Careers



Current available jobs in Sales & Marketing:


» Group Sales Manager -- Churchill Downs Racetrack - Group Sales (Louisville, Ky)
» Sales Manager - Harlow's Casino Resort & Spa (Greenville, MS)
» Database Coordinator - Harlow's Casino Resort & Spa (Greenville, MS)
» Sales Agent - Harlow's Casino Resort & Spa (Greenville, MS)
» Marketing Associate - Harlow's Casino Resort & Spa (Greenville, MS)
» Digital Marketing Coordinator - TwinSpires.com (Mountain View, CA)
» Digital Marketing Coordinator - TwinSpires.com (Lexington, KY)
» VIP Sales Representative - TwinSpires.com (Lexington, KY)
» Digital Marketing Analyst - TwinSpires.com (Lexington, KY)
» Digital Marketing Analyst - TwinSpires.com (Mountain View, CA)
» Marketing Database Analyst - TwinSpires.com (Lexington, KY)
» Marketing Database Analyst - TwinSpires.com (Mountain View, CA)



Sales & Marketing: Client Retention/Customer Service
Group Sales Manager -- Churchill Downs Racetrack - Group Sales (Louisville, Ky)

Summary
This full time saes position sells full-menu inventory for Churchill Downs Racetrack wiht a focus on group, hospitality and suite ticket packages via phone and face-to-face appoints. This person must be self-motivated and possess the skills required to create and execute a business sales plan to sell ticket packages at Chruchill Downs Racetrack. This person will be responsible for individual and team ticket revenue goals. Top performers will be considered for growth opportunities within the organization.

Essential Duties
Include, but are not limited to:
 

-Selling ticketing packages to individual and business fans via phone sales, face-to-face appointments and referrals.

-Preparing action plans and schedules to identify specific targets.

- Identifying, establishing rapport, and maintaining contact with sales prospects and contacts.

- Prospecting and cultivating new sales leads utilizing creative lead generation methods as well as following up on internal leads provided by the team.

-Meeting or exceeding outbound call volume per day as set by the Director of Ticket sales.

- Utilizing company CRM system to manage accounts, pipelines, productivity, and measurement.

- Developing and executing the preparation, issuance, and delivery of sales materials.

- Preparing a variety of status reports, including activity, closings, follow-up, special developments, information and feedback gathered through field activity.

-Providing excellent customer service at all times.

- Addressing customer issues and ensuring effective and long-term problem resolution.

-Providing timely feedback to the company regarding service failures or customer concerns.

-Ability to work nights, weekends, and holidays.

- Performing miscellaneous job duties as assigned.

Expectations:

- Adhereing to policies and procedures of Churchill Downs Incorporated and Churchll Downs Racetrack.

-Acting as role model within and outside the organization.

-Performing duites as workload necessitates.

-Demonstrating flexibility and efficient time management and ability to prioritize workload.

- Meeting Department productivity standards.

Supervisory Responsibilities
• No supervisory responsibilities

Job Requirements / Education / Experience
• Bachelor’s degree in Business, sports marketing, or hospitality preferred.
• Minimum three (3) year experience selling for stadiums, arenas, or entertainment venues or similar environments preferred.
• Demonstrated success selling a variety of ticket packages for large hospitality, entertainment, or other large events.
• Exceptional organizational, time management and project management skills with an ability to handle multiple assignments in a fast-paced environment with tight deadlines.
• Excellent interpersonal and communication skills, as well as demonstrated professionalism and diplomacy.
• Ability to exercise sound business judgment generating effective solutions quickly.
• Spirited team player with an exceptional customer service attitude.
• Strong PC skills to include: ticketing software, database and website management.
• Must be able to work flexible hours including some holidays, weekends and evenings.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually moderate.

 


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Sales & Marketing: Sales & Marketing Management
Sales Manager - Harlow's Casino Resort & Spa (Greenville, MS)

·         Provides support to the Marketing Director.

·         Responsible for conducting market research, coordinating marketing meetings and providing all documentation necessary for the meetings.

·         Assists with web design and maintenance.

·         Reviews website to identify fixes and suggests improvements.

·         Assists with maintenance of website content, email promotions as well as any duties associated with Harlow’s website.

·         Assists Marketing Director with keeping track of contract elements for sponsorships, events and media promotions.

·         Coordinates the set-up and staffing for all on and off-site marketing events.

·         Represents Harlow’s at all on and off-site events to ensure complete and professional execution of event.

·         Assists with auditing media purchases made against invoices received.

·         Gathers post-event information for management for summary reports to be prepared.

·         Reviews post-analysis reports and make recommendations to management for future planning.

·         Helps ensure contracted deadlines are met.

·         Acts as liaison between the marketing department, vendors and suppliers.

·         Completes internal forms to assist in event execution, requests for promotional coupons, creating purchase requisitions and other company and department forms.


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Sales & Marketing: Marketing
Database Coordinator - Harlow's Casino Resort & Spa (Greenville, MS)

 

·         Responsible for entering and retrieving data from the Bally’s database system.

·         This includes analysis of projects of individual marketing programs as well as customer database documentation and requirements including understanding local market trends and creating reports that ensures the best results for our guests.

·         Ensures accuracy and completeness of data in master files and various support tools such as the database library.

·         Responsible for back-up and recovery strategies.

Monitors policies, procedures and standards relating to database.


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Sales & Marketing: Marketing
Sales Agent - Harlow's Casino Resort & Spa (Greenville, MS)

 

SUMMARY:  Solicits and books group business in support of the casino and hotel property.  Plans, coordinates and implements hotel sales program to generate revenue in the areas of hotel, F&B, golf and casino for the resort property. Promotes and assists with property conventions and meetings in a variety of markets.

 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

 

 

Candidate will be responsible to develop sales strategies and new accounts, identify new business and growth opportunities. Solicit and book group business for convention, hotel, food & beverage operations.

 

 

 

Develop and maintain a network of contacts in the hospitality industry, including organizations, meeting planners, group leaders and tour operators.

 

 

 

 

QUALIFICATIONS:   Must be a self starter with knowledge of principles and processes for providing customer service; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

 

 

Must possess good communication, writing, origination and math skills.  Must have the ability to perform duties in a positive and professional manner.  Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays.  Superior internal/external customer service skills required. The requirements listed below are representative of the knowledge, skill, and/or ability required -

 

 

 

EDUCATION AND EXPERIENCE:  High school diploma or general education degree (GED) required. Prior outside sales or related experience required.  Experience and knowledge of group business, meeting and convention sales experience and/or training preferred, but not required.

 

 

 

COMPUTER SKILLS:  To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications.

 

 

 

 

 

WORK ENVIRONMENT: The work environment consists of very demanding surroundings with a high noise level.

 

 

 


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Sales & Marketing: Marketing
Marketing Associate - Harlow's Casino Resort & Spa (Greenville, MS)

 

SUMMARY:  The Marketing Associate supports the Marketing Manager with the execution of casino promotional events and coordinates various property marketing functions including promotions, events and telemarketing, along with the development of support materials and systems. This job has no supervisory responsibilities.

 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

Must  possess good communication, writing, origination and math skills.  Must have the ability to perform duties in a positive and professional manner.  Must demonstrate reliability and flexibility in work schedule that includes working weekends, evenings and holidays.  Superior internal/external customer service skills required.

 

 

 

QUALIFICATIONS:   Must have the ability to obtain a Work Permit issued by the Mississippi Gaming Commission;  Knowledge of principles and processes for providing customer service;  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required -

 

 

 

EDUCATION AND EXPERIENCE:  High school diploma or general education degree (GED) required.   Prior administrative or related experience required.  Casino experience and/or training preferred, but not required.

 

 

 

COMPUTER SKILLS:  To perform this job successfully, an individual should have excellent PC skills and a thorough knowledge of Microsoft Office applications.

 

 

 

WORK ENVIRONMENT: The work environment consists of  very demanding surroundings with a high noise level.

 


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Sales & Marketing: Marketing
Digital Marketing Coordinator - TwinSpires.com (Mountain View, CA)

Summary of Responsibilities

The Digital Marketing Coordinator works within the TwinSpires.com marketing department to promote its brand in the digital space through content management, social media, e-mail and direct marketing. The Digital Marketing Coordinator will also assist the Director of Marketing with creating, planning and executing weekly promotions and working with CDI racetracks and other affiliate partners to help promote their products with TwinSpires.

Essential Functions, Duties, and Responsibilities         

  • Website content production and updates: help the marketing team keep our websites current with new content, racing promotions, contests and product promotions.
  • Promotions: Assist with creation, deployment, digital promotion, results and fulfillment for online promotions on TwinSpires.com.
  • Affiliate Relationships: Assist the Director of Marketing with managing existing marketing partnerships with affiliate racetracks and with establishing new partnerships.
  • Advertising/Trafficking: Assist the Director of Marketing with managing existing advertising partnerships and trafficking of campaigns.
  • Contests: Help manage the ongoing $10K Guarantee contest series, which qualifies players for the NHC and Horse Player World Series.
  • Data Analysis: Assist with analysis and reporting to determine effectiveness of new and existing promotions.
  • E-mail: Assist with production of weekly e-newsletters and targeted e-mail campaigns.
  • Social Media: Help promote the TwinSpires & Brisnet brands, promotions, and contests through social media: Twitter. Facebook. Youtube. Tumblr, Vine, Instagram.
  • Ability to travel and assist with organizing company events.
  • Other duties as assigned by Management.

Key Qualifications

  • Strong communication, written skills, and interpersonal skills.
  • Comfortable with fast paced work environment.
  • Strong organizational abilities and a good attention to detail.
  • Ability to work independently and make well thought out decisions.
  • Weekends required.
  • Horse racing experience preferred.
  • Basic .html skills helpful. 

Education

  • Bachelor’s Degree Preferred, 2 years higher education or work experience substitute

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Sales & Marketing: Marketing
Digital Marketing Coordinator - TwinSpires.com (Lexington, KY)

Summary of Responsibilities

The Digital Marketing Coordinator works within the TwinSpires.com marketing department to promote its brand in the digital space through content management, social media, e-mail and direct marketing. The Digital Marketing Coordinator will also assist the Director of Marketing with creating, planning and executing weekly promotions and working with CDI racetracks and other affiliate partners to help promote their products with TwinSpires.

Essential Functions, Duties, and Responsibilities         

  • Website content production and updates: help the marketing team keep our websites current with new content, racing promotions, contests and product promotions.
  • Promotions: Assist with creation, deployment, digital promotion, results and fulfillment for online promotions on TwinSpires.com.
  • Affiliate Relationships: Assist the Director of Marketing with managing existing marketing partnerships with affiliate racetracks and with establishing new partnerships.
  • Advertising/Trafficking: Assist the Director of Marketing with managing existing advertising partnerships and trafficking of campaigns.
  • Contests: Help manage the ongoing $10K Guarantee contest series, which qualifies players for the NHC and Horse Player World Series.
  • Data Analysis: Assist with analysis and reporting to determine effectiveness of new and existing promotions.
  • E-mail: Assist with production of weekly e-newsletters and targeted e-mail campaigns.
  • Social Media: Help promote the TwinSpires & Brisnet brands, promotions, and contests through social media: Twitter. Facebook. Youtube. Tumblr, Vine, Instagram.
  • Ability to travel and assist with organizing company events.
  • Other duties as assigned by Management.

Key Qualifications

  • Strong communication, written skills, and interpersonal skills.
  • Comfortable with fast paced work environment.
  • Strong organizational abilities and a good attention to detail.
  • Ability to work independently and make well thought out decisions.
  • Weekends required.
  • Horse racing experience preferred.
  • Basic .html skills helpful. 

Education

  • Bachelor’s Degree Preferred, 2 years higher education or work experience substitute

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Sales & Marketing: Client Relations/Customer Service
VIP Sales Representative - TwinSpires.com (Lexington, KY)

Summary of Responsibilities

Achieves maximum reactivation of inactive TwinSpires.com VIP accounts and customer acquisition via prospect lists.   

Essential Functions, Duties, and Responsibilities                                                            

  • Sales interaction with VIPs, including developing relationships to determine their needs
  • Professionalism, friendliness and a genuine enthusiasm.
  • Enlarge upon the sales opportunities being created by the branch system, and increase historical results through full time concentration upon the sales effort.
  • Evaluates and extends offers based on players worth levels and profitability. 
  • Maintains a pleasant and professional demeanor throughout the interaction. 
  • Reacts to positive and negative feedback on VIP satisfaction.
  • Executes proper telephone etiquette.
  • Is able to communicate benefits.
  • Enters data and maintains database of existing customers
  • Takes proper care that outbound calls do not disturb, annoy, or offend people enrolled in do-not-call lists.
  • Reliable attendance
  • Ability to work independently and as part of a team.
  • Thorough knowledge of horse-racing.

Key Qualifications

  • Proven Sales skills.
  • Good keyboard skills and impressive telephone etiquette.
  • Able to maintain customer confidentiality.
  • Good understanding of pari-mutuel wagering.
  • Strong communication, written skills, and interpersonal skills.
  • Comfortable with fast paced environment.

Education

Associate’s Degree or equivalent from two-year college or technical school; one to two years of related sales experience and/or training; or equivalent combination of education and experience.  

Physical and Mental Requirements

The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

a)     While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.

b)     Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.

c)     This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.

d)     The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.

e)     The noise level in this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.

f)      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - TwinSpires.com (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications 
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Digital/New Media Sales
Digital Marketing Analyst - TwinSpires.com (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications 
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - TwinSpires.com (Lexington, KY)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


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Sales & Marketing: Database Marketing/Analytics
Marketing Database Analyst - TwinSpires.com (Mountain View, CA)

Churchill Downs Interactive is looking for an inquisitive, analytical individual to join its Business Analytics team. As a member of this team, you will contribute to our growing business by providing insight and actionable recommendations. Primary responsibilities will include supporting the marketing and product teams via analyses and performance measurement.

Responsibilities:
Work with business partners to identify questions/needs and provide solutions via reporting and analytics. In this position, you will contribute in the following ways:
• Conduct ad hoc analyses and create corresponding results presentations/reports.
• Respond to requests from internal clients for specific reports and analyses.
• Provide marketing campaign results tracking and effectiveness analysis.
• Conduct exploratory data analyses to test hypotheses or uncover actionable and impactful insights within the customer database
• Develop targeting strategies and models to support acquisition and customer development
• Conduct regular customer profiling via database queries and statistical methods.
• Work with Churchill Downs and other partners to obtain data and use internal databases to collect and compile data needed for analysis, reporting and file creation.
• Present clear and concise results via reporting tool, Excel, Word and PowerPoint for all levels of internal audiences.
• Use SharePoint for both viewing and distribution of results.
• May create & manage files to be used in mailing & electronic marketing campaigns.
• Ensure adherence to compliance regulations and policies.

Basic Qualifications
3+ years marketing database analytics experience.
Minimum Qualifications
• 3+ years analytical experience in information-based marketing, business analytics, statistics, or related field
• 2+ years SQL analytical query experience
• Advanced proficiency with SPSS, SAS or other Statistcal or Data Mining software
• Advanced proficiency in Excel (e.g. conditional logic, graphing, pivots, formatting for improved usability)
• Bachelor s degree in MIS, Statistics, Math, Marketing, Finance, Economics or related field, or equivalent work experience
• Solid understanding of Database Marketing principles and activities
• Familiarity with statistical methodologies and their application in specific situations
• Excellent communication and presentation skills
• Excellent critical thinking skills coupled with creative problem solving skills
• Ability to operate and think independently as well as collaborate with others


Apply for this position      |      Go back job listings


 

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