paced environment and handle situations with varied stress levels
- Must be available for Arlington International's entire racing season (May-September)
- Must be available to work flexible hours, including weekends

Education, Training and Experience:
- Experience in customer service
- Strong computer skills
- High school diploma or GED equivalent necessary


Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands continuous to finger strength, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee may be asked to occasionally stoop, kneel, crouch, or crawl.  The employee may be asked to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

 

EOE M/F/D/F

 

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available now through September? (yes/no)
2. Are you available weekends and holidays? (yes/no)
3. How would you describe you level of computer skills? (1-10)
4. Are you willing to agree to a credit and background check? ( yes/no)
5. Describe your perferred work environment


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Sales & Marketing: Client Relations/Customer Service
Player's Club Representative - Calder Casino & Race Course (Miami Gardens, FL)

The Player's Club Representative provides customer service to Guests and assist with player accounts, promotions, player parties and welcome all patrons and assure all guests have a favorable gaming experience.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Extensive customer service with all Guests, including developing relationships with TSC members to determine their needs and communicate their input.
  • Establish new accounts for players, maintenance of database files and redemption of direct mail offers.
  • Issue promotional amenities while maintaining accurate records and inventory controls.
  • Assists in execution of special promotional events, players parties, drawings and duties as deemed necessary.
  • Proactively offers additional information/services to guest.
  • Communicate Player's Club benefits, property amenities, food outlet options, hours of operation and retail offers.
  • Follows procedures pertaining to the proper coordination of all activities relating to the Twin Spires Club, with special emphasis on guest service.
  • Maintaining a professional working relationship among all guest and personnel.
  • Oral and written communication skills.
  • Willingness to assume responsibility relative to Twin Spires.

 EDUCATION, TRAINING AND EXPERIENCE

  • One to two years of related customer service experience and/or training

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work nights, weekends, and holidays? Yes or No
2. Do you have 1 to 2 years of customer service experience? Yes or No
3. Are you willing to submit to extensive reference and background checks? Yes or No
4. Are you older than 21 years? Yes or No
5. We are open 365 days a year, will that be a problem for you? Yes or No


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Sales & Marketing: Marketing
Database Coordinator - Harlow's Casino Resort & Spa (Greenville, MS)

·         Responsible for entering and retrieving data from the Bally’s database system.

·         This includes analysis of projects of individual marketing programs as well as customer database documentation and requirements including understanding local market trends and creating reports that ensures the best results for our guests.

·         Ensures accuracy and completeness of data in master files and various support tools such as the database library.

·         Responsible for back-up and recovery strategies.

Monitors policies, procedures and standards relating to database.


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Sales & Marketing: Marketing
Sales Agent - Harlow's Casino Resort & Spa (Greenville, MS)

SUMMARY:  Solicits and books group business in support of the casino and hotel property.  Plans, coordinates and implements hotel sales program to generate revenue in the areas of hotel, F&B, golf and casino for the resort property. Promotes and assists with property conventions and meetings in a variety of markets.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

Candidate will be responsible to develop sales strategies and new accounts, identify new business and growth opportunities. Solicit and book group business for convention, hotel, food & beverage operations.

 

Develop and maintain a network of contacts in the hospitality industry, including organizations, meeting planners, group leaders and tour operators.

 

 

QUALIFICATIONS:   Must be a self starter with knowledge of principles and processes for providing customer service; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Must possess good communication, writing, origination and math skills.  Must have the ability to perform duties in a positive and professional manner.  Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays.  Superior internal/external customer service skills required. The requirements listed below are representative of the knowledge, skill, and/or ability required -

 

EDUCATION AND EXPERIENCE:  High school diploma or general education degree (GED) required. Prior outside sales or related experience required.  Experience and knowledge of group business, meeting and convention sales experience and/or training preferred, but not required.

 

COMPUTER SKILLS:  To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications. 

 

 

WORK ENVIRONMENT: The work environment consists of very demanding surroundings with a high noise level.

 


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Sales & Marketing: Marketing
Marketing Associate - Harlow's Casino Resort & Spa (Greenville, MS)

SUMMARY:  The Marketing Associate supports the Marketing Manager with the execution of casino promotional events and coordinates various property marketing functions including promotions, events and telemarketing, along with the development of support materials and systems. This job has no supervisory responsibilities.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Must  possess good communication, writing, origination and math skills.  Must have the ability to perform duties in a positive and professional manner.  Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays.  Superior internal/external customer service skills required. 

 

QUALIFICATIONS:   Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission;  Knowledge of principles and processes for providing customer service;  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required -

 

EDUCATION AND EXPERIENCE:  High school diploma or general education degree (GED) required.   Prior administrative or related experience required.  Casino experience and/or training preferred, but not required.

 

COMPUTER SKILLS:  To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications. 

 

WORK ENVIRONMENT: The work environment consists of  very demanding surroundings with a high noise level.


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Sales & Marketing: Advertising/Agency
Casino Coordinator - Harlows Casino Resort and Hotel (Greenville, ms)

SUMMARY: Responsible for a variety of marketing activities which include but are not limited to; coordination and provides analysis of all Player Development and Sales activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Represents Harlow’s Casino Resort in the most positive manner with internal as well as external guests to satisfy service expectations; Interacts effectively with a diverse group of guests; learns and uses operating practices of the department and the Company. Upholds Harlow’s Casino in all aspects of position; Provides prompt, courteous and professional guest service by listening to a variety of guest questions and complaints and then forwarding them to the appropriate personnel; Handles the system controls and procedures for the Player Development and Sales departments; Provides marketing and administrative support for Marketing Manager and Casino Host Department by handling all coordination of VIP guests accommodations and providing weekly reports and analysis. Maintain accuracy through data entry of all bus manifests; sends out day trip confirmations; documents any changes on the manifests; Updates lists with Group names and information in database; Works with the Sales team to tighten bus tracking/accuracy; Assists with group sales arrival preparations; Works with other departments to ensure excellent guest service;

Working at various casino marketing functions as scheduled by the department.

Performs other duties as assigned.


SUPERVISORY RESPONSIBILITY: N/A

QUALIFICATIONS: Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission; Knowledge of principles and processes for providing customer service; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required – Must be computer literate and have working knowledge of MS Word & Excel


EDUCATION AND EXPERIENCE: High school diploma or equivalent; One to three years of administrative experience preferably in casino environment.

 


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