Careers



Current available jobs in Sales & Marketing:





Sales & Marketing: Ticket Operations
Off Track Betting Attendant-Part time - Arlington International (Hodgkins, IL)

 

Responsible for supervising the wagering operation of an Off-Track Betting Parlor. Manages the wagering and business operation in accordance with established company standards, policies and procedures.

 

Primary Duties and Responsibilities:

- Maintains an overall customer-focused business providing exemplary service
- Responsible for cash handling and accountability of all wagering operation receipts and funds. Provides oustanding, courteous, and friendly service to wagering customers in a professional and ethical manner.
- During the course of a shift; responsible for, but not limited to; television operations, wagering operations and education, program production and sales, customer education, and routine wagering terminal service.
- Successfully resolves and verifies resolution of customer complaints.
- Responsible for ensuring compliance with all federal, state, local and regulatory agency laws and guidelines related to the wagering business.
- Maintains positive and cooperative relationships with other employees.


Personal Qualifications:
- Outgoing and personable. Excellent communication skills.
- Understanding or basic knowledge of pari-mutuels or horseracing
- Ability to effectively interact with customers, staff and management
- Good reasoning skills; ability to handle problems and respond to common inquiries or complaints from customers.
- A sense of urgency and willingness to get the job done; a self-starter with the ability to accomplish tasks within reasonable time frames.
- Professional ability to multi-task in a fast-pace environment

Education, Training and Experience:
High School diploma or general education degree (GED); Must have experience in customer service as well as money handling.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger reach, handle, or feel; and talk or hear. The employee frequently is required to stand, walk and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Arlington International Racecourse reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have any customer service experience? If so, please explain
2. Do you have a flexible work schedule?
3. Are you willing to submit to a background/credit check?
4. Do you have any horse racing knowledge?
5. Describe your perferred work style.
6. What is your salary requirement?
7. When are you available to start?


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - Churchill Downs Interactive (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing teams via campaign analyses, website analytics and performance measurement on all aspects of CDI’s online marketing functions.

Primary Responsibilities:
• Own and manage website tagging strategy and integrity (Google Analytics)
• Work with marketing managers to set up experimental designs for campaign measurement, optimization and ROI reporting
• Lead A/B and multivariate testing strategies complete with measurement and optimization recommendations
• Develop marketing mix and channel optimization to drive acquisition, development and reactivation programs
• Own, manage and enhance universal tracking code strategy to insure accurate and reliable reporting
• Provide input to product development teams regarding user flow optimization and user interface optimization
• Establish benchmarks and KPI’s for the business to reference performance

Requirements:
• 3 to 5 years experience in a web analytics or online marketing analytics role
• Experience with Google Analytics preferred
• Bachelors degree in Marketing, Business, Math or other quantitative field
• Experience managing online campaign tracking programs
• Familiarity with SEO, Display and Paid Search campaign
• Advanced knowledge of Excel and other analytic software as well as PowerPoint
• Ability to work independently as well as within a team setting
• Excellent communication skills and presentation skills


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - Churchill Downs Interactive (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing teams via campaign analyses, website analytics and performance measurement on all aspects of CDI’s online marketing functions.

Primary Responsibilities:
• Own and manage website tagging strategy and integrity (Google Analytics)
• Work with marketing managers to set up experimental designs for campaign measurement, optimization and ROI reporting
• Lead A/B and multivariate testing strategies complete with measurement and optimization recommendations
• Develop marketing mix and channel optimization to drive acquisition, development and reactivation programs
• Own, manage and enhance universal tracking code strategy to insure accurate and reliable reporting
• Provide input to product development teams regarding user flow optimization and user interface optimization
• Establish benchmarks and KPI’s for the business to reference performance

Requirements:
• 3 to 5 years experience in a web analytics or online marketing analytics role
• Experience with Google Analytics preferred
• Bachelors degree in Marketing, Business, Math or other quantitative field
• Experience managing online campaign tracking programs
• Familiarity with SEO, Display and Paid Search campaign
• Advanced knowledge of Excel and other analytic software as well as PowerPoint
• Ability to work independently as well as within a team setting
• Excellent communication skills and presentation skills


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Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - Churchill Downs Interactive (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - Churchill Downs Interactive (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Marketing
Database Coordinator - Harlow's Casino Resort & Spa (Greenville, MS)

 

·         Responsible for entering and retrieving data from the Bally’s database system.

·         This includes analysis of projects of individual marketing programs as well as customer database documentation and requirements including understanding local market trends and creating reports that ensures the best results for our guests.

·         Ensures accuracy and completeness of data in master files and various support tools such as the database library.

·         Responsible for back-up and recovery strategies.

Monitors policies, procedures and standards relating to database.


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Sales & Marketing: Marketing
Sales Agent - Harlow's Casino Resort & Spa (Greenville, MS)

 

SUMMARY:  Solicits and books group business in support of the casino and hotel property.  Plans, coordinates and implements hotel sales program to generate revenue in the areas of hotel, F&B, golf and casino for the resort property. Promotes and assists with property conventions and meetings in a variety of markets.

 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

 

 

Candidate will be responsible to develop sales strategies and new accounts, identify new business and growth opportunities. Solicit and book group business for convention, hotel, food & beverage operations.

 

 

 

Develop and maintain a network of contacts in the hospitality industry, including organizations, meeting planners, group leaders and tour operators.

 

 

 

 

QUALIFICATIONS:   Must be a self starter with knowledge of principles and processes for providing customer service; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

 

 

Must possess good communication, writing, origination and math skills.  Must have the ability to perform duties in a positive and professional manner.  Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays.  Superior internal/external customer service skills required. The requirements listed below are representative of the knowledge, skill, and/or ability required -

 

 

 

EDUCATION AND EXPERIENCE:  High school diploma or general education degree (GED) required. Prior outside sales or related experience required.  Experience and knowledge of group business, meeting and convention sales experience and/or training preferred, but not required.

 

 

 

COMPUTER SKILLS:  To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications.

 

 

 

 

 

WORK ENVIRONMENT: The work environment consists of very demanding surroundings with a high noise level.

 

 

 


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Sales & Marketing: Marketing
Marketing Associate - Harlow's Casino Resort & Spa (Greenville, MS)

 

SUMMARY:  The Marketing Associate supports the Marketing Manager with the execution of casino promotional events and coordinates various property marketing functions including promotions, events and telemarketing, along with the development of support materials and systems. This job has no supervisory responsibilities.

 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

Must  possess good communication, writing, origination and math skills.  Must have the ability to perform duties in a positive and professional manner.  Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays.  Superior internal/external customer service skills required.

 

 

 

QUALIFICATIONS:   Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission;  Knowledge of principles and processes for providing customer service;  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required -

 

 

 

EDUCATION AND EXPERIENCE:  High school diploma or general education degree (GED) required.   Prior administrative or related experience required.  Casino experience and/or training preferred, but not required.

 

 

 

COMPUTER SKILLS:  To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications.

 

 

 

WORK ENVIRONMENT: The work environment consists of  very demanding surroundings with a high noise level.

 


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Sales & Marketing: Advertising/Agency
Casino Coordinator - Harlows Casino Resort and Hotel (Greenville, ms)

SUMMARY: Responsible for a variety of marketing activities which include but are not limited to; coordination and provides analysis of all Player Development and Sales activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Represents Harlow’s Casino Resort in the most positive manner with internal as well as external guests to satisfy service expectations; Interacts effectively with a diverse group of guests; learns and uses operating practices of the department and the Company. Upholds Harlow’s Casino in all aspects of position; Provides prompt, courteous and professional guest service by listening to a variety of guest questions and complaints and then forwarding them to the appropriate personnel; Handles the system controls and procedures for the Player Development and Sales departments; Provides marketing and administrative support for Marketing Manager and Casino Host Department by handling all coordination of VIP guests accommodations and providing weekly reports and analysis. Maintain accuracy through data entry of all bus manifests; sends out day trip confirmations; documents any changes on the manifests; Updates lists with Group names and information in database; Works with the Sales team to tighten bus tracking/accuracy; Assists with group sales arrival preparations; Works with other departments to ensure excellent guest service;

Working at various casino marketing functions as scheduled by the department.

Performs other duties as assigned.


SUPERVISORY RESPONSIBILITY: N/A

QUALIFICATIONS: Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission; Knowledge of principles and processes for providing customer service; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required – Must be computer literate and have working knowledge of MS Word & Excel


EDUCATION AND EXPERIENCE: High school diploma or equivalent; One to three years of administrative experience preferably in casino environment.

 


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