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Current available jobs in Sales & Marketing:





Sales & Marketing: Marketing
Seasonal Marketing Assistant - Arlington International Racecourse (Arlington Hts, IL)

Position Objective:

Assist Arlington International Racecourse Marketing Department by supporting Arlington International event marketing and community outreach initiatives executed at Arlington International and throughout the surrounding communities.

Primary Duties and Responsibilities:

  • Lead projects as assigned by Marketing Department; these may include (but are not limited to) marketing events, fan clubs and/or on-site promotions
  • Actively contribute creative ideas for on-site contests, entertainment and marketing events
  • Track and manage the inventory of promotional giveaways and supplies
  • Execute race day presentation initiatives; assist in hands-on set up and take down of all race day content for on-site contests, activities and events
  • Identify key locations for mascot and street team appearances throughout the season
  • Participate as an active member of Arlington International Street Team; attend community events and interact with area residents to promote the Arlington brand, encourage ticket sales and capture data
  • Create and maintain database of vendor/partnership contact information, contest participants and club members
  • Coordinate the distribution of race day marketing materials and premium items
  • Interact directly with guests and utilize customer service skills to increase participation in on-site promotions and to increase participation in customer surveys
  • Provide detailed recaps of all marketing and street team events
  • Attend pre-race day marketing meetings
  • Assist with interactive media elements by developing social media content, crafting online promotions, and maintaining Marketing Department photograph archives

Supervisory Responsibilities:

None

Personal Qualifications:

·        Must be available beginning 4/27 for approximately 30-35 hours a week.

·        Weekend and holiday work is required.

§  Must be a team player, people-oriented, well-groomed, a good problem solver, detailed, able to communicate clearly and accurately, creative, courteous, professional, enthusiastic, computer literate, and a strong proofreader.

  • Must be trustworthy and fully dedicated to do what it takes for the company to be successful.       
  • Must be a self-starter, with a strong sense of urgency in tackling challenges.
  • Must possess an entrepreneurial attitude coupled with the ability to implement programs with high attention to detail.
  • Excellent human relations and communications skills are essential.  The ability to communicate both orally and in writing to internal and external contacts is required.

 

Education, Training and Experience:

§  Recent graduate or enrolled college student majoring in Marketing, Communications, or Business

§  Must have strong computer skills, particularly in Microsoft Office

§  Adobe PhotoShop and graphic design experience a plus

§  Flexible schedule including nights, weekends and holidays throughout the entire 2015 season, which runs from May through September

§  Reliable transportation with valid driver’s license

§  Must be extremely punctual

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger reach, handle, or feel; and talk or hear.  The employee frequently is required to stand, walk and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.

Arlington International Racecourse reserves the right to modify, interpret, or apply this job description in any way the company desires.  This job description in no way implies that these are the only duties to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently hold or are you currently working towards a bacholar's degree in Marketing, Communications or Business? (Yes, No)
2. Are you able to work nights, weekends and holidays from May through September? (Yes, No)
3. Do you have any prior experence in the marketing field? ( Yes, No)
4. Are you comfortable with occasional hours performing job duties outdoors? (Yes, No)
5. Are you aware this is a seasonal position? (Yes, No)


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Sales & Marketing: Client Relations/Customer Service
Seasonal Guest Services Representative - Arlington International Racecourse (Arlington Hts, IL)

Position Objective:
Provides outstanding Customer Service at all times while conducting themselves in a manner consistent with the highest ethical and moral standards prevailing in the business community in which we operate.

Primary Duties and Responsibilities:
- Drive the “Arlington Experience” by providing  all guests a positive  first impression by offering superior, individualized service
- Enthusiastically greet guests and direct them to the appropriate seating, group venue, or restaurant locations
- Multitask at a  high level in a high volume and fast paced environment
- Go above and beyond in every circumstance with a “Do what others Don’t” mentality
- Provide guests with accurate information about all events and activities in and around Arlington Park
- Interact with guests to help provide an unmatchable experience
- Enforce policies established by Arlington International and Guest Services Management
- Proactively keep safety and security in the forefront of your mind to ensure a safe experience for all guests 
- Handle cash at various reserved seating locations and group venues
- Work as a member of a team with the common goal of exceeding guest expectations
- Take ownership of areas worked and report any issues or circumstances to appropriate supervisor
- Handle guest concerns and  issues up to a level where intervention by a supervisor is required
- Follow all policies and procedures as set forth by Guest Services Management
- Other duties as assigned by management

Supervisory Responsibilities:
None

Personal Qualifications:
- Ability to work with other Guest Services Team members
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
-  Ability to deal with problems involving several concrete variables in standardized situations
- Demonstrated knowledge of the horse racing industry
- Previous experience in a customer service capacity a huge plus
- Demonstrate professionalism and common courtesy at all times
- Sense of urgency and ownership 
- Comfort in dealing with difficult situations involving both customers and employees

Education, Training and Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee is required to stand for long periods of time, walk long distances, and reach with hands and arms.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or mover up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in this work environment is usually moderate.
 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you available to work weekends and holidays?(yes/no)
2. Are you available May through September ? (yes/no)
3. Are you aware this is a seasonal position? (yes/no)
4. Do you have any issues with wearing a uniform? (yes/no)


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Sales & Marketing: Client Retention/Customer Service
Executive Host - Calder Casino & Race Course (Miami Gardens, FL)

The Executive Casino Host is responsible for providing quality customer service, guest satisfaction, and increasing rated play and loyalty of casino patrons.

SPECIFIC DUTIES AND RESPONSIBILITIES

·          Assist in managing the budget for premium slot play and VIP promotions.

·          Ensure the safety and security of employees and customers.

·          Evaluate customer’s play for comping needs.

·          Responsible for managing and increasing rated slots.

·          Communicate with premium/rated players through telemarketing, letter writing about available services, promotional opportunities and special events.

·          Communicate between guest and staff department to ensure customer satisfaction.

·          Review activities and promotional status with Sr. Director of Casino Operations.

·          Meet with departmental directors and managers as necessary.

·          Available to work any shift or day based on business needs as well as periodically shift days off to be present for player events.

·          Other duties as assigned.

STANDARDS OF PERFORMANCE

·          Management abilities demonstrated in managing the VIP and premium players effectively.

·          Public relations and customer service skills.

·          Maintaining interpersonal working relationships among all personnel.             

·          Oral and written communication skills.

·          Willingness to spend long periods of time during shift on the casino floor interacting with both return guests and searching for non-carded players to sign-up for loyalty players card.

·          Willingness to assume responsibility relative to the performance of the host department and the property.

EDUCATION, TRAINING, AND EXPERIENCE

·          One to two years’ experience in casino operations preferably gaming with a 4 year degree in a related field of equivalent work experience.

·          Knowledge of Player Tracking System, AS400, Microsoft Product and FBMS.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years old? Yes or No
2. Are you willing to submit to extensive reference and background checks? Yes or No
3. Are you willing to work a flexible schedule including weekends, evenings and holidays? Yes or No
4. Do you have at least two years experience in Casino Operations? Yes or No
5. Do you have one to two years experience as a Casino Host? Yes or No
6. Are you accustomed to standing on your feet for long periods of time? Yes or No


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Sales & Marketing: Event Marketing
Sales Support Specialist - Calder Casino & Race Course (Miami Gardens, FL)

Contribute to the company’s success through sales of casino bus groups, event/function space, parking lot rentals, sponsorships, advertising sales and more.

SPECIFIC DUTIES AND RESPONSIBILITIES

·          Maintains and develops casino bus groups, as well as proactively solicits new sales opportunities including parking lot rentals, casino event space, and advertising sales.

·          Develops bus and group packages to remain competitive within the market.

·          Meets with bus charter groups and visits area communities to develop new leads and new route opportunities.

·          Meets and greets sales and bus groups upon arrival to casino property and collects player data for reporting.

·          Responsible for the coordination/supervision of all group sales functions/events including on-property group events and drive-in and regular bus groups.

·          Manages/develops business with key accounts, secures repeat business through telesales, e-mail and direct mail efforts and prospect for new business.

·          Provides venue/pricing information and conducts facility tours to current and potential clients.

·          Develops sales contracts and collects deposits and payments for events, and maintains the integrity of these programs to assure accuracy.

·          Develops and builds relationships with customers through excellent interpersonal skills and exception customer service.

·          Responsible for all coordination and administration support the each sales event and bus group.

·          Coordinates with other departments to ensure proper advance communications of upcoming sales group events and necessary support staffing.

·          Creates all month-end analysis relating to groups and bus profitability and counts.

·          Assists Sr. Director of Marketing in identifying community events for a sales presence including Chambers of Commerce.

·          Maintains high integrity standards while ensuring commitment to superior service and quality product.

·          Effectively meets individual and departmental sales goals and objectives.

·          Travel by car average 1-3 times per month within metro area to cultivate or generate sales and bus opportunities.

·          Ensure the safety and security of team members and guests.

·          Works as Marketing team member in assisting as additional requests arise.

·          Other duties as assigned.

STANDARDS OF PERFORMANCE

·          Excellent human relations and communication skills are necessary.

·          Ability to work in a fast paced environment and interact with internal departments.

·          Ability to exercise sound business judgment and generate effective solutions quickly as necessary.

·          Able to respond to customer’s needs and make decisions that are beneficial to both the customer and Calder.

·          Understand and represent Calder’s image and reputation both at work and at functions outside Calder.

 

EDUCATION, TRAINING, AND EXPERIENCE

·          Bachelor’s Degree (BA) from a four year college or university; and two to three years experience in the hospitality industry with related experience and/or training; or equivalent combination of education and experience preferred.

·          Strong computer skills, MS Word, Excel and email are required.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you at least 21 years old? Yes or No
2. Are you willing to submit to extensive reference and background checks? Yes or No
3. Do you have Casino Experience? Yes or No
4. Do you have at least 2 years work experience in the hospitality industry? Yes or No
5. Do you have strong oral and written communication skills? Yes or No
6. Do you have a 4 year degree in related field or equivalent work experience? Yes or No


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Sales & Marketing: Event Marketing
Casino Host - Riverwalk Casino (Vicksburg, MS)

To deliver quality guest service in a fun and friendly atmosphere while working together to generate a spirit of service internally. This position requires a friendly persona and a willingness to interact with others. By joining the team you are committing yourself to these values and acknowledge dedication to providing excellent guest service for our internal team, at all times.

Essential Duties and Responsibilities

 Include, but are not limited to:

  • Maintain a positive attitude at all times, supporting the policies of Senior Management.

  • Must maintain the strictest confidence of any and all confidential information disclosed by Riverwalk Casino Hotel.

  • Must be energetic, friendly, sharp and professional at all times.

  • Circulate the casino floor greeting guests who are playing in all gaming areas.

  • Identify potential new members for the Players Club and explain the card advantages.

  • Be familiar with all current and upcoming special events, promotions, entertainment and all casino facilities.

  • Assist guests in obtaining service for machine repairs, change, payoffs, or understanding machine operations.

  • Stay in contact with all levels of guests to ensure Riverwalk is fresh on their minds when they make decisions on how to spend entertainment dollars.

  • Develop and maintain a list of players from which the Host Bonus programs are derived.

  • Assist with dinner and/or Hotel reservations for guests as well as comps as warranted, in accordance with company established guidelines.

  • Resolve any problem or perceived guest inconvenience in order to ensure guest satisfaction.

  • Communicate with VIP through telemarketing, letter writing about available services, promotional opportunities and special events.

  • Negotiate and coordinate details of hosted events aimed at player development and player loyalty.

  • All other duties as assign.


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Sales & Marketing: Database Marketing/Analytics
Conversion Optimization Manager - TwinSpires.com (Louisville, KY)

Job Description – Conversion Optimization Manager

Summary – We are looking for a Conversion Optimization Manager, who will be responsible for delivering optimization services to Twinspires.com, the leading Horse Racing operator in the US. The successful applicant will have a proven track-record of how to research, plan, implement, manage & report on successful projects and stand-alone optimization deliverables. This position will report to the VP Marketing

Responsibilities –

  • Deliver & evolve the creative, landing page, registration page, optimization function
  • Plan, execute & manage high quality landing page optimization projects and website usability audits in a timely manner and within budget.
  • Troubleshoot and spot existing issues with company’s optimization tests/projects and landing pages and present results internally or externally through the production of high quality documentation as well as verbally.
  • Produce detailed website audits and usability reports, identifying areas of opportunity to improve conversion through usability enhancements.
  • Troubleshoot and spot existing issues with optimization test set-ups and present results internally or externally through the production of high quality documentation.
  • Produce weekly reports containing analysis, surfacing trends and recommending areas for improvement of both websites and related marketing activity.

Requirements –

  • BS Degree or equivalent
  • At least 1 year of experience in Conversion Optimization within a high transactional business.
  • Experience with working on the creation, optimization and management of Landing Pages.
  • Experience using A/B and multi-variant testing technologies
  • Understanding of how to use web analytics & user behavior monitoring data
  • Understanding of how to apply user-centered interaction design & mainstream usability, principles & methodologies when forming optimization recommendations
  • Understanding of how to use prototyping & wire-framing tools to communicate recommendations to the creative team
  • Design skills experience such as Photoshop or InDesign essential
  • Understanding of JavaScript, HTML, CSS, mainstream CMS technology essential
  • Ability to create internal & external relationships and build an environment around teamwork and collaboration
  • Strong business writing skills and ability to produce high quality documents.
  • Strong interpersonal skills, particularly influencing and listening skills
  • Flexible, versatile and able to cope well under pressure
  • Excellent time management skills
  • Ability to act both tactically and strategically
  • Show usage of own initiative
  • Experience working in an agile environment a plus. 

Position Type – Salary Exempt

Travel – Not Expected at Present, but Subject to Change


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Sales & Marketing: Database Marketing/Analytics
Conversion Optimization Manager - TwinSpires.com (Mountain View, CA)

Job Description – Conversion Optimization Manager

Summary – We are looking for a Conversion Optimization Manager, who will be responsible for delivering optimization services to Twinspires.com, the leading Horse Racing operator in the US. The successful applicant will have a proven track-record of how to research, plan, implement, manage & report on successful projects and stand-alone optimization deliverables. This position will report to the VP Marketing

Responsibilities –

  • Deliver & evolve the creative, landing page, registration page, optimization function
  • Plan, execute & manage high quality landing page optimization projects and website usability audits in a timely manner and within budget.
  • Troubleshoot and spot existing issues with company’s optimization tests/projects and landing pages and present results internally or externally through the production of high quality documentation as well as verbally.
  • Produce detailed website audits and usability reports, identifying areas of opportunity to improve conversion through usability enhancements.
  • Troubleshoot and spot existing issues with optimization test set-ups and present results internally or externally through the production of high quality documentation.
  • Produce weekly reports containing analysis, surfacing trends and recommending areas for improvement of both websites and related marketing activity.

Requirements –

  • BS Degree or equivalent
  • At least 1 year of experience in Conversion Optimization within a high transactional business.
  • Experience with working on the creation, optimization and management of Landing Pages.
  • Experience using A/B and multi-variant testing technologies
  • Understanding of how to use web analytics & user behavior monitoring data
  • Understanding of how to apply user-centered interaction design & mainstream usability, principles & methodologies when forming optimization recommendations
  • Understanding of how to use prototyping & wire-framing tools to communicate recommendations to the creative team
  • Design skills experience such as Photoshop or InDesign essential
  • Understanding of JavaScript, HTML, CSS, mainstream CMS technology essential
  • Ability to create internal & external relationships and build an environment around teamwork and collaboration
  • Strong business writing skills and ability to produce high quality documents.
  • Strong interpersonal skills, particularly influencing and listening skills
  • Flexible, versatile and able to cope well under pressure
  • Excellent time management skills
  • Ability to act both tactically and strategically
  • Show usage of own initiative
  • Experience working in an agile environment a plus.

Position Type – Salary Exempt

Travel – Not Expected at Present, but Subject to Change


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